Users Guide

112 Troubleshooting
To force a reinstall:
1
Find out the version of Server Administrator that was previously installed.
2 Download the installation package for that version from the Dell™
Support website at
support.dell.com.
3 Locate SysMgmt.msi from the srvadmin\windows\SystemsManagement
directory.
4 Type the following command at the command prompt to force a reinstall
msiexec /i SysMgmt.msi REINSTALL=ALL
REINSTALLMODE=vamus
5
Select Custom Setup and choose all the features that were originally
installed. If you are not sure which features were installed, select all
features and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory, make
sure to change it in the Custom Setup as well.
6 After the application is installed, you can uninstall Server Administrator
using Add/Remove Programs.
OpenManage Server Administrator Services
This table lists the services used by Server Administrator to provide systems
management information and the impact of these services failing.
Service Name Description Impact of failure Recovery
Mechanism
Severity
Windows: DSM SA
Connection Service
Linux:
dsm_om_connsvc
(This service is
installed with the
Server Administrator
Web server.)
Provides
remote/local
access to Server
Administrator
from any
system with a
supported Web
browser and
network
connection.
Users will not be
able to login to
Server
Administrator and
perform any
operation through
the Web user
interface.
However, CLI
can still be used.
Restart
Service
Critical
book.book Page 112 Friday, December 4, 2009 3:20 PM