Users Guide

Frequently Asked Questions 151
When launching the Dell OpenManage Installer, an error message may
display, stating a failure to load a specific library, a denial of access, or an
initialization error. An example of installation failure during Dell
OpenManage Install is "failed to load OMIL32.DLL." What do I do?
This is most likely due to insufficient COM permissions on the system. See
the following article to remedy this situation:
support.installshield.com/kb/view.asp?articleid=Q104986
The Dell OpenManage Install may also fail if a previous installation of Dell
OpenManage systems management software or some other software product
was unsuccessful. A temporary Windows Installer registry can be deleted,
which may remedy the Dell OpenManage Install failure. Delete the following
key, if present:
HKLM\Software\Microsoft\Windows\CurrentVersion\Instal
ler\InProgress
I get a misleading warning/error message during Dell OpenManage
installation.
If you have insufficient disk space on your Windows system drive, you may
encounter misleading warning or error messages when you run Dell
OpenManage Install. Additionally, windows installer requires space to
temporarily extract the installer package to the %TEMP% folder. Ensure that
you have sufficient disk space (100 MB or more) on your system drive prior to
running Dell OpenManage Install.
I am getting an error message "An older version of Server Administrator
software is detected on this system. You must uninstall all previous versions
of Server Administrator applications before installing this version" while
launching Dell OpenManage Install?
If you see this error when trying to launch Dell OpenManage Install, it is
recommended that you run the OMClean.exe program, under the
SYSMGMT\srvadmin\support\OMClean directory, to remove an older
version of Server Administrator on your system.
Do I need to uninstall previous versions of Server Administrator before
installing Citrix Metaframe?
Yes. Uninstall previous versions of Server Administrator before installing
Citrix Metaframe (all versions). As errors may exist in the registry after the
Citrix Metaframe installation, you must reinstall Server Administrator.