Users Guide

152 Frequently Asked Questions
When I run Dell OpenManage Installer, I see unreadable characters on the
Prerequisite check information screen.
When you run Dell OpenManage Install in English, German, French, or
Spanish and get unreadable characters on the Prerequisite Check
Information screen, ensure that your browser encoding has the default
character set. Resetting your browser encoding to use the default character
set resolves the problem.
I have installed Server Administrator and Dell Online Diagnostics in the
same directory and Dell Online Diagnostics fails to work, what do I do?
If you have installed Server Administrator and Online Diagnostics in the
same directory, Online Diagnostics may fail to work. Later, on uninstalling
Server Administrator, you may also lose all Online Diagnostics files. To avoid
this problem, install Server Administrator and Online Diagnostics in different
directories. In general it is recommended that more than one application not
be installed in the same directory.
I have installed Server Administrator using remote Server Administrator
deploy on Windows Server 2008, I do not see Server Administrator icon on
the desktop?
On an initial Server Administrator install using remote Server Administrator
deploy (OMSA push) on a server running Windows Server 2008, the Server
Administrator icon is not visible until the desktop is refreshed manually. For
example, by pressing the <F5> key
I see a warning message while uninstalling Server Administrator on
Microsoft Windows Server 2008 as the installer tries to remove the shortcut
link?
While uninstalling Server Administrator on Microsoft Windows Server 2008,
you might see a warning message as the installer tries to remove the shortcut
link. Click OK on the warning message to continue the uninstallation.
Where can I find the MSI log files?
By default, the MSI log files are stored in the path defined by the %TEMP%
environment variable.