User's Manual
A Task Menu Option is Not Displayed
You may notice that the task menus do not always display the same task options. This is because Storage Management only displays those tasks that are
valid at the time the menu is displayed. Some tasks are only valid for certain types of objects or at certain times. For example, a Check Consistency task can
only be performed on a redundant virtual disk. Similarly, if a disk is already offline, the Offline task option is not displayed.
There may be other reasons why a task cannot be run at a certain time. For example, there may already be a task running on the object that must complete
before additional tasks can be run.
A Corrupt Disk or Drive Message Suggests Running autocheck During a Reboot
Let autocheck run, but do not worry about the message. The reboot will complete after autocheck is finished. Depending on the size of your system, this may
take about ten minutes.
Erroneous Status and Error Messages after a Windows Hibernation
Activating the Windows hibernation feature may cause Storage Management to display erroneous status information and error messages. This problem
resolves itself when the Windows operating system recovers from hibernation.
Storage Management May Delay Before Updating Temperature Probe Status
In order to display the enclosure temperature and temperature probe status, Storage Management polls the enclosure firmware at regular intervals to obtain
temperature and status information. On some enclosures, there is a short delay before the enclosure firmware reports the current temperature and
temperature probe status. Because of this delay, Storage Management may require one or two minutes before displaying the correct temperature and
temperature probe status.
You are Unable to Log into a Remote System
Access can be denied here if you do not enter a user name and password that match an administrator account on the remote computer or if you mistype the
login information. The remote system may also not be powered on or there may be network problems.
CannotConnecttoRemoteWindowsServer™2003System
When connecting to a remote Windows Server 2003 system, you must log into the remote system using an account that has administrator privileges. By
default, Windows Server 2003 does not allow anonymous (null) connections to access the SAM user accounts. Therefore, if you are attempting to connect
using an account that has a blank or null password, the connection may fail.
Reconfiguring a Virtual Disk Displays Error in Mozilla Browser
When reconfiguring a virtual disk using the Mozilla browser, the following error message may display:
Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a
third party.
You can disable this error message by changing a Mozilla browser setting. To disable this error message:
1. Select Edit and then Preferences.
2. Click Privacy and Security.
3. Click SSL.