User's Manual

Troubleshooting 79

Troubleshooting

You may not be able to login to the Managed System if:

• you enter an invalid/incorrect IP address.

• you enter incorrect credentials (user name and password).

• the Managed System is not powered on.

• the Managed System is not reachable due to an invalid IP address or a

DNS error.

• the Managed System has an untrusted certificate and you do not select the

"Ignore Certificate Warning" in the login page.

• Server Administrator services are not enabled on the VMware ESXi 3.5

system. See the

Dell OpenManage Server Administrator Installation Guide

for VMware ESXi 3.5

for information on how to enable Server

Administrator Services on the VMware ESXi 3.5 system.

• the small footprint CIM broker daemon (SFCBD) service on the

VMware ESXi 3.5 system is not running.

• the Web Server Management Service on the managed system is not running.

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