Users Guide

150 Frequently Asked Questions
• Find out the version of Server Administrator that was previously installed.
• Download the installation package for that version from
support.dell.com .
•Locate
SysMgmt.msi from the
SYSMGMT\srvadmin\windows\SystemsManagement directory and enter
the following command at the command prompt to force a reinstall.
msiexec /i SysMgmt.msi REINSTALL=ALL
REINSTALLMODE=vomus
• Select Custom Setup and choose all the features that were originally
installed. If you are not sure which features were installed, select all of
them and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory,
make sure to change it in Custom Setup as well.
Once the application is installed, you can uninstall it from Add/Remove
Programs.
What do I do when the creation of WinRM listener fails with the error
message The CertificateThumbprint property must be
empty when the SSL configuration will be shared with
another service?
When Internet Information Server (IIS) is already installed and configured
for HTTPS communication the above error is encountered. Details about
coexistence of IIS and WinRM are available at: technet.microsoft.com/en-
us/library/cc782312.aspx.
In this case, use the below command to create a HTTPS Listener with the
CertificateThumbprint empty.
For example: winrm create winrm/config/Listener?Address=
*+Transport=HTTPS @{Hostname=
"<host_name>";CertificateThumbprint=""}
What are the firewall relate configuration that needs to be done for
WinRM?
With firewall turned ON, WinRM need to be added to the firewall exclusion
list to allow TCP port 443 for HTTPS traffic.