Users Guide

Troubleshooting 109
OpenManage Server Administrator Services
This table lists the services used by Server Administrator to provide systems
management information and the impact of these services failing.
Service Name Description Impact of failure Recovery
Mechanism
Severity
Windows: DSM SA
Connection Service
Linux:
dsm_om_connsvc
(This service is
installed with the
Server Administrator
Web server.)
Provides
remote/local
access to Server
Administrator
from any
system with a
supported Web
browser and
network
connection.
Users will not be
able to login to
Server
Administrator and
perform any
operation through
the Web user
interface.
However, CLI
can still be used.
Restart
Service
Critical
Common Service
Windows: DSM SA
Shared
Services
Linux:
dsm_om_shrsvc
(This service runs on
the Managed system.)
Runs inventory
collector at
startup to
perform a
software
inventory of the
system to be
consumed by
Server
Administrator’s
SNMP and
CIM providers
to perform a
remote software
update using
Dell System
Management
Console and
Dell IT
Assistant (ITA).
Software updates
will not be possible
using ITA. However,
the updates can still
be done locally and
outside of Server
Administrator using
individual Dell
Update packages.
Updates can still be
performed using
3rd party tools (for
example, MSSMS,
Altiris and Novell
ZENworks).
Restart
Service
War ni ng
book.book Page 109 Monday, June 22, 2009 11:05 AM