book.book Page 1 Monday, March 14, 2011 2:40 PM Dell OpenManage Server Administrator Version 6.
book.book Page 2 Monday, March 14, 2011 2:40 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
book.book Page 3 Monday, March 14, 2011 2:40 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 11 Storage Management Service Instrumentation Service Remote Access Controller Logs . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 4 Monday, March 14, 2011 2:40 PM VMware ESXi Server 4.X Encryption . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . . . . . . . . 22 Assigning User Privileges . . . . . . . . . . . . . . . . 22 Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . 23 Editing Server Administrator User Privileges on Linux Operating Systems . . . . . . . . . . . . . .
book.book Page 5 Monday, March 14, 2011 2:40 PM Server Administrator Local System Login . . . . . Server Administrator Managed System Login . . . 46 . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . 48 Central Web Server Login Single Sign-On Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System . . . . . . . . . . . . . The Server Administrator Home Page . . . . 49 . . . . . . . . .
book.book Page 6 Monday, March 14, 2011 2:40 PM Managing System/Server Module Tree Objects Server Administrator Home Page System Tree Objects . . . . . . . . . . . 68 . . . . . . . . . . . . 69 Unsupported Features in OpenManage Server Administrator . . . . . . . . . . Modular Enclosure . . . . . . 69 . . . . . . . . . . . . . . . . . 70 System/Server Module . . . . . . . . . . . . . . . Managing Preferences: Home Page Configuration Options . . . . . . . . General Settings . . . . . . . . . .
book.book Page 7 Monday, March 14, 2011 2:40 PM 6 Server Administrator Logs Overview 107 . . . . . . . . . . . . . . . . . . . . . . . . Integrated Features . . . . . . . . . . . . . 107 . . . . . . . . . . . . . . . 108 . . . . . . . . . . . . . . . . . . . 108 . . . . . . . . . . . . . . . . . . . . . . 109 Server Administrator Logs Hardware Log Alert Log 107 . . . . . . . . . . . . . . . . . . . Log Window Task Buttons Command Log 7 107 . . . . . . . . . . 110 . . . . . . . . . . .
book.book Page 8 Monday, March 14, 2011 2:40 PM OpenManage Server Administrator Services . B Frequently Asked Questions Index 8 . . . . . 119 . . . . . . . . . 123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Monday, March 14, 2011 2:40 PM 1 Introduction Overview Dell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Monday, March 14, 2011 2:40 PM Installation You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD. The DVD provides a setup program to install, upgrade, and uninstall Server Administrator, managed system and management station software components. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.
book.book Page 11 Monday, March 14, 2011 2:40 PM Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 12 Monday, March 14, 2011 2:40 PM • • Deprecated the following operating systems: – Red Hat Enterprise Linux 4.x – VMware ESX 4.0 U2 – VMware ESX 4.1 – VMware ESXi 4.0 U2 – VMware ESXi 4.1 – Citrix XenServer 5.6 New Platforms supported – Dell PowerEdge R210 II – Dell PowerEdge T110 II • Server Administrator reports whether a Converged Network Adapter (CNA) has Fibre Channel over Ethernet (FCoE) /iSCSI over Ethernet (iSoE) capability or not.
book.book Page 13 Monday, March 14, 2011 2:40 PM Systems Management Standards Availability Dell OpenManage Server Administrator supports the following major systems management protocols: • HyperText Transfer Protocol Secure (HTTPS) • Common Information Model (CIM) • Simple Network Management Protocol (SNMP) If your system supports SNMP, you must install and enable the service on your operating system.
book.book Page 14 Monday, March 14, 2011 2:40 PM Table 1-1 shows the systems management standards that are available for each supported operating system. Table 1-1.
book.book Page 15 Monday, March 14, 2011 2:40 PM Other Documents You May Need In addition to this guide, you can access the following guides available at support.dell.com/manuals. On the Manuals page, click Software Systems Management. Click on the appropriate product link on the right-side to access the documents.
book.book Page 16 Monday, March 14, 2011 2:40 PM 16 • The Dell Chassis Management Controller User’s Guide provides detailed information on installing, configuring and using CMC. • The Dell Online Diagnostics User's Guide provides complete information on installing and using Online Diagnostics on your system. • The Dell OpenManage Baseboard Management Controller Utilities User Guide provides additional information about using Server Administrator to configure and manage your system's BMC.
book.book Page 17 Monday, March 14, 2011 2:40 PM enhance remote operating system deployment capabilities. These capabilities are exposed through the web services based hardware management interface provided by the Lifecycle Controller firmware. • The Glossary for information on terms used in this document. Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you.
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book.book Page 19 Monday, March 14, 2011 2:40 PM Setup and Administration 2 Security Management Dell OpenManage Server Administrator provides security through RoleBased Access Control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 20 Monday, March 14, 2011 2:40 PM Server Administrator grants read-only access to users logged in with User privileges, read and write access to users logged in with Power User privileges, and read, write, and administrator access to users logged in with Administrator and Elevated Administrator privileges. See Table 2-1. Table 2-1.
book.book Page 21 Monday, March 14, 2011 2:40 PM Authentication The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running.
book.book Page 22 Monday, March 14, 2011 2:40 PM VMware ESXi Server 4.X ESXi Server authenticates users accessing ESXi hosts using the vSphere/VI Client or Software Development Kit (SDK). The default installation of ESXi uses a local password database for authentication. ESXi authentication transactions with Server Administrator are also direct interactions with the vmware-hostd process.
book.book Page 23 Monday, March 14, 2011 2:40 PM NOTE: For instructions on assigning user privileges for each supported operating system, see your operating system documentation. NOTE: Add new users to the operating system if you want to add users to OpenManage software. You do not have to create new users from within the OpenManage software. Adding Users to a Domain on Windows Operating Systems NOTE: You must have Microsoft Active Directory installed on your system to perform the following procedures.
book.book Page 24 Monday, March 14, 2011 2:40 PM Creating Users NOTE: For information about creating users and user groups, see your operating system documentation. Creating Users With User Privileges 1 Run the following command from the command line: useradd -d -g where is not root. NOTE: If does not exist, create it by using the groupadd command. 2 Type passwd and press . 3 When prompted, enter a password for the new user.
book.book Page 25 Monday, March 14, 2011 2:40 PM Editing Server Administrator User Privileges on Linux Operating Systems NOTE: Log in as root or an equivalent user to perform these procedures. 1 Open the omarolemap file located at /opt/dell/srvadmin/etc/omarolemap. 2 Add the following in the file: [Tab][Tab] Table 2-4 lists the legends for adding the role definition to the omarolemap file Table 2-4.
book.book Page 26 Monday, March 14, 2011 2:40 PM Best Practices While Using the omarolemap File The following lists the best practices to be considered while working with omarolemap file: • Do not delete the following default entries in omarolemap file. • root * Administrator • +root * Poweruser • * * User • Do not change the omarolemap file permissions or file format. • Server Administrator uses the default operating system user privilege, if a user is degraded in the omarolemap file.
book.book Page 27 Monday, March 14, 2011 2:40 PM 5 To allow a user to access the ESX/ESXi host through a command shell, select Grant shell access to this user. Users that access the host only through the vSphere Client do not need shell access. 6 To add the user to a group, select the group name from the Group dropdown menu and click Add. 7 Click OK.
book.book Page 28 Monday, March 14, 2011 2:40 PM NOTE: The default SNMP agent configuration usually includes a SNMP community name such as public. For security reasons, change the SNMP community names from their default values. For information about changing SNMP community names, see the appropriate section below. NOTE: SNMP Set operations are disabled by default in Server Administrator version 5.2 or later.
book.book Page 29 Monday, March 14, 2011 2:40 PM Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 30 Monday, March 14, 2011 2:40 PM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator. 1 Open the Computer Management window.
book.book Page 31 Monday, March 14, 2011 2:40 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant. 1 Open the Computer Management window. 2 Expand the Computer Management icon in the window, if necessary. 3 Expand the Services and Applications icon, and then click Services. 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and click Properties.
book.book Page 32 Monday, March 14, 2011 2:40 PM 5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community. a To add a community for traps, type the community name in the Community Name box and click Add to list, which is located next to the Community Name box. b To add a trap destination for a trap community, select the community name from the Community Name drop-down box and click Add under the Trap Destinations box.
book.book Page 33 Monday, March 14, 2011 2:40 PM Server Administrator SNMP Agent Install Actions If Server Administrator detects the default SNMP configuration during installation, it attempts to modify the SNMP agent configuration to give read-only access to the entire MIB tree for the public community. Server Administrator modifies the /etc/snmp/snmpd.
book.book Page 34 Monday, March 14, 2011 2:40 PM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.
book.book Page 35 Monday, March 14, 2011 2:40 PM or access notConfigGroup "" any noauth exact all none none 2 Edit this line, replacing the first none with all.
book.book Page 36 Monday, March 14, 2011 2:40 PM Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Server Administrator uses the SNMP services provided by the net-snmp agent. You can configure the SNMP agent to enable SNMP access from remote hosts, change the community name, enable Set operations, and send traps to a management station.
book.book Page 37 Monday, March 14, 2011 2:40 PM To enable SNMP access from a specific remote host to a system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit or copy this line, replacing 127.0.0.1 with the remote host IP address.
book.book Page 38 Monday, March 14, 2011 2:40 PM To change the default SNMP community name used for retrieving management information from a system running Server Administrator, edit the SNMP agent configuration file /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit this line by replacing public with the new SNMP community name. When edited, the new line should read: rocommunity community_name 127.0.0.
book.book Page 39 Monday, March 14, 2011 2:40 PM Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station.
book.book Page 40 Monday, March 14, 2011 2:40 PM a vicfg-snmp.pl --server --username root --password -c -p X –t @162/ Where X represents an unused port. To find an unused port, check the /etc/services file for the port assignment for defined system services.
book.book Page 41 Monday, March 14, 2011 2:40 PM 3 Add the following line at the end of the /etc/snmp/snmpd.conf:. proxy -v 1 -c public udp:127.0.0.1:X .1.3.6.1.4.1.6876 Where X represents the unused port specified above, while configuring SNMP. 4 Configure the trap destination using the following command: The trapsink specification is required to send traps defined in the proprietary MIBs.
book.book Page 42 Monday, March 14, 2011 2:40 PM Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station.
book.book Page 43 Monday, March 14, 2011 2:40 PM Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server If you enable firewall security while installing Red Hat Enterprise Linux/SUSE Linux, the SNMP port on all external network interfaces is closed by default.
book.book Page 44 Monday, March 14, 2011 2:40 PM 4 Press to go to Customize and press . The Firewall Configuration - Customize screen appears. 5 Select whether to open an entire network interface or just the SNMP port on all network interfaces. a To open an entire network interface, press to go to one of the Trusted Devices and press the spacebar. An asterisk in the box to the left of the device name indicates that the entire interface is opened.
book.book Page 45 Monday, March 14, 2011 2:40 PM Using Server Administrator 3 Starting Your Server Administrator Session To start a Server Administrator session, click the Dell OpenManage Server Administrator icon on your desktop. The Server Administrator Log in screen displays. The default port for Dell OpenManage Server Administrator is 1311. You can change the port, if required.
book.book Page 46 Monday, March 14, 2011 2:40 PM To end your Server Administrator session, click Log Out located in the upperright corner of each Server Administrator home page. NOTE: For information about Configuring Active Directory on Systems using CLI, see the Dell OpenManage Management Station Software Installation Guide. Server Administrator Managed System Login This login is available only when you install the Server Administrator Web Server component.
book.book Page 47 Monday, March 14, 2011 2:40 PM Method 2 Open your Web browser and type one of the following in the address field and press : https ://hostname:1311 where hostname is the assigned name for the managed node system and 1311 is the default port number or https ://IP address:1311 where IP address is the IP address for the managed system and 1311 is the default port number. You should type https :// (and not http://) in the address field to receive a valid response in your browser.
book.book Page 48 Monday, March 14, 2011 2:40 PM NOTE: When you launch Server Administrator using either Mozilla Firefox version 3.0 and 3.5 or Microsoft Internet Explorer version 7.0 or 8.0, an intermediate warning page may appear displaying the problem with security certificate. To ensure system security, it is strongly recommended that you generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA).
book.book Page 49 Monday, March 14, 2011 2:40 PM For local machine access, you must have an account on the machine with the appropriate privileges (User, Power User, or Administrator). Other users are authenticated against the Microsoft Active Directory. To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] Where plugin name = omsa, ita, etc.
book.book Page 50 Monday, March 14, 2011 2:40 PM The security settings for your browser might prevent the execution of client-side scripts that are used by Server Administrator. To enable the use of client-side scripting, perform the following steps on the remote management system. NOTE: If you have not configured your browser to enable the use of client-side scripting, you might receive a blank screen when logging in to Server Administrator.
book.book Page 51 Monday, March 14, 2011 2:40 PM 6 Under User Authentication, select the Automatic Logon with current username and password radio button. 7 Click OK to save the new settings. Close the browser and log in to Server Administrator. Mozilla Firefox 1 Start your browser. 2 Click Edit Preferences. 3 Click Advanced Scripts and Plugins. 4 Ensure that the Navigator check box is selected under Enable JavaScript for. 5 Click OK to save the new settings. 6 Close the browser.
book.book Page 52 Monday, March 14, 2011 2:40 PM Additionally, when logged in to the Server Administrator home page, the system model, the assigned name of the system, and the current user's user name and user privileges are displayed in the top-right corner of the window. Table 3-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system. Table 3-1.
book.book Page 53 Monday, March 14, 2011 2:40 PM Figure 3-2. Sample Server Administrator Home Page — Modular System action tab action tab subcategories global navigation bar system tree action window Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions.
book.book Page 54 Monday, March 14, 2011 2:40 PM Server Administrator User Interface Differences Across Modular and Non-Modular Systems Table 3-2 lists the availability of Server Administrator features across modular and non-modular systems. A tick mark indicates availability, while a crossout indicates non-availability of the feature. Table 3-2.
book.book Page 55 Monday, March 14, 2011 2:40 PM Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Click Preferences to open the Preferences home page. See "Using the Preferences Home Page." • Click Support to connect to the Dell Support website. • Click About to display Server Administrator version and copyright information. • Click Log Out to end the current Server Administrator program session.
book.book Page 56 Monday, March 14, 2011 2:40 PM Data Area The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area.
book.book Page 57 Monday, March 14, 2011 2:40 PM • Clicking Export ( )generates a text file that lists the values for each data field on the open window. The export file is saved to a location you specify. See "Setting User and System Preferences" for instructions on customizing the delimiter separating the data field values. • Clicking Email ( )creates an e-mail message addressed to your designated e-mail recipient.
book.book Page 58 Monday, March 14, 2011 2:40 PM Figure 3-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services.
book.book Page 59 Monday, March 14, 2011 2:40 PM You can view the Preferences tab after you log in to manage a remote system. This tab is also available when you log in to manage the Server Administrator Web server or manage the local system. Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Click Home to return to the Server Administrator home page.
book.book Page 60 Monday, March 14, 2011 2:40 PM Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the Command Log Size • Configure SNMP Server Administrator Web Server Preferences When you log in to manage the Server Administrator Web server, the Preferences home page defaults to the User Preferences window under the Preferences tab.
book.book Page 61 Monday, March 14, 2011 2:40 PM 3 To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the Mail To: field, and click Apply Changes. NOTE: Click Email in any window to send an e-mail message with an attached HTML file of the window to the designated e-mail address. 4 To change the home page appearance, select an alternative value in the skin or scheme fields and click Apply Changes.
book.book Page 62 Monday, March 14, 2011 2:40 PM • The SMTP Server name and DNS Suffix for SMTP Server fields specify your company or organization's Simple Mail Transfer Protocol (SMTP) and domain name server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields.
book.book Page 63 Monday, March 14, 2011 2:40 PM TLS_DHE_DSS_WITH_AES_128_CBC_SHA SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA • Key Signing Algorithm displays the supported signing algorithms. Select an algorithm from the drop down list. If you select either SHA 512 or SHA 256, ensure that your operating system/browser supports this algorithm. If you select one of these options without the requisite operating system/browser support, Server Administrator displays a cannot display the webpage error.
book.book Page 64 Monday, March 14, 2011 2:40 PM You can use this option to: • Generate a new X.509 certificate — Use this option to create a certificate for access to Server Administrator. • Certificate Maintenance — This option selects an existing certificate that your company has title to, and uses this certificate to control access to Server Administrator.
book.book Page 65 Monday, March 14, 2011 2:40 PM Starting Server Administrator To start Server Administrator on systems running a supported Windows operating system, perform the following steps: 1 Open the Services window. 2 Right-click the Dell Systems Management Server Administration (DSM SA) Connection Service icon. 3 Click Start.
book.book Page 66 Monday, March 14, 2011 2:40 PM Using the Server Administrator Command Line Interface The Server Administrator command line interface (CLI) allows users to perform essential systems management tasks from the operating system command prompt of a monitored system. The CLI allows a user with a very well-defined task in mind to rapidly retrieve information about the system. Using CLI commands, for example, administrators can write batch programs or scripts to execute at specific times.
book.book Page 67 Monday, March 14, 2011 2:40 PM Server Administrator Services 4 Overview The Dell OpenManage Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 68 Monday, March 14, 2011 2:40 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 69 Monday, March 14, 2011 2:40 PM If Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object expands to display various objects. For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide at support.dell.com/manuals.
book.book Page 70 Monday, March 14, 2011 2:40 PM NOTE: Server Administrator always displays the date in format. NOTE: Administrator or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab.
book.book Page 71 Monday, March 14, 2011 2:40 PM System/Server Module The System/Server Module object contains three main system component groups: "Main System Chassis/Main System," "Software," and "Storage." The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System/Server Module object action window.
book.book Page 72 Monday, March 14, 2011 2:40 PM Shutdown Subtabs: Remote Shutdown | Thermal Shutdown | Web Server Shutdown Under the Shutdown tab, you can: • • Configure the operating system shutdown and remote shutdown options. Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value. NOTE: A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold.
book.book Page 73 Monday, March 14, 2011 2:40 PM • View the Command log for a list of each command executed from either the Server Administrator home page or from its command line interface. NOTE: See "Server Administrator Logs" for complete instructions on viewing, printing, saving, and e-mailing logs.
book.book Page 74 Monday, March 14, 2011 2:40 PM Main System Chassis/Main System Click the Main System Chassis/Main System object to manage your system's essential hardware and software components.
book.book Page 75 Monday, March 14, 2011 2:40 PM Properties Subtabs: Health | Information | System Components (FRU)| Front Panel Under the Properties tab, you can: • View the health or status of hardware components and sensors. Each listed component has a "System/Server Module Component Status Indicators" icon next to its name. indicates that a component is healthy (normal). indicates that a component has a warning (noncritical) condition and requires prompt attention.
book.book Page 76 Monday, March 14, 2011 2:40 PM • View detailed information about the field-replaceable units (FRUs) installed in your system (under the System Components (FRU) subtab.) • Enable or disable the managed system's front panel buttons, namely Power button and Non-Masking Interrupt (NMI) button (if present on the system). Also, select the managed system’s LCD Security Access level. The managed system’s LCD information can be selected from the drop-down menu.
book.book Page 77 Monday, March 14, 2011 2:40 PM Setup Subtab: BIOS Under the Setup tab, you can set the state for each BIOS setup object. You can modify the state of many BIOS setup features including but not limited to the Serial Port, Network Interface Controller cards, Boot Sequence, Hard Disk Drive Sequence, User Accessible USB Ports, CPU Virtualization Technology, CPU HyperThreading, AC Power Recovery Mode, Embedded SATA Controller, Console Redirection, and Console Redirection Failsafe Baud Rate.
book.book Page 78 Monday, March 14, 2011 2:40 PM Properties Subtab: Fan Probes Under the Properties tab, you can: • View the current readings for your system's fan probes and configure minimum and maximum values for fan probe warning threshold. NOTE: Some fan probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems. • Select fan control options.
book.book Page 79 Monday, March 14, 2011 2:40 PM Table 4-1 lists the possible values for status and cause of a probe: Table 4-1. Possible Values for Status and Cause of a Probe Status Values Cause Values Degraded User Configuration Insufficient Power Capacity Unknown Reason Normal [N/A] Properties Subtab: Information Under the Properties tab, you can view the details of system’s performance degradation. Intrusion Click the Intrusion object to manage your system's chassis intrusion status.
book.book Page 80 Monday, March 14, 2011 2:40 PM Memory Click the Memory object to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature.
book.book Page 81 Monday, March 14, 2011 2:40 PM Broadcom - BACS. If one of the physical NICs fails, the IP address remains accessible because it is bound to the logical NIC rather than to a single physical NIC. If Team Interface is configured, the detailed team properties are displayed. The relation between physical NICs and Team Interface and vice-versa is also reported, if these physical NICs are members of the Team Interface. NOTE: NIC teaming information is not available on ESX and ESXi systems.
book.book Page 82 Monday, March 14, 2011 2:40 PM Monitoring Subtabs: Consumption | Statistics Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr. BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number) Server Administrator monitors power consumption status, amperage, and tracks power statistic details. You can also view the System Instantaneous Headroom and System Peak Headroom.
book.book Page 83 Monday, March 14, 2011 2:40 PM Power Supplies Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 84 Monday, March 14, 2011 2:40 PM Properties Subtab: Information Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed capabilities and cache information. Alert Management Subtabs: Alert Actions Under the Alert Management tab, you can view current alert actions settings and set the alert actions that you want to be performed in the event that a processor returns a warning or failure value.
book.book Page 85 Monday, March 14, 2011 2:40 PM Properties Subtab: Information Under the Properties tab, you can view general information on the remote access device. You can also view the attributes of the IPv4 and IPv6 addresses. Click Reset to Defaults to reset all the attributes to their system default values.
book.book Page 86 Monday, March 14, 2011 2:40 PM Removable Flash Media Click the Removable Flash Media object to view the health and redundancy status of the Internal SD Modules and vFlash media. The Removable Flash Media action window has the Properties tab. Properties Subtab: Information Under the Properties tab, you can view information about the Removable Flash Media and Internal SD Modules. This includes details about the Connector Name, its state and storage size.
book.book Page 87 Monday, March 14, 2011 2:40 PM Temperatures Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system’s internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high. The Temperatures object action window displays the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 88 Monday, March 14, 2011 2:40 PM Voltages Click the Voltages object to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 89 Monday, March 14, 2011 2:40 PM Operating System Click the Operating System object to view basic information about your operating system. The Operating System object action window has the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view basic information about your operating system.
book.book Page 90 Monday, March 14, 2011 2:40 PM The available Preferences home page configuration options are: • General Settings • Server Administrator General Settings Click the General Settings object to set user and DSM SA Connection Service (Web server) preferences for selected Server Administrator functions. The General Settings object action window has the following tabs, depending on the user's group privileges: User and Web Server.
book.book Page 91 Monday, March 14, 2011 2:40 PM Preferences Subtabs: Access Configuration | SNMP Configuration Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the SNMP root password. NOTE: The default SNMP configuration user is root and the password is calvin. • Configure the SNMP Set Operations. NOTE: The defAfter configuring SNMP Set Operations, services must be restarted for the change to take effect.
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book.book Page 93 Monday, March 14, 2011 2:40 PM Working With Remote Access Controller 5 NOTE: Baseboard Management Controller (BMC) is supported on Dell PowerEdge x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 94 Monday, March 14, 2011 2:40 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help for more detailed information about the specific window you are viewing.
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book.book Page 97 Monday, March 14, 2011 2:40 PM 3 Click LAN. The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic does not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards. 4 Configure the following NIC configuration details: – Enable NIC (this option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.
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book.book Page 99 Monday, March 14, 2011 2:40 PM 3 Click Serial Port. The Serial Port Configuration window appears. 4 Configure the following details: – Connection Mode Setting – Baud Rate – Flow Control – Channel Privilege Level Limit 5 Click Apply Changes. 6 Click Terminal Mode Settings. In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port.
book.book Page 100 Monday, March 14, 2011 2:40 PM Configuring the Remote Access Device to use a Serial Over LAN Connection You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access. 2 Click the Configuration tab. 3 Click Serial Over LAN. The Serial Over LAN Configuration window appears.
book.book Page 101 Monday, March 14, 2011 2:40 PM Additional Configuration for iDRAC You can configure the IPv4 and IPv6 properties using the Additional Configuration tab. To do this: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object. 2 Click the Configuration tab. 3 Click Additional Configuration. 4 Configure the IPv4 and IPv6 properties as Enabled or Disabled. 5 Click Apply Changes.
book.book Page 102 Monday, March 14, 2011 2:40 PM 5 Specify the following user privileges: – Select the maximum LAN user privilege level limit. – Select the maximum serial port user privilege granted. – On Dell PowerEdge x9xx systems, select Enable Serial Over LAN to enable Serial Over LAN. 6 Specify the User group for DRAC/iDRAC user privileges. 7 Click Apply Changes to save changes. 8 Click Back to Remote Access User Window to go back to the Remote Access Users window.
book.book Page 103 Monday, March 14, 2011 2:40 PM NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning, PS/VRM/D2D Failure, and Power Supply Absent Platform Event Filters are not supported even though Server Administrator allows you to configure these Event Filters. 4 Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click Set Platform Events.
book.book Page 104 Monday, March 14, 2011 2:40 PM Setting Platform Event Alert Destinations You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address. A platform event alert is sent to each destination IP address that you configure. 1 Click Configure Destinations in the Platform Event Filters window.
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book.book Page 107 Monday, March 14, 2011 2:40 PM Server Administrator Logs 6 Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 108 Monday, March 14, 2011 2:40 PM • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons. Server Administrator Logs Server Administrator provides the following logs: • "Hardware Log" • "Alert Log" • "Command Log" Hardware Log Use the hardware log to look for potential problems with your system's hardware components.
book.book Page 109 Monday, March 14, 2011 2:40 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage changes from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 110 Monday, March 14, 2011 2:40 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 111 Monday, March 14, 2011 2:40 PM 7 Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set alert actions for an event, you can specify the action to display an alert on the server. To perform this action, Server Administrator sends a message to /dev/console. If the Server Administrator system is running an X Window System, you do not see that message by default.
book.book Page 112 Monday, March 14, 2011 2:40 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 113 Monday, March 14, 2011 2:40 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 114 Monday, March 14, 2011 2:40 PM To allow interaction with the desktop: 1 Right-click on the DSM SA Data Manager service in the Services control panel and select Properties. 2 In the Log On tab, enable Allow service to interact with desktop and click OK. 3 Restart the DSM SA Data Manager service for the change to take effect.
book.book Page 115 Monday, March 14, 2011 2:40 PM Table 7-1. PEF Alert Events (continued) Event Description Chassis Intrusion Detected The system chassis has been opened. Redundancy (PS or Fan) Degraded Redundancy for the fans and/or power supplies has been reduced. Redundancy (PS or Fan) Lost No redundancy remains for the system's fans and/or power supplies. Processor Warning A processor is running at less than peak performance or speed. Processor Failure A processor has failed.
book.book Page 116 Monday, March 14, 2011 2:40 PM Understanding Service Names The service executable and display names of the following services have changed: Table 7-2. Service Names Purpose Service Name Previous Release (prior to 5.
book.book Page 117 Monday, March 14, 2011 2:40 PM A Troubleshooting Connection Service Failure On Red Hat Enterprise Linux, when SELinux is set to enforced mode, the Dell Systems Management Server Administrator (DSM SA) Connection service fails to start. Perform any one of the following steps and start this service: • Set SELinux to Disabled mode or to Permissive mode. • Change the SELinux allow_execstack property to ON state.
book.book Page 118 Monday, March 14, 2011 2:40 PM • The small footprint CIM broker daemon (SFCBD) service on the VMware ESX/ESXi system is not running. • The Web Server Management Service on the managed system is not running. • You enter the IP address of the managed system and not the hostname, when you don’t check the Ignore Certificate Warning Check box. • The WinRM Authorization feature (Remote Enablement) is not configured in the managed system.
book.book Page 119 Monday, March 14, 2011 2:40 PM 5 Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation. NOTE: If you have installed Server Administrator in a non-default directory, ensure to change it in the Custom Setup as well. 6 After the application is installed, you can uninstall Server Administrator using Add/Remove Programs.
book.book Page 120 Monday, March 14, 2011 2:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Common Service Windows: DSM SA Shared Runs inventory collector at startup to Services perform a Linux: software dsm_om_shrsvc inventory of the (This service runs on system to be the Managed system.
book.book Page 121 Monday, March 14, 2011 2:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: access to dsm_sa_datamgrd detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.
book.book Page 122 Monday, March 14, 2011 2:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system.
book.book Page 123 Monday, March 14, 2011 2:40 PM Frequently Asked Questions B This section lists the frequently asked questions about Dell OpenManage Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 Why does ESXi 4.0.x (4.0 U1/U2) host rebooting functionality fail from OpenManage Server Administrator? This issue is due to VMware stand-alone license (SAL) key. See the Knowledge Base article at kb.vmware.com/kb/1026060 for more information.
book.book Page 124 Monday, March 14, 2011 2:40 PM 5 How do I determine what is the latest version of Server Administrator available for my system? Log on to: support.dell.comEnterprise ITManualsSoftware Systems Management Dell OpenManage Server Administrator The latest documentation version reflects the version of OpenManage Server Administrator available for you.
book.book Page 125 Monday, March 14, 2011 2:40 PM Dell software updates are done through an SSH session and secure FTP and root level permissions/credentials are required for this discrete action and asked for when the action is setup or requested. Credentials from the discovery range are not assumed. ITA communicating with Windows systems: For servers (systems running Windows Server operating systems), the system may be configured with either or both of SNMP and CIM for discovery by ITA.
book.book Page 126 Monday, March 14, 2011 2:40 PM 13 How does checking/unchecking the 'Active Directory' on the login page of Server Administrator impact privilege levels? If you do not select the Active Directory check box, you will only have access that is configured in the Microsoft Active Directory. You cannot log in using the Dell Extended Schema Solution in Microsoft Active Directory.
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