Users Guide
Table Of Contents
- Introduction
- Setup and Administration
- Security Management
- Assigning User Privileges
- Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems
- Configuring the SNMP Agent
- Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems
- Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux
- Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server
- Configuring the SNMP Agent on Systems Running Supported VMware ESX 4.X Operating Systems to Proxy VMware MIBs
- Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4.X Operating Systems
- Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server
- Using Server Administrator
- Server Administrator Services
- Working With Remote Access Controller
- Overview
- Viewing Basic Information
- Configuring the Remote Access Device to use a LAN Connection
- Configuring the Remote Access Device to use a Serial Port Connection
- Configuring the Remote Access Device to use a Serial Over LAN Connection
- Additional Configuration for iDRAC
- Configuring Remote Access Device Users
- Setting Platform Event Filter Alerts
- Server Administrator Logs
- Setting Alert Actions
- Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems
- Setting Alert Actions in Microsoft Windows Server 2003 and Windows Server 2008
- Setting Alert Action Execute Application in Windows Server 2008
- BMC/iDRAC Platform Events Filter Alert Messages
- Understanding Service Names
- Troubleshooting
- Frequently Asked Questions
- Index
114 Troubleshooting
Common Service
Windows: DSM SA
Shared
Services
Linux:
dsm_om_shrsvc
(This service runs on
the Managed system.)
Runs inventory
collector at
startup to
perform a
software
inventory of the
system to be
consumed by
Server
Administrator’s
SNMP and
CIM providers
to perform a
remote software
update using
Dell System
Management
Console and
Dell IT
Assistant (ITA).
Software updates
are not possible
using ITA. However,
the updates can still
be done locally and
outside of Server
Administrator using
individual Dell
Update packages.
Updates can still be
performed using
3rd party tools (for
example, MSSMS,
Altiris and Novell
ZENworks).
Restart
Service
Wa rn in g
NOTE: If the 32-bit compatibility libraries are not installed on a 64-bit Linux system, the
shared services fail to start the inventory collector and display the error message
libstdc++.so.5 is required to run the Inventory
Collector. The srvadmin-cm.rpm provides the binaries for the inventory collector.
For the list of RPMs that srvadmin-cm depends on, see the Dell OpenManage Server
Administrator Installation Guide.
Table A-1. OpenManage Server Administrator Services
(continued)
Service Name Description Impact of failure Recovery
Mechanism
Severity
book.book Page 114 Tuesday, July 6, 2010 12:01 PM