Users Guide
Table Of Contents
- User’s Guide
- Introduction
- What’s New for Version 6.1
- Setup and Administration
- Using Server Administrator
- Server Administrator Services
- Working With Remote Access Controller
- Overview
- Viewing Basic Information
- Configuring the Remote Access Device to use a LAN Connection
- Configuring the Remote Access Device to use a Serial Port Connection
- Configuring the Remote Access Device to use a Serial Over LAN Connection
- Additional Configuration for iDRAC
- Configuring Remote Access Device Users
- Setting Platform Event Filter Alerts
- Server Administrator Logs
- Setting Alert Actions
- Troubleshooting
- Frequently Asked Questions
- Glossary
- Index
Troubleshooting 107
Troubleshooting
Login Failure Scenarios
You may not be able to login to the Managed System if:
• you enter an invalid/incorrect IP address.
• you enter incorrect credentials (user name and password).
• the Managed System is not powered on.
• the Managed System is not reachable due to an invalid IP address or a
DNS error.
• the Managed System has an untrusted certificate and you do not select the
Ignore Certificate Warning
in the login page.
• Server Administrator services are not enabled on the VMware ESXi 3.5
system. See the
Dell OpenManage Installation and Security User's Guide
for information on how to enable Server Administrator Services on the
VMware ESXi 3.5 system.
• the small footprint CIM broker daemon (SFCBD) service on the
VMware ESXi 3.5 system is not running.
• the Web Server Management Service on the managed system is not
running.
• you enter the IP address of the managed system and not the hostname,
when you don’t check the
Ignore Certificate Warning
Check box.
• the WinRM Authorization feature (Remote Enablement) is not
configured in the managed system. For information on this feature, see the
Dell OpenManage Installation and Security User's Guide
.
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