Users Guide

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Cause: The controller cannot communicate with a device. The device may be removed. There may also be a bad or loose cable.
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Action: Verify that the device is present and not removed. If it is present, then check the cables. See "Cables Attached Correctly" for more information on
checking the cables. You should also check the connection to the controller battery and the battery health. A battery with a weak or depleted charge may
cause this alert.
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Severity: Warning/Noncritical. See "Alert Severity Levels" for more information.
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Clear Alert Number: None.
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Related Alert Number: None.
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Local Response Agent (LRA) Alert Number: 2050, 2060, 2070, 2080, 2090, 2100
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SNMP Trap Number: 753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203. See "SNMP Support for Storage Management Alerts" for more information.
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2265
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Description: A device is in an unknown state.
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Cause: The controller cannot communicate with a device. The state of the device cannot be determined. There may be a bad or loose cable. The system may
also be experiencing problems with the application programming interface (API). There could also be a problem with the driver or firmware.
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Action: Check the cables. See "Cables Attached Correctly" for more information on checking the cables. Verify that the controller has a supported version of the
driver and firmware. You can download the most current version of the driver and firmware from the Dell Support website at support.dell.com. Rebooting the
system may also resolve this problem.
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Severity: Warning/Noncritical. See "Alert Severity Levels" for more information.
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Clear Alert Number: None.
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Related Alert Number: 2048, 2050
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Local Response Agent (LRA) Alert Number: 2050, 2060, 2070, 2080, 2090, 2100
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SNMP Trap Number: 753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203. See "SNMP Support for Storage Management Alerts" for more information.
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2266
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Description: Controller log file entry: %1
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Cause: This alert is provided for informational purposes. The %1 indicates a substitution variable. The text for this substitution variable is generated by the
controller and is displayed with the alert in the Alert Log. This text can vary depending on the situation.
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