book.book Page 1 Monday, November 29, 2010 4:40 PM Dell OpenManage Server Administrator Version 6.
book.book Page 2 Monday, November 29, 2010 4:40 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this publication is subject to change without notice. © 2010 Dell Inc. All rights reserved.
book.book Page 3 Monday, November 29, 2010 4:40 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation . . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 11 Storage Management Service Instrumentation Service Remote Access Controller Logs . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . .
book.book Page 4 Monday, November 29, 2010 4:40 PM VMware ESXi Server 4.X Encryption . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . 22 Assigning User Privileges . . . . . . . . . . . . . . . . Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . . . . . . . . . . . . . . Editing Server Administrator User Privileges on Linux Operating Systems . . . . . . . . . . . . 24 . . . . .
book.book Page 5 Monday, November 29, 2010 4:40 PM 3 Using Server Administrator . . . . . . . . . . Starting Your Server Administrator Session Logging In and Out . . . . . . 45 . . . . . . . . . . . . . . . . . . . 45 . . . . . 45 . . . . . . 46 . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . 48 Server Administrator Local System Login Server Administrator Managed System Login . . . . . . . . . . . . . . . . . .
book.book Page 6 Monday, November 29, 2010 4:40 PM 4 Server Administrator Services Overview . . . . . . . . . 67 . . . . . . . . . . . . . . . . . . . . . . . . 67 Managing Your System . . . . . . . . . . . . . . . . . Managing System/Server Module Tree Objects Server Administrator Home Page System Tree Objects . . . . . . . . . . . . . . . . . . . . 68 . . . . . . . 69 Unsupported Features in OpenManage Server Administrator . . . . . . . . . . Modular Enclosure . . . . . . 69 . . . . . . .
book.book Page 7 Monday, November 29, 2010 4:40 PM Setting Platform Event Filter Alerts Setting Platform Event Alert Destinations 6 Server Administrator Logs Overview 101 . . . . . . . . . . . . . . . 103 103 . . . . . . . . . . . . . . . . . . . . . . . . Integrated Features . . . . . . . . . . . . . 103 . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . . . . 105 Server Administrator Logs Hardware Log Alert Log 103 . . . .
book.book Page 8 Monday, November 29, 2010 4:40 PM Login Failure Scenarios . . . . . . . . . . . . . . . . . Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems . . . OpenManage Server Administrator Services . B Frequently Asked Questions Index 8 113 . . . 114 . . . . . 115 . . . . . . . . . 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 9 Monday, November 29, 2010 4:40 PM 1 Introduction Overview Dell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Monday, November 29, 2010 4:40 PM management station software components. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network. The Dell OpenManage installer provides installation scripts and RPM packages to install and uninstall Dell OpenManage Server Administrator and other managed system software components on your managed system.
book.book Page 11 Monday, November 29, 2010 4:40 PM Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 12 Monday, November 29, 2010 4:40 PM – The Help icon is available with the Email, Export, and Refresh icons in the top right corner of the page. – The custom buttons like Save as, Clear Log, Restart, and Reset to Default are grouped under the Options section. – The User Rights and Host Name buttons are now available on the top left corner of the page instead of the top right corner. – The Manage Remote Node, About and Support links are available at the bottom of the login page.
book.book Page 13 Monday, November 29, 2010 4:40 PM See the Server Administrator context-sensitive online help for more information on features introduced in this release.
book.book Page 14 Monday, November 29, 2010 4:40 PM Table 1-1.
book.book Page 15 Monday, November 29, 2010 4:40 PM Other Documents You May Need In addition to this guide, you can access the following guides available at support.dell.com/manuals. On the Manuals page, click Software Systems Management. Click on the appropriate product link on the right-side to access the documents.
book.book Page 16 Monday, November 29, 2010 4:40 PM 16 • The Dell Chassis Management Controller User’s Guide provides detailed information on installing, configuring and using CMC. • The Dell Online Diagnostics User's Guide provides complete information on installing and using Online Diagnostics on your system. • The Dell OpenManage Baseboard Management Controller Utilities User Guide provides additional information about using Server Administrator to configure and manage your system's BMC.
book.book Page 17 Monday, November 29, 2010 4:40 PM enhance remote operating system deployment capabilities. These capabilities are exposed through the web services based hardware management interface provided by the Lifecycle Controller firmware. • The Glossary for information on terms used in this document. Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you.
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book.book Page 19 Monday, November 29, 2010 4:40 PM Setup and Administration 2 Security Management Dell OpenManage Server Administrator provides security through RoleBased Access Control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 20 Monday, November 29, 2010 4:40 PM Table 2-1. User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes Yes Elevated Administrator (Linux only) Yes Yes Privilege Levels to Access Server Administrator Services Table 2-2 summarizes the users who have privileges to access and manage Server Administrator services. Table 2-2.
book.book Page 21 Monday, November 29, 2010 4:40 PM process is running. This authentication scheme ensures that all Server Administrator functions, whether accessed through the Server Administrator home page or CLI, are properly authenticated. Microsoft Windows Authentication For supported Microsoft Windows operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate.
book.book Page 22 Monday, November 29, 2010 4:40 PM vmware-hostd process. To make sure that authentication works efficiently for your site, perform basic tasks such as setting up users, groups, permissions, and roles, configuring user attributes, adding your own certificates, and determining whether you want to use SSL. NOTE: On systems running VMware ESXi Server 4.1 operating system, to login to Server Administrator, all users require Administrator privileges.
book.book Page 23 Monday, November 29, 2010 4:40 PM Adding Users to a Domain on Windows Operating Systems NOTE: You must have Microsoft Active Directory installed on your system to perform the following procedures. See "Using the Active Directory Login" on page 48 for more information about using Active Directory. 1 Navigate to Control Panel Administrative Tools Active Directory Users and Computers.
book.book Page 24 Monday, November 29, 2010 4:40 PM Creating Users With User Privileges 1 Run the following command from the command line: useradd -d -g where is not root. NOTE: If does not exist, create it by using the groupadd command. 2 Type passwd and press . 3 When prompted, enter a password for the new user.
book.book Page 25 Monday, November 29, 2010 4:40 PM Table 2-4 lists the legends for adding the role definition to the omarolemap file Table 2-4. Legends for adding the role definition in OpenManage Server Administrator User Name Host Name Administrator (+)Group Name Domain User Wildcard (*) Wildcard (*) User [Tab] = \t (tab character) Table 2-5 lists the examples for adding the role definition to the omarolemap file. Table 2-5.
book.book Page 26 Monday, November 29, 2010 4:40 PM • Server Administrator uses the default operating system user privilege, if a user is degraded in the omarolemap file. • Do not use the loop back address for , for example: localhost or 127.0.0.1. • After the connection services are restarted and the changes do not take effect for the omarolemap file, see the command log for the errors.
book.book Page 27 Monday, November 29, 2010 4:40 PM Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems NOTE: You must be logged in with Administrator privileges to perform this procedure. 1 Open the Computer Management window. 2 In the console tree, expand Local Users and Groups and click Users. 3 Double click Guest or IUSR_system name user account to see the Properties for those users, or right click the Guest or IUSR_system name user account and then choose Properties.
book.book Page 28 Monday, November 29, 2010 4:40 PM command line interface (CLI) to enable or disable SNMP Set operations in Server Administrator. For more information about the Server Administrator CLI, see the Dell OpenManage Server Administrator Command Line Interface User's Guide. NOTE: For IT Assistant to retrieve management information from a system running Server Administrator, the community name used by IT Assistant must match a community name on the system running Server Administrator.
book.book Page 29 Monday, November 29, 2010 4:40 PM Enabling SNMP Access By Remote Hosts Windows Server 2003, by default, does not accept SNMP packets from remote hosts. For systems running Windows Server 2003, you must configure the SNMP service to accept SNMP packets from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts.
book.book Page 30 Monday, November 29, 2010 4:40 PM 5 Click the Security tab to add or edit a community name. a To add a community name, click Add under the Accepted Community Names list. The SNMP Service Configuration window appears. b Type the community name of a system that is able to manage your system (the default is public) in the Community Name text box and click Add. The SNMP Service Properties window appears.
book.book Page 31 Monday, November 29, 2010 4:40 PM 7 Set the Community Rights to READ WRITE or READ CREATE, and click OK. The SNMP Service Properties window appears. 8 Click OK to save the changes. Configuring Your System to Send SNMP Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters.
book.book Page 32 Monday, November 29, 2010 4:40 PM Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux Server Administrator uses the SNMP services provided by the net-snmp SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 33 Monday, November 29, 2010 4:40 PM The second change is to modify the default access line to give read-only access to the entire MIB tree for the public community.
book.book Page 34 Monday, November 29, 2010 4:40 PM 1 Find the line that reads: com2sec publicsec default public or com2sec notConfigUser default public 2 Edit this line, replacing public with the new SNMP community name.
book.book Page 35 Monday, November 29, 2010 4:40 PM 2 Edit this line, replacing the first none with all.
book.book Page 36 Monday, November 29, 2010 4:40 PM a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections. NOTE: See your operating system documentation for additional details about SNMP configuration. Sever Administrator SNMP Install Actions Server Administrator SNMP communicates with the SNMP agent using the SMUX protocol.
book.book Page 37 Monday, November 29, 2010 4:40 PM 2 Edit or copy this line, replacing 127.0.0.1 with the remote host IP address. When edited, the new line should read: rocommunity public IP_address NOTE: You can enable SNMP access from multiple specific remote hosts by adding a rocommunity directive for each remote host. 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.
book.book Page 38 Monday, November 29, 2010 4:40 PM 2 Edit this line by replacing public with the new SNMP community name. When edited, the new line should read: rocommunity community_name 127.0.0.1 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.d/snmpd restart Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant.
book.book Page 39 Monday, November 29, 2010 4:40 PM 1 Add the following line to the file: trapsink IP_address community_name where IP_address is the IP address of the management station and community_name is the SNMP community name. 2 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.d/snmpd restart Configuring the SNMP Agent on Systems Running Supported VMware ESX 4.X Operating Systems to Proxy VMware MIBs The ESX 4.
book.book Page 40 Monday, November 29, 2010 4:40 PM b To enable VMWare SNMP service, run the following command: vicfg-snmp.pl --server --username root --password -E c To view the configuration settings, run the following command: vicfg-snmp.pl --server --username root --password -s After modification, the configuration file looks like this: true public 143.
book.book Page 41 Monday, November 29, 2010 4:40 PM 4 Configure the trap destination using the following command: The trapsink specification is required to send traps defined in the proprietary MIBs.
book.book Page 42 Monday, November 29, 2010 4:40 PM To configure your ESXi system running Server Administrator to send traps to a management station, perform the following steps: 1 Install the VMware vSphere CLI. 2 Open a command prompt on the system where the VMware vSphere CLI is installed. 3 Change to the directory where the VMware vSphere CLI is installed. The default location on Linux is /usr/bin. The default location on Windows is C:\Program Files\VMware\VMware vSphere CLI\bin.
book.book Page 43 Monday, November 29, 2010 4:40 PM You can open the SNMP port by disabling the firewall, opening an entire external network interface in the firewall, or opening the SNMP port for at least one external network interface in the firewall. You can perform this action before or after Server Administrator is started.
book.book Page 44 Monday, November 29, 2010 4:40 PM 6 Press to select OK and press . The Firewall Configuration screen appears. 7 Press to select OK and press . The Choose a Tool menu appears. 8 Press to select Quit and press . To open the SNMP port on SUSE Linux Enterprise Server, perform the following steps: 1 Configure SuSEfirewall2 by executing this on a console a.# yast2 firewall 2 Use the arrow keys to navigate to Allowed Services.
book.book Page 45 Monday, November 29, 2010 4:40 PM Using Server Administrator 3 Starting Your Server Administrator Session To start a Server Administrator session, click the Dell OpenManage Server Administrator icon on your desktop. The Server Administrator Log in screen displays. The default port for Dell OpenManage Server Administrator is 1311. You can change the port, if required.
book.book Page 46 Monday, November 29, 2010 4:40 PM To end your Server Administrator session, click Log Out button, located in the upper-right corner of each Server Administrator home page. NOTE: For information about Configuring Active Directory on Systems using CLI, see the Dell OpenManage Management Station Software Installation Guide. Server Administrator Managed System Login This login is available only when you install the Server Administrator Web Server component.
book.book Page 47 Monday, November 29, 2010 4:40 PM Method 2 Open your Web browser and type one of the following in the address field and press : https ://hostname:1311 where hostname is the assigned name for the managed node system and 1311 is the default port number or https ://IP address:1311 where IP address is the IP address for the managed system and 1311 is the default port number. You should type https :// (and not http://) in the address field to receive a valid response in your browser.
book.book Page 48 Monday, November 29, 2010 4:40 PM NOTE: When you launch Server Administrator using either Mozilla Firefox version 3.0 and 3.5 or Microsoft Internet Explorer version 7.0 or 8.0, an intermediate warning page may appear displaying the problem with security certificate. To ensure system security, it is strongly recommended that you generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA).
book.book Page 49 Monday, November 29, 2010 4:40 PM For local machine access, you must have an account on the machine with the appropriate privileges (User, Power User, or Administrator). Other users are authenticated against the Microsoft Active Directory. To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] Where plugin name = omsa, ita, etc.
book.book Page 50 Monday, November 29, 2010 4:40 PM NOTE: If you have not configured your browser to enable the use of client-side scripting, you might receive a blank screen when logging in to Server Administrator. In this case, an error message is displayed instructing you to configure your browser settings. Internet Explorer 1 In your Web browser, click Tools Internet Options Security. 2 Click the Trusted Sites icon. 3 Click Sites.
book.book Page 51 Monday, November 29, 2010 4:40 PM Mozilla Firefox 1 Start your browser. 2 Click Edit Preferences. 3 Click Advanced Scripts and Plugins. 4 Ensure that the Navigator check box is selected under Enable JavaScript for. 5 Click OK to save the new settings. 6 Close the browser. 7 Log in to Server Administrator. The Server Administrator Home Page NOTE: Do not use your Web browser toolbar buttons (such as Back and Refresh) while using Server Administrator.
book.book Page 52 Monday, November 29, 2010 4:40 PM Table 3-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system. Table 3-1.
book.book Page 53 Monday, November 29, 2010 4:40 PM Figure 3-2. Sample Server Administrator Home Page — Modular System action tab action tab subcategories global navigation bar system tree action window Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions.
book.book Page 54 Monday, November 29, 2010 4:40 PM Server Administrator User Interface Differences Across Modular and Non-Modular Systems Table 3-2 lists the availability of Server Administrator features across modular and non-modular systems. A tick mark indicates availability, while a crossout indicates non-availability of the feature. Table 3-2.
book.book Page 55 Monday, November 29, 2010 4:40 PM Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Click Preferences to open the Preferences home page. See "Using the Preferences Home Page." • Click Support to connect to the Dell Support website. • Click About to display Server Administrator version and copyright information. • Click Log Out to end the current Server Administrator program session.
book.book Page 56 Monday, November 29, 2010 4:40 PM Data Area The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area.
book.book Page 57 Monday, November 29, 2010 4:40 PM • Clicking Export ( )generates a text file that lists the values for each data field on the open window. The export file is saved to a location you specify. See "Setting User and System Preferences" for instructions on customizing the delimiter separating the data field values. • Clicking Email ( )creates an e-mail message addressed to your designated e-mail recipient.
book.book Page 58 Monday, November 29, 2010 4:40 PM Figure 3-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services.
book.book Page 59 Monday, November 29, 2010 4:40 PM You can view the Preferences tab after you log in to manage a remote system. This tab is also available when you log in to manage the Server Administrator Web server or manage the local system. Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Click Home to return to the Server Administrator home page.
book.book Page 60 Monday, November 29, 2010 4:40 PM Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the Command Log Size • Configure SNMP Server Administrator Web Server Preferences When you log in to manage the Server Administrator Web server, the Preferences home page defaults to the User Preferences window under the Preferences tab.
book.book Page 61 Monday, November 29, 2010 4:40 PM 3 To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the Mail To: field, and click Apply Changes. NOTE: Click Email in any window to send an e-mail message with an attached HTML file of the window to the designated e-mail address. 4 To change the home page appearance, select an alternative value in the skin or scheme fields and click Apply Changes.
book.book Page 62 Monday, November 29, 2010 4:40 PM • The SMTP Server name and DNS Suffix for SMTP Server fields specify your company or organization's Simple Mail Transfer Protocol (SMTP) and domain name server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields.
book.book Page 63 Monday, November 29, 2010 4:40 PM TLS_DHE_DSS_WITH_AES_128_CBC_SHA SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA • Key Signing Algorithm displays the supported signing algorithms. Select an algorithm from the drop down list. If you select either SHA 512 or SHA 256, ensure that your operating system/browser supports this algorithm. If you select one of these options without the requisite operating system/browser support, Server Administrator displays a cannot display the webpage error.
book.book Page 64 Monday, November 29, 2010 4:40 PM You can use this option to: • Generate a new X.509 certificate — Use this option to create a certificate for access to Server Administrator. • Certificate Maintenance — This option selects an existing certificate that your company has title to, and uses this certificate to control access to Server Administrator.
book.book Page 65 Monday, November 29, 2010 4:40 PM 1 Open the Services window. 2 Right-click the Dell Systems Management Server Administration (DSM SA) Connection Service icon. 3 Click Start.
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book.book Page 67 Monday, November 29, 2010 4:40 PM Server Administrator Services 4 Overview The Dell OpenManage Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 68 Monday, November 29, 2010 4:40 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 69 Monday, November 29, 2010 4:40 PM For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide at support.dell.com/manuals. Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator Due to the limitations of the VMware ESXi version 4.
book.book Page 70 Monday, November 29, 2010 4:40 PM Modular Enclosure NOTE: For the purposes of Server Administrator, modular enclosure refers to a system that may contain one or more modular systems that appear as a separate Server Module in the system tree. Like a stand-alone Server Module, a Modular Enclosure contains all of the essential components of a system.
book.book Page 71 Monday, November 29, 2010 4:40 PM Properties Subtabs: Health | Summary | Asset Information | Auto Recovery Under the Properties tab, you can: • View the current health alert status for hardware and software components in the Main System Chassis/Main System object and the Storage object. • View detailed summary information for all components in the system being monitored. • View and configure asset information for the system being monitored.
book.book Page 72 Monday, November 29, 2010 4:40 PM • Shut down the DSM SA Connection Service (Web server). NOTE: Server Administrator is still available using the command line interface (CLI) when the DSM SA Connection Service is shut down. The CLI functions do not require the DSM SA Connection Service to be running.
book.book Page 73 Monday, November 29, 2010 4:40 PM • View current Platform Event Filter settings and set the Platform Event Filtering actions to be performed in the event that a system component sensor returns a warning or failure value. You can also use the Configure Destination option to select a destination (IPv4 or IPv6 address) where an alert for a platform event is to be sent. NOTE: Server Administrator does not display the scope ID of the IPv6 address in its graphical user interface.
book.book Page 74 Monday, November 29, 2010 4:40 PM • Memory • Network • Ports • Power Management • Power Supplies • Processors • Remote Access • Removable Flash Media • Slots • Temperatures • Voltages NOTE: Hardware performance is supported only on Dell xx0x and above systems. Power supplies is not available on Dell PowerEdge 1900 system. Power management is supported on limited Dell xx0x and above systems.
book.book Page 75 Monday, November 29, 2010 4:40 PM – Intrusion – Memory – Network – Power Management – Power Supplies – Processors – Temperatures – Voltages NOTE: Batteries are supported only on Dell PowerEdge x9xx and Dell xx0x systems. Power supplies is not available on Dell PowerEdge 1900 system. Power management is supported on limited Dell xx0x systems.
book.book Page 76 Monday, November 29, 2010 4:40 PM the system to reboot efficiently. The Batteries object action window can have the following tabs, depending on the user’s group privileges: Properties and Alert Management. Properties Subtab: Information Under the Properties tab, you can view the current readings and status of your system’s batteries.
book.book Page 77 Monday, November 29, 2010 4:40 PM embedded hypervisor and additional LAN network ports on motherboard information. You can view the settings of Trusted Platform Module (TPM) and Trusted Cryptographic Module (TCM). Depending upon your specific system configuration, additional setup items may be displayed. However, some BIOS setup options may be shown on the F2 BIOS Setup screen that are not accessible in Server Administrator.
book.book Page 78 Monday, November 29, 2010 4:40 PM • View current alert actions settings and set the alert actions that you want to be performed in the event that a fan returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for fans. The selected traps are triggered if the system generates a corresponding event at the selected severity level. Firmware Click the Firmware object to manage your system firmware.
book.book Page 79 Monday, November 29, 2010 4:40 PM Intrusion Click the Intrusion object to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system's chassis.
book.book Page 80 Monday, November 29, 2010 4:40 PM NOTE: If a system with spare bank memory enabled enters a redundancy lost state, it may not be apparent which memory module is the cause. If you cannot determine which DIMM to replace, see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed.
book.book Page 81 Monday, November 29, 2010 4:40 PM Ports Click the Ports object to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view information about your system's internal and external ports.
book.book Page 82 Monday, November 29, 2010 4:40 PM The Profiles tab allows you to choose a power profile to maximize your system’s performance and conserve energy. Alert Management Subtabs: Alert Actions | SNMP Traps Use the Alert Actions tab to set system alert actions for various system events like System Power Probe Warning and System Peak Power. Use the SNMP Traps tab to configure SNMP traps for your system.
book.book Page 83 Monday, November 29, 2010 4:40 PM • View current SNMP trap alert thresholds and set the alert threshold levels for system power watts. The selected traps are triggered if the system generates a corresponding event at the selected severity level. NOTE: The System Peak Power trap generates events only for informational severity. Processors Click the Processors object to manage your system's microprocessor(s).
book.book Page 84 Monday, November 29, 2010 4:40 PM NOTE: If an application other than Server Administrator is used to configure the BMC/iDRAC while Server Administrator is running, the BMC/iDRAC configuration data displayed by Server Administrator may become asynchronous with the BMC/iDRAC. It is recommended that Server Administrator be used to configure the BMC/iDRAC while Server Administrator is running. DRAC allows you to access your system's remote system management capabilities.
book.book Page 85 Monday, November 29, 2010 4:40 PM Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users. NOTE: On the Dell PowerEdge x9xx systems: - Ten user IDs are displayed. If a DRAC card is installed, sixteen user IDs are displayed. - Serial Over LAN Payload column is displayed.
book.book Page 86 Monday, November 29, 2010 4:40 PM Subtab: Information Under the Properties tab, you can view information about each slot and installed adapter. Temperatures Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system’s internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high.
book.book Page 87 Monday, November 29, 2010 4:40 PM Voltages Click the Voltages object to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
book.book Page 88 Monday, November 29, 2010 4:40 PM Operating System Click the Operating System object to view basic information about your operating system. The Operating System object action window has the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view basic information about your operating system.
book.book Page 89 Monday, November 29, 2010 4:40 PM • General Settings • Server Administrator General Settings Click the General Settings object to set user and DSM SA Connection Service (Web server) preferences for selected Server Administrator functions. The General Settings object action window has the following tabs, depending on the user's group privileges: User and Web Server.
book.book Page 90 Monday, November 29, 2010 4:40 PM Preferences Subtabs: Access Configuration | SNMP Configuration Under the Preferences tab, you can: • Enable or disable access to users with User or Power User privileges. • Configure the SNMP root password. NOTE: The default SNMP configuration user is root and the password is calvin. • Configure the SNMP Set Operations. NOTE: The defAfter configuring SNMP Set Operations, services must be restarted for the change to take effect.
book.book Page 91 Monday, November 29, 2010 4:40 PM Working With Remote Access Controller 5 NOTE: Baseboard Management Controller (BMC) is supported on Dell PowerEdge x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 92 Monday, November 29, 2010 4:40 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help for more detailed information about the specific window you are viewing.
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book.book Page 95 Monday, November 29, 2010 4:40 PM 3 Click LAN. The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic does not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards. 4 Configure the following NIC configuration details: – Enable NIC (this option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.
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book.book Page 97 Monday, November 29, 2010 4:40 PM 3 Click Serial Port. The Serial Port Configuration window appears. 4 Configure the following details: – Connection Mode Setting – Baud Rate – Flow Control – Channel Privilege Level Limit 5 Click Apply Changes. 6 Click Terminal Mode Settings. In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port.
book.book Page 98 Monday, November 29, 2010 4:40 PM Configuring the Remote Access Device to use a Serial Over LAN Connection You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access. 2 Click the Configuration tab. 3 Click Serial Over LAN. The Serial Over LAN Configuration window appears.
book.book Page 99 Monday, November 29, 2010 4:40 PM 4 Configure the IPv4 and IPv6 properties as Enabled or Disabled. 5 Click Apply Changes. Configuring Remote Access Device Users Remote access device users can be configured using the Remote Access page. To access this page: 1 Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object. 2 Click the Users tab.
book.book Page 100 Monday, November 29, 2010 4:40 PM 8 Click Back to Remote Access User Window to go back to the Remote Access Users window. NOTE: Six additional user entries are configurable when DRAC is installed. This results in a total of 16 users. The same username and password rules apply to BMC/iDRAC and RAC users. When DRAC/iDRAC6 is installed, all the 16 users entries are allocated to DRAC.
book.book Page 101 Monday, November 29, 2010 4:40 PM 5 Select one of the following actions: • None Takes no action when the operating system is hung or has crashed. • Reboot System Shuts down the operating system and initiates system startup, performing BIOS checks and reloading the operating system. • Power Cycle System Turns the electrical power to the system off, pauses, turns the power on, and reboots the system.
book.book Page 102 Monday, November 29, 2010 4:40 PM 2 Click the number of the destination you want to configure. NOTE: The number of destinations that you can configure on a given system may vary. 3 Select the Enable Destination check-box. 4 Click Destination Number to enter an individual IP address for that destination. This IP address is the IP address to which the platform event alert is sent.
book.book Page 103 Monday, November 29, 2010 4:40 PM Server Administrator Logs 6 Overview Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 104 Monday, November 29, 2010 4:40 PM • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons. Server Administrator Logs Server Administrator provides the following logs: • "Hardware Log" • "Alert Log" • "Command Log" Hardware Log Use the hardware log to look for potential problems with your system's hardware components.
book.book Page 105 Monday, November 29, 2010 4:40 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage changes from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 106 Monday, November 29, 2010 4:40 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 107 Monday, November 29, 2010 4:40 PM 7 Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set alert actions for an event, you can specify the action to display an alert on the server. To perform this action, Server Administrator sends a message to /dev/console. If the Server Administrator system is running an X Window System, you do not see that message by default.
book.book Page 108 Monday, November 29, 2010 4:40 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 109 Monday, November 29, 2010 4:40 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 110 Monday, November 29, 2010 4:40 PM To allow interaction with the desktop: 1 Right-click on the DSM SA Data Manager service in the Services control panel and select Properties. 2 In the Log On tab, enable Allow service to interact with desktop and click OK. 3 Restart the DSM SA Data Manager service for the change to take effect.
book.book Page 111 Monday, November 29, 2010 4:40 PM Table 7-1. PEF Alert Events (continued) Event Description Chassis Intrusion Detected The system chassis has been opened. Redundancy (PS or Fan) Degraded Redundancy for the fans and/or power supplies has been reduced. Redundancy (PS or Fan) Lost No redundancy remains for the system's fans and/or power supplies. Processor Warning A processor is running at less than peak performance or speed. Processor Failure A processor has failed.
book.book Page 112 Monday, November 29, 2010 4:40 PM Understanding Service Names The service executable and display names of the following services have changed: Table 7-2. Service Names Purpose Service Name Previous Release (prior to 5.
book.book Page 113 Monday, November 29, 2010 4:40 PM A Troubleshooting Connection Service Failure On Red Hat Enterprise Linux, when SELinux is set to enforced mode, the Dell Systems Management Server Administrator (DSM SA) Connection service fails to start. Perform any one of the following steps and start this service: • Set SELinux to Disabled mode or to Permissive mode. • Change the SELinux allow_execstack property to ON state.
book.book Page 114 Monday, November 29, 2010 4:40 PM • The small footprint CIM broker daemon (SFCBD) service on the VMware ESX/ESXi system is not running. • The Web Server Management Service on the managed system is not running. • You enter the IP address of the managed system and not the hostname, when you don’t check the Ignore Certificate Warning Check box. • The WinRM Authorization feature (Remote Enablement) is not configured in the managed system.
book.book Page 115 Monday, November 29, 2010 4:40 PM 5 Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation. NOTE: If you have installed Server Administrator in a non-default directory, ensure to change it in the Custom Setup as well. 6 After the application is installed, you can uninstall Server Administrator using Add/Remove Programs.
book.book Page 116 Monday, November 29, 2010 4:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Common Service Windows: DSM SA Shared Runs inventory collector at startup to Services perform a Linux: software dsm_om_shrsvc inventory of the (This service runs on system to be the Managed system.
book.book Page 117 Monday, November 29, 2010 4:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Instrumentation Services Windows: DSM SA Data Manager Monitors the system, provides rapid Linux: access to dsm_sa_datamgrd detailed fault (hosted under and dataeng service) performance (This service runs on information the Managed system.
book.book Page 118 Monday, November 29, 2010 4:40 PM Table A-1. OpenManage Server Administrator Services (continued) Service Name Description Impact of failure Recovery Severity Mechanism Storage Management Service Windows: mr2kserv The Storage (This service runs on Management the Managed system.) Service provides storage management information and advanced features for configuring a local or remote storage attached to a system.
book.book Page 119 Monday, November 29, 2010 4:40 PM Frequently Asked Questions B This section lists the frequently asked questions about Dell OpenManage Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 Why does ESXi 4.0.x (4.0 U1/U2) host rebooting functionality fail from OpenManage Server Administrator? This issue is due to Vmware stand-alone license (SAL) key. See the Knowledge Base article at kb.vmware.com/kb/1026060 for more information.
book.book Page 120 Monday, November 29, 2010 4:40 PM first upgrade to version 4.3, and then again upgrade to a 6.x version (x indicates the version of Server Administrator you want to upgrade to). 5 How do I determine what is the latest version of Server Administrator available for my system? Log on to: support.dell.
book.book Page 121 Monday, November 29, 2010 4:40 PM 9 Can Server Administrator send e-mails when there is a problem? No, Server Administrator is not designed to send e-mails when there is a problem. 10 Is SNMP Required for ITA Discovery, inventory and software updates on PowerEdge systems? Can CIM be used by itself for discovery, inventory, and updates or is SNMP required? ITA communicating with Linux systems: SNMP is required on the Linux system for discovery, status polling and inventory.
book.book Page 122 Monday, November 29, 2010 4:40 PM 11 Are there any plans for SNMP v3 support? No, there are no plans for SNMP v3 support. 12 Does an Underscore character in the domain name cause Server Admin login issues? Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. Use only caseinsensitive alphabets and numerals.
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