Users Guide
l "Storage Management May Delay Before Updating Temperature Probe Status"
l "You are Unable to Log into a Remote System"
l "CannotConnecttoRemoteWindowsServer™2003System"
l "Reconfiguring a Virtual Disk Displays Error in Mozilla Browser"
l "Physical Disks Display Under Connector Not Enclosure Tree Object"
Physical Disk is Offline or Displays an Error Status
A physical disk may display an error status if it has been damaged, taken offline, or was a member of a virtual disk that has been deleted or initialized. The
following actions may resolve the error condition:
l If a user has taken the disk offline, then return the disk to Online status by executing the Online disk task.
l Rescan the controller. This action updates the status of storage objects attached to the controller. If the error status was caused by deleting or
initializing a virtual disk, rescanning the controller should resolve this problem.
l Investigate whether there are any cable, enclosure, or controller problems preventing the disk from communicating with the controller. If you find a
problem and resolve it, you may need to rescan the controller to return the disk to Online or Ready status. If the disk does not return to Online or Ready
status, reboot the system.
l If the disk is damaged, replace it. See "Replacing a Failed Disk" for more information.
A Disk is Marked as Failed When Rebuilding in a Cluster Configuration
When a system in a cluster attempts to rebuild a failed disk but the rebuild fails, then another system takes over the rebuild. In this situation, you may notice
that the rebuilt disk continues to be marked as failed on both systems even after the second system has rebuilt successfully. To resolve this problem, perform
a rescan on both systems after the rebuild completes successfully.
A Disk on a PERC 4/Di Controller Does not Return Online after a Prepare to Remove
When you do a Prepare to Remove command on a physical disk attached to a PERC 4/Di controller, you may find that the disk does not display in the Storage
Management tree view even after doing a rescan or a reboot.
In this case, do the following to redisplay the disk in the Storage Management tree view:
1. Manually remove and then replace the physical disk.
2. Rescan the controller or reboot the system.
Receive a "Bad Block" Alert with "Replacement," "Sense," or "Medium" Error
The following alerts or events are generated when a portion of a physical disk is damaged:
l "2146"
l "2147"
l "2148"
l "2149"
l "2150"
This damage is discovered when the controller performs an operation that requires scanning the disk. Examples of operations that may result in these alerts
are as follows:
l Consistency check
l Rebuild
l Virtual disk format
l I/O