book.book Page 1 Monday, March 9, 2009 2:15 PM Dell™ OpenManage™ Server Administrator Version 6.0.1 User’s Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Monday, March 9, 2009 2:15 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
book.book Page 3 Monday, March 9, 2009 2:15 PM Contents 1 Introduction . Overview . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . 9 Integrated Features Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating Individual System Components . . . . . 10 . . . . . . . . . . . 10 . . . . . . . . . . . . . . 11 Storage Management Service Instrumentation Service . . . . . . . . . . . . . 11 . . . .
book.book Page 4 Monday, March 9, 2009 2:15 PM Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems . . . . 23 . . . . . 26 . . . . . . . . . . . . . . 26 Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems . . . Configuring the SNMP Agent Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems . . . . . . . . . . . . . . . . .
book.book Page 5 Monday, March 9, 2009 2:15 PM Using the Server Administrator Command Line Interface . . . . . . . . . . . . . . . . . . . . . . Dell Systems Management Server Administration Connection Service and Security Setup . . . . . . . . 53 . . . . . . . 53 . . . . . . . . . . 56 . . . . . . . . . . . . 56 Setting User and System Preferences X.509 Certificate Management . Controlling Server Administrator Starting Server Administrator 5 . . . . . . . . . . .
book.book Page 6 Monday, March 9, 2009 2:15 PM Configuring the Remote Access Device to use a LAN Connection . . . . . . . . . . . . . . . . . . . . 86 Configuring the Remote Access Device to use a Serial Port Connection . . . . . . . . . . . . . . . . 89 Configuring the Remote Access Device to use a Serial Over LAN Connection . . . . . . . . . . . . . 90 . . . . . . . . . . . 91 Additional Configuration for iDRAC Configuring Remote Access Device Users Setting Platform Event Filter Alerts . . .
book.book Page 7 Monday, March 9, 2009 2:15 PM BMC/iDRAC Platform Events Filter Alert Messages . . . . . . . . . . . . . . . . Understanding Service Names A Troubleshooting . . . . . . . . 101 . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . . Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems . . . OpenManage Server Administrator Services B Frequently Asked Questions 103 . . . 103 . . . . . 104 . . . . . . . . . 107 Glossary . . . . . .
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book.book Page 9 Monday, March 9, 2009 2:15 PM Introduction Overview Server Administrator provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network.
book.book Page 10 Monday, March 9, 2009 2:15 PM Installation You can install Server Administrator using the Dell™ Systems Management Tools and Documentation DVD. The DVD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed system software components on your managed system. This DVD also provides a setup program to install, upgrade and uninstall management station software components on your management station.
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book.book Page 12 Monday, March 9, 2009 2:15 PM Logs Server Administrator displays logs of commands issued to or by the system, monitored hardware events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.
book.book Page 13 Monday, March 9, 2009 2:15 PM • The Dell OpenManage Server Administrator Compatibility Guide provides compatibility information about Server Administrator installation and operation on various hardware platforms (or systems) running supported Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server operating systems.
book.book Page 14 Monday, March 9, 2009 2:15 PM • The Dell Remote Access Controller Installation and Setup Guide provides complete information about installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA controller, and using a RAC to remotely access an inoperable system. • The Dell Remote Access Controller Racadm User's Guide provides information about using the racadm command-line utility.
book.book Page 15 Monday, March 9, 2009 2:15 PM Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see "Getting Help" in your system's Hardware Owner’s Manual. Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more information.
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book.book Page 17 Monday, March 9, 2009 2:15 PM What’s New for Version 6.0.1 These are the release highlights of OpenManage Server Administrator: • Support for new xx1x systems.
book.book Page 18 Monday, March 9, 2009 2:15 PM • • Enhanced power monitoring support: – Reporting of power consumption values in BTU (British Thermal Unit), as well as Watt.
book.book Page 19 Monday, March 9, 2009 2:15 PM Setup and Administration Security Management Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles.
book.book Page 20 Monday, March 9, 2009 2:15 PM Table 3-1. User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes Yes Elevated Administrator (Linux only) Yes Yes Privilege Levels to Access Server Administrator Services Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator services. Table 3-2.
book.book Page 21 Monday, March 9, 2009 2:15 PM Authentication The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running.
book.book Page 22 Monday, March 9, 2009 2:15 PM Assigning User Privileges To ensure critical system component security, assign user privileges to all Dell™ OpenManage™ software users before installing Dell OpenManage software. New users can log into Dell OpenManage software using their operating system user privileges. CAUTION: To protect access to your critical system components, assign a password to every user account that can access Dell OpenManage software.
book.book Page 23 Monday, March 9, 2009 2:15 PM 8 Select the appropriate group and click Add. 9 Click OK, and then click OK again. New users can log into Dell OpenManage software with the user privileges for their assigned group and domain. Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems Administrator access privileges are assigned to the user logged in as root.
book.book Page 24 Monday, March 9, 2009 2:15 PM Creating Users With Power User Privileges 1 Run the following command from the command line: useradd -d -g root NOTE: You must set root as the primary group. 2 Type passwd and press . 3 When prompted, enter a password for the new user. NOTE: You must assign a password to every user account that can access Server Administrator to protect access to your critical system components.
book.book Page 25 Monday, March 9, 2009 2:15 PM Table 3-5 lists the examples for adding the role definition to the omarolemap file. Table 3-5. Examples for adding the role definition in OpenManage Server Administrator Bob Ahost Poweruser +root Bhost Administrator +root Chost Administrator Bob *.aus.amer.com Poweruser Mike 192.168.2.3 Poweruser 3 Save and close the file.
book.book Page 26 Monday, March 9, 2009 2:15 PM • After the connection services are restarted and the changes do not take effect for /etc/omarolemap file refer to command log for the errors. • When omarolemap file is copied from one machine to another machine, file permissions and the entries of the file needs to be rechecked. • Prefix the Group Name with +.
book.book Page 27 Monday, March 9, 2009 2:15 PM You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage™ IT Assistant, perform the procedures described in the following sections. NOTE: The default SNMP agent configuration usually includes a SNMP community name such as public.
book.book Page 28 Monday, March 9, 2009 2:15 PM Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
book.book Page 29 Monday, March 9, 2009 2:15 PM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator. 1 Open the Computer Management window.
book.book Page 30 Monday, March 9, 2009 2:15 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant. 1 Open the Computer Management window. 2 Expand the Computer Management icon in the window, if necessary. 3 Expand the Services and Applications icon, and then click Services. 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and click Properties.
book.book Page 31 Monday, March 9, 2009 2:15 PM 5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community. a To add a community for traps, type the community name in the Community Name box and click Add to list, which is located next to the Community Name box. b To add a trap destination for a trap community, select the community name from the Community Name drop-down box and click Add under the Trap Destinations box.
book.book Page 32 Monday, March 9, 2009 2:15 PM Server Administrator SNMP Agent Install Actions If Server Administrator detects the default SNMP configuration during installation, it attempts to modify the SNMP agent configuration to give read-only access to the entire MIB tree for the "public" community. Server Administrator modifies the /etc/snmp/snmpd.conf SNMP agent configuration file in two ways.
book.book Page 33 Monday, March 9, 2009 2:15 PM Changing the SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.
book.book Page 34 Monday, March 9, 2009 2:15 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable SNMP Set operations on the system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.
book.book Page 35 Monday, March 9, 2009 2:15 PM To configure your system running Server Administrator to send traps to a management station, edit the SNMP agent configuration file, /etc/snmp/snmpd.
book.book Page 36 Monday, March 9, 2009 2:15 PM Enabling SNMP Access From Remote Hosts The default SNMP agent configuration on SUSE Linux Enterprise Server operating systems gives read-only access to the entire MIB tree for the "public" community from the local host only. This configuration does not allow SNMP management applications such as IT Assistant running on other hosts to discover and manage Server Administrator systems properly.
book.book Page 37 Monday, March 9, 2009 2:15 PM To enable SNMP access from all remote hosts to a system running Server Administrator, edit the SNMP agent configuration file, /etc/snmpd.conf or /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: rocommunity public 127.0.0.1 2 Edit this line by deleting 127.0.0.1. When edited, the new line should read: rocommunity public 3 To enable SNMP configuration changes, restart the SNMP agent by typing: /etc/init.
book.book Page 38 Monday, March 9, 2009 2:15 PM Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable remote shutdown of a system from IT Assistant, SNMP Set operations must be enabled. NOTE: Rebooting of your system for change management functionality does not require SNMP Set operations.
book.book Page 39 Monday, March 9, 2009 2:15 PM Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server If you enable firewall security while installing Red Hat Enterprise Linux/SUSE Linux, the SNMP port on all external network interfaces is closed by default.
book.book Page 40 Monday, March 9, 2009 2:15 PM 4 Press to go to Customize and press . The Firewall Configuration - Customize screen appears. 5 Select whether to open an entire network interface or just the SNMP port on all network interfaces. a To open an entire network interface, press to go to one of the Trusted Devices and press the spacebar. An asterisk in the box to the left of the device name indicates that the entire interface will be opened.
book.book Page 41 Monday, March 9, 2009 2:15 PM Using Server Administrator Starting Your Server Administrator Session To start a Server Administrator session in a local system, click the Dell™ OpenManage™ Server Administrator icon on your desktop.
book.book Page 42 Monday, March 9, 2009 2:15 PM Logging In and Out To log in to Server Administrator, type your preassigned Username and Password in the appropriate fields on the Systems Management Log in window. See "Single Sign-On" for information on how you can bypass the login page and access the Server Administrator Web application by clicking on the Dell OpenManage Server Administrator icon on your desktop. NOTE: You must have preassigned user rights to log in to Server Administrator.
book.book Page 43 Monday, March 9, 2009 2:15 PM To launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory, the following parameters must also be passed in: authType=ntlm&application=[plugin name] Where plugin name = omsa, ita, etc.
book.book Page 44 Monday, March 9, 2009 2:15 PM Internet Explorer 1 In your Web browser, click Tools→ Internet Options→ Security. 2 Click the Trusted Sites icon. 3 Click Sites. 4 Copy the Web address used to access the remote managed system from the browser’s address bar and paste it onto the Add this Web Site to the Zone field. 5 Click Custom Level. For Windows 2000: – Under Miscellaneous, select the Allow Meta Refresh radio button. – Under Active Scripting, select the Enable radio button.
book.book Page 45 Monday, March 9, 2009 2:15 PM Mozilla 1 Start your browser. 2 Click Edit→ Preferences. 3 Click Advanced→ Scripts and Plugins. 4 Ensure that the Navigator check box is selected under Enable JavaScript for. 5 Click OK to save the new settings. 6 Close the browser. 7 Log in to Server Administrator. The Server Administrator Home Page NOTE: Do not use your Web browser toolbar buttons (such as Back and Refresh) while using Server Administrator.
book.book Page 46 Monday, March 9, 2009 2:15 PM Table 4-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system. Table 4-1.
book.book Page 47 Monday, March 9, 2009 2:15 PM Figure 4-2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system. Figure 4-2. system tree Sample Server Administrator Home Page — Modular System action tab action tab subcategories global navigation bar action window Clicking an object in the system tree opens a corresponding action window for that object.
book.book Page 48 Monday, March 9, 2009 2:15 PM Global Navigation Bar The global navigation bar and its links are available to all user levels in the program. • Clicking Preferences opens the Preferences home page. See "Using the Preferences Home Page." • Clicking Support connects you to the Dell Support website. • Clicking Help opens the context-sensitive online help window. See "Using the Online Help." • Clicking About displays Server Administrator version and copyright information.
book.book Page 49 Monday, March 9, 2009 2:15 PM Data Area The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area.
book.book Page 50 Monday, March 9, 2009 2:15 PM Task Buttons Most windows opened from the Server Administrator home page contain at least four task buttons: Print, Export, Email, and Refresh. Other task buttons are included on specific Server Administrator windows. Log windows, for example, also contain Save As and Clear Log task buttons.
book.book Page 51 Monday, March 9, 2009 2:15 PM Figure 4-3. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services.
book.book Page 52 Monday, March 9, 2009 2:15 PM Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Clicking Back to Server Administrator returns you to the Server Administrator home page. • The left pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays the preference categories for the managed system.
book.book Page 53 Monday, March 9, 2009 2:15 PM components of interest, such as fan RPMs. With additional scripting, the CLI can be used to capture data during periods of high system usage to compare with the same measurements at times of low system usage. Command results can be routed to a file for later analysis. The reports can help administrators to gain information that can be used to adjust usage patterns, to justify purchasing new system resources, or to focus on the health of a problem component.
book.book Page 54 Monday, March 9, 2009 2:15 PM Perform the following steps to set up your secure port system preferences: 1 Click Preferences on the global navigation bar. The Preferences home page appears. 2 Click General Settings, and the Web Server tab. 3 In the Server Preferences window, set options as necessary. • The Session Timeout feature can set a limit on the amount of time that a Server Administrator session can remain active.
book.book Page 55 Monday, March 9, 2009 2:15 PM • The Support Link field specifies the URL for the business entity that provides support for your managed system. • The Custom Delimiter field specifies the character used to separate the data fields in the files created using the Export button. The ; character is the default delimiter. Other options are !, @, #, $, %, ^, *, ~, ?, :,|, and ,. • The SSL Encryption field specifies the encryption levels for the secured HTTPS sessions.
book.book Page 56 Monday, March 9, 2009 2:15 PM X.509 Certificate Management Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others. To ensure system security, it is strongly recommended that: • You generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA).
book.book Page 57 Monday, March 9, 2009 2:15 PM Starting Server Administrator Supported Microsoft Windows Operating Systems To start Server Administrator on systems running a supported Microsoft Windows operating system, perform the following steps: 1 Open the Services window. 2 Right-click the Dell Systems Management Server Administration (DSM SA) Connection Service icon. 3 Click Start.
book.book Page 58 Monday, March 9, 2009 2:15 PM Restarting Server Administrator Supported Microsoft Windows Operating Systems To restart Server Administrator, perform the following steps: 1 Open the Services window. 2 Right-click the DSM SA Connection Service icon. 3 Click Restart.
book.book Page 59 Monday, March 9, 2009 2:15 PM Server Administrator Services Overview The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system.
book.book Page 60 Monday, March 9, 2009 2:15 PM Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. The Preferences home page defaults to the Access Configuration window under the Preferences tab.
book.book Page 61 Monday, March 9, 2009 2:15 PM For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Systems Management tools and Documentation DVD or on the Dell Support website at support.dell.com.
book.book Page 62 Monday, March 9, 2009 2:15 PM System/Server Module The System/Server Module object contains three main system component groups: "Main System Chassis/Main System," "Software," and "Storage." The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System/Server Module object action window.
book.book Page 63 Monday, March 9, 2009 2:15 PM NOTE: The functionality of the watchdog timer feature cannot be guaranteed when an uncorrectable memory event occurs in the system DRAM Bank_1. If an uncorrectable memory event occurs in this location, the BIOS code resident in this space may become corrupted. Because the watchdog feature uses a call to BIOS to effect the shutdown or reboot behavior, the feature may not work properly. If this occurs, you must manually reboot the system.
book.book Page 64 Monday, March 9, 2009 2:15 PM • View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service in response to changes in the status of sensors and other monitored parameters. NOTE: See the Server Administrator Messages Reference Guide for a complete explanation of each alert event ID's corresponding description, severity level, and cause.
book.book Page 65 Monday, March 9, 2009 2:15 PM Session Management Subtabs: Session Under the Session Management tab, you can: • View session information for current users that have logged in to Server Administrator. • Terminate user sessions. NOTE: Only users with administrative privileges can view the Session Management page and terminate session(s) of logged-in users.
book.book Page 66 Monday, March 9, 2009 2:15 PM – Slots – Temperatures – Voltages NOTE: AC Switch is supported on limited systems. NOTE: Batteries is supported only on Dell PowerEdge x9xx and Dell xx0x systems. NOTE: Hardware Performance is supported only on Dell xx0x systems. NOTE: Power Supplies is not available on Dell PowerEdge 1900 system. NOTE: Power Management is supported on limited Dell xx0x systems. The system/server module may contain one main system chassis or several chassis.
book.book Page 67 Monday, March 9, 2009 2:15 PM – Power Management – Power Supplies – Processors – Temperatures – Voltages NOTE: AC Switch is supported on limited systems. NOTE: Batteries is supported only on Dell PowerEdge x9xx and Dell xx0x systems. NOTE: Power Supplies is not available on Dell PowerEdge 1900 system. NOTE: Power Management is supported on limited Dell xx0x systems. • View information about the main system chassis attributes.
book.book Page 68 Monday, March 9, 2009 2:15 PM Batteries Click the Batteries object to view information about your system’s installed batteries. Batteries maintain the time and date when your system is turned off. The battery saves the system’s BIOS setup configuration, which allows the system to reboot efficiently. The Batteries object action window can have the following tabs, depending on the user’s group privileges: Properties and Alert Management.
book.book Page 69 Monday, March 9, 2009 2:15 PM You can modify the state of many BIOS setup features including but not limited to the Serial Port, Network Interface Controller cards, Boot Sequence, User Accessible USB Ports, CPU Virtualization Technology, CPU HyperThreading, AC Power Recovery Mode, Embedded SATA Controller, Console Redirection, and Console Redirection Failsafe Baud Rate.
book.book Page 70 Monday, March 9, 2009 2:15 PM Properties Subtabs: Fan Probes | Fan Control Under the Properties tab, you can: • View the current readings for your system's fan probes and configure minimum and maximum values for fan probe warning threshold. NOTE: Some fan probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems. • Select fan control options.
book.book Page 71 Monday, March 9, 2009 2:15 PM Table 5-1 lists the possible values for status and cause of a probe: Table 5-1. Possible Values for Status and Cause of a Probe Status Values Cause Values Degraded User Configuration Insufficient Power Capacity Unknown Reason Normal [N/A] Properties Subtab: Information Under the Properties tab, you can view the details of system’s performance degradation. Intrusion Click the Intrusion object to manage your system's chassis intrusion status.
book.book Page 72 Monday, March 9, 2009 2:15 PM Memory Click the Memory object to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature.
book.book Page 73 Monday, March 9, 2009 2:15 PM Network Click the Network object to manage your system's NICs. Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection. The Network object action window can have the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view information about the NICs installed on your system.
book.book Page 74 Monday, March 9, 2009 2:15 PM The Statistics tab allows you to view and reset your system’s Power tracking statistics like energy consumption, system peak power, and system peak amperage. Management Subtabs: Budget | Profiles The Budget tab allows you to view the Power Inventory attributes like System Idle Power and System Maximum Potential Power in Watts and BTU/hr. You can also use the Power Budget option to Enable Power Cap and set the Power Cap for your system.
book.book Page 75 Monday, March 9, 2009 2:15 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a system power returns a warning or failure value. • Configure Platform Event Alert destinations for IPv6 addresses. • View current SNMP trap alert thresholds and set the alert threshold levels for system power watts.
book.book Page 76 Monday, March 9, 2009 2:15 PM Selecting Remote Access tab allows you to manage the BMC/iDRAC features such as, general information on the BMC/iDRAC. You can also manage the configuration of the BMC/iDRAC on a local area network (LAN), serial port for the BMC/iDRAC, terminal mode settings for the serial port, BMC/iDRAC on a serial over LAN connection, and BMC/iDRAC users.
book.book Page 77 Monday, March 9, 2009 2:15 PM Under the Additional Configuration tab you will be able to either enable or disable IPv4/IPv6 properties. NOTE: Enabling/disabling IPv4/IPv6 is possible only in a dual stack environment (where both the IPv4 and IPv6 stacks are loaded). Users Subtab: Users Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users.
book.book Page 78 Monday, March 9, 2009 2:15 PM Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold. NOTE: Some temperature probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.
book.book Page 79 Monday, March 9, 2009 2:15 PM Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a system voltage sensor returns a warning or failure value. • View current SNMP trap alert thresholds and set the alert threshold levels for voltage sensors.
book.book Page 80 Monday, March 9, 2009 2:15 PM When the Storage Management Service is installed, click the Storage object to view the status and settings for various attached array storage devices, system disks, and so on. In the case of Storage Management Service, the Storage object action window has the following tab, depending on the user's group privileges: Properties.
book.book Page 81 Monday, March 9, 2009 2:15 PM Web Server Subtabs: Properties | X.509 Certificate Under the Web Server tab, you can: • Set DSM SA Connection Service preferences. See "Dell Systems Management Server Administration Connection Service and Security Setup" for instructions on configuring your server preferences. • Configure the SMTP server address and Bind IP address in the IPv6 addressing mode. • Perform X.509 certificate management by generating a new X.
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book.book Page 83 Monday, March 9, 2009 2:15 PM Working With Remote Access Controller NOTE: Baseboard Management Controller (BMC) is supported on Dell™ PowerEdge™ x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems. Overview This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.
book.book Page 84 Monday, March 9, 2009 2:15 PM You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser. When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing.
book.book Page 85 Monday, March 9, 2009 2:15 PM • Configure the remote access device on a serial over LAN connection • Configure the remote access device on a serial port connection • Configure Additional remote access device properties • Configure users on the remote access device • Set platform event filter alerts You can view BMC/iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system.
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book.book Page 87 Monday, March 9, 2009 2:15 PM 3 Click LAN. The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic will not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards. 4 Configure the following NIC configuration details: • Enable NIC (This option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.
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book.book Page 89 Monday, March 9, 2009 2:15 PM Configuring the Remote Access Device to use a Serial Port Connection You can configure the BMC for communication over a serial port connection. To do this: 1 Click the Modular Enclosure→ System/Server Module→ Main System Chassis/Main System→ Remote Access object. 2 Click the Configuration tab. 3 Click Serial Port. The Serial Port Configuration window appears.
book.book Page 90 Monday, March 9, 2009 2:15 PM • New Line Sequence • Input New Line Sequence 8 Click Apply Changes. 9 Click Back To Serial Port Configuration Window to go to back to the Serial Port Configuration window. Configuring the Remote Access Device to use a Serial Over LAN Connection You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this: 1 Click the Modular Enclosure→ System/Server Module→ Main System Chassis/Main System→ Remote Access object.
book.book Page 91 Monday, March 9, 2009 2:15 PM Additional Configuration for iDRAC You can configure the IPv4 and IPv6 properties using the Additional Configuration tab. To do this: 1 Click the Modular Enclosure→ System/Server Module→ Main System Chassis/Main System→ Remote Access object. 2 Click the Configuration tab. 3 Click Addtional Configuration. 4 Configure the IPv4 and IPv6 properties as Enabled or Disabled. 5 Click Apply Changes.
book.book Page 92 Monday, March 9, 2009 2:15 PM 5 Specify the following user privileges: • Select the maximum LAN user privilege level limit. • Select the maximum serial port user privilege granted. • On Dell PowerEdge x9xx systems, select Enable Serial Over LAN to enable Serial Over LAN. 6 Specify the following iDRAC user privileges. 7 Click Apply Changes to save changes. 8 Click Back to Remote Access User Window to go back to the Remote Access Users window.
book.book Page 93 Monday, March 9, 2009 2:15 PM NOTE: System Power Probe Warning and System Power Probe Failure are not supported on Dell systems without PMBus support although Server Administrator allows you to configure them. NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning, PS/VRM/D2D Failure, and Power Supply Absent Platform Event Filters are not supported even though Server Administrator allows you to configure these Event Filters.
book.book Page 94 Monday, March 9, 2009 2:15 PM Setting Platform Event Alert Destinations You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address. A platform event alert will be sent to each destination IP address that you configure. 1 Click Configure Destinations in the Platform Event Filters window.
book.book Page 95 Monday, March 9, 2009 2:15 PM Server Administrator Logs Overview Server Administrator allows you view and manage hardware, alert, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.
book.book Page 96 Monday, March 9, 2009 2:15 PM • Click Clear Log to erase all events from the log. • Click Save As to save the log content in a .zip file. • Click Refresh to reload the log content in the action window data area. See "Task Buttons" for additional information about using the task buttons.
book.book Page 97 Monday, March 9, 2009 2:15 PM Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage will change from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
book.book Page 98 Monday, March 9, 2009 2:15 PM Command Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection is not well formed), click Clear Log and then redisplay the log information. Use the Command log to monitor all of the commands issued by Server Administrator users.
book.book Page 99 Monday, March 9, 2009 2:15 PM Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set Alert Actions for an event, you can specify the action to Display an alert on the server. To perform this action, Server Administrator writes a message to /dev/console. If the Server Administrator system is running an X Window System, you will not see that message by default.
book.book Page 100 Monday, March 9, 2009 2:15 PM • Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages. • If you want to execute multiple applications (or commands) for an alert, create a script to do that and put the full path to the script in the Absolute path to the application box. Example 1: ps -ef >/tmp/psout.txt 2>&1 The command in Example 1 executes the application ps, redirects stdout to the file /tmp/psout.
book.book Page 101 Monday, March 9, 2009 2:15 PM Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user input) in the Absolute path to the application field. The interactive application may not work as expected on some operating systems. NOTE: The full path to both the cmd.exe file and your script file should be specified.
book.book Page 102 Monday, March 9, 2009 2:15 PM Table 8-1. PEF Alert Events (continued) Event Description Power Supply/VRM/D2D The power supply, voltage regulator module, or DC to DC Failure converter has failed. Hardware log is full or emptied Either an empty or a full hardware log requires administrator attention. Automatic System Recovery The system is hung or is not responding and is taking an action configured by Automatic System Recovery.
book.book Page 103 Monday, March 9, 2009 2:15 PM Troubleshooting Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall: 1 Find out the version of Server Administrator that was previously installed. 2 Download the installation package for that version from the Dell™ Support website at support.dell.com. 3 Locate SysMgmt.
book.book Page 104 Monday, March 9, 2009 2:15 PM OpenManage Server Administrator Services This table lists the services used by OMSA to provide systems management information and the impact of these services failing. Service Name Description Windows: DSM Provides SA remote/local access to Connection OMSA from Service any system with Linux: a supported dsm_om_conns Web browser vc and network connection.
book.book Page 105 Monday, March 9, 2009 2:15 PM Service Name Description Impact of failure Recovery Mechanism Severity Instrumentation Services Windows: DSM Monitors the SA Data system, Manager provides rapid access to Linux: dsm_sa_datam detailed fault and gr32d performance (hosted under information dataeng service) and allows remote administration of monitored systems, including shutdown, startup, and security.
book.book Page 106 Monday, March 9, 2009 2:15 PM Service Name Description Impact of failure Recovery Mechanism Severity Storage Management Service Windows: mr2kserv 106 The Storage Management Service provides storage management information and advanced features for configuring a local or remote storage attached to a system. Troubleshooting User will not be able Restart Service Critical to perform storage functions for all supported RAID & non-RAID controllers.
book.book Page 107 Monday, March 9, 2009 2:15 PM Frequently Asked Questions This section lists the frequently asked questions about OpenManage™ Server Administrator: NOTE: These questions are not specific to this release of Server Administrator. 1 What is the minimum permission level a user would need to install OMSA? You will need to have a minimum permission level of Administrator to install OMSA. Power Users and Users do not have permissions to install OMSA.
book.book Page 108 Monday, March 9, 2009 2:15 PM Note that changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports. 6 Can I install OMSA on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux? Ans: No, Server Administrator does not support any of these Operating Systems.
book.book Page 109 Monday, March 9, 2009 2:15 PM For many other devices such as network printers, the standard is still SNMP to communicate with (primarily discover) the device. Devices such as EMC storage have proprietary protocols. Some information about this environment can be gathered from looking at the ports used tables in the OpenManage documentation. 9 Are there any plans for SNMP v3 support? No, there are no plans for SNMP v3 support in this release.
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book.book Page 111 Monday, March 9, 2009 2:15 PM Glossary The following list defines or identifies technical terms, abbreviations, and acronyms used in your system documents. authentication The Server Administrator remote access controller has two methods of authenticating user access: RAC authentication and local operating system authentication. RAC authentication is always enabled. Administrators can set up specific user accounts and passwords that allow access to the RAC.
book.book Page 112 Monday, March 9, 2009 2:15 PM CHAP Acronym for Challenge-Handshake Authentication Protocol, an authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later. CIM Acronym for Common Information Model, which is a model for describing management information from the DMTF. CIM is implementation independent, allowing different management applications to collect the required data from a variety of sources.
book.book Page 113 Monday, March 9, 2009 2:15 PM DMTF Abbreviation for Distributed Management Task Force, a consortium of companies representing hardware and software providers that develops and maintains standards for systems management of IT environments in enterprises and the Internet. DRAC 4 Acronym for Dell™ Remote Access Controller 4. DRAC 5 Acronym for Dell Remote Access Controller 5. DRAM Acronym for dynamic random-access memory. A system's RAM is usually made up entirely of DRAM chips.
book.book Page 114 Monday, March 9, 2009 2:15 PM ERA/MC Abbreviation for embedded remote access modular computer. See modular system. ERA/O Abbreviation for embedded remote access option. ESM Abbreviation for embedded systems management. Fibre Channel A data transfer interface technology that allows for high-speed I/O and networking functionality in a single connectivity technology.
book.book Page 115 Monday, March 9, 2009 2:15 PM HPFS Abbreviation for the High Performance File System option in the Windows NT operating systems. HTTP Abbreviation for Hypertext Transfer Protocol. HTTP is the client-server TCP/IP protocol used on the World Wide Web for the exchange of HTML documents. HTTPS Abbreviation for HyperText Transmission Protocol, Secure. HTTPS is a variant of HTTP used by Web browsers for handling secure transactions.
book.book Page 116 Monday, March 9, 2009 2:15 PM IPMI Abbreviation for Intelligent Platform Management Interface, which is an industry standard for management of peripherals used in enterprise computers based on Intel architecture. The key characteristic of IPMI is that inventory, monitoring, logging, and recovery control functions are available independent of the main processors, BIOS, and operating system. IPv6 Internet Protocol version 6. IRQ Abbreviation for interrupt request.
book.book Page 117 Monday, March 9, 2009 2:15 PM LRA Abbreviation for local response agent. managed system A managed system is any system that is monitored and managed using Server Administrator. Systems running Server Administrator can be managed locally or remotely through a supported Web browser. See remote management system. memory module A small circuit board containing DRAM chips that connects to the system board. MIB Acronym for management information base.
book.book Page 118 Monday, March 9, 2009 2:15 PM NTFS Abbreviation for the Windows NT File System option in the Windows NT operating system. NTFS is an advanced file system designed for use specifically within the Windows NT operating system. It supports file system recovery, extremely large storage media, and long file names. It also supports object-oriented applications by treating all files as objects with user-defined and system-defined attributes. See also FAT and FAT32.
book.book Page 119 Monday, March 9, 2009 2:15 PM PKCS #7 Abbreviation for Public Key Cryptography Standard #7. PKCS #7 is an RSA Data Security, Inc., standard for encapsulating signed data such as a certificate chain. PMBus Power Management Bus power supply An electrical system that converts AC current from the wall outlet into the DC currents required by the system circuitry. The power supply in a personal computer typically generates multiple voltages. ppm Abbreviation for pages per minute.
book.book Page 120 Monday, March 9, 2009 2:15 PM ROM Acronym for read-only memory. Your system contains some programs essential to its operation in ROM code. Unlike RAM, a ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system's boot routine and the POST. RPM Abbreviation for Red Hat® Package Manager. SAS Acronym for Secure Authentication Services or Serial-attached SCSI.
book.book Page 121 Monday, March 9, 2009 2:15 PM server module A modular system component that functions as an individual system. To function as a system, a server module is inserted into a chassis which includes power supplies, fans, a system management module, and at least one network switch module. The power supplies, fans, system management module, and network switch module are shared resources of the server modules in the chassis. See modular system.
book.book Page 122 Monday, March 9, 2009 2:15 PM switch On a system board, switches control various circuits or functions in your computer system. These switches are known as DIP switches; they are normally packaged in groups of two or more switches in a plastic case. Two common DIP switches are used on system boards: slide switches and rocker switches. The names of the switches are based on how the settings (on and off) of the switches are changed.
book.book Page 123 Monday, March 9, 2009 2:15 PM TFTP Abbreviation for Trivial File Transfer Protocol. TFTP is a version of the TCP/IP FTP protocol that has no directory or password capability. threshold values Systems are normally equipped with various sensors that monitor temperature, voltage, current, and fan speed. The sensor's threshold values specify the ranges (min and max values) for determining whether the sensor is operating under normal, noncritical, critical or fatal conditions.
book.book Page 124 Monday, March 9, 2009 2:15 PM utility A program used to manage system resources—memory, disk drives, or printers, for example. utility partition A bootable partition on the hard drive that provides utilities and diagnostics for your hardware and software. When activated, the partition boots and provides an executable environment for the partition's utilities. UUID Abbreviation for Universal Unique Identification. variable A component of a managed object.
book.book Page 125 Monday, March 9, 2009 2:15 PM XMM Abbreviation for extended memory manager, a utility that allows application programs and operating systems to use extended memory in accordance with the XMS. XMS Abbreviation for eXtended Memory Specification. X Window System The graphical user interface used on Linux® based distributions. ZIF Acronym for zero insertion force.
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book.book Page 127 Monday, March 9, 2009 2:15 PM Index A viewing basic details, 85 working with, 83 about server, 9 BMC, manage, 75 AC switch, 67 browser setting, Windows, 44-45 action window, of home page, 48 administer, Server Administrator, 19 C alert, 64-72, 74-75, 78-79 certificate management X.
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