Users Guide

Troubleshooting 161
Linux:
racser
Establishes a
Point to Point
(PPP)
connection to
the RAC card.
The console cannot be
redirected. The
firmware on RAC card
cannot be upgraded
using racadm utility.
However, an upgrade
can be done using
Remote racadm utility
or a floppy disk.
Restart Service Critical
Remote Access Controller Services (RIALTO)
Windows:
Remote Access
Controller 4
(RAC4)
Linux: Racsvc
The RAC ervice
is mainly used
to process
SPCMP serial
messages over
the RAC Virtual
UART, and to
process RAC
events received
from the
firmware
asynchronously.
If the service is not
running then the
events from the
firmware would not be
processed. Users will
not be able to
configure DRAC using
local racadm. The
firmware on RAC card
cannot be upgraded
using local racadm
utility.
However, an upgrade
or configuration can
be done using Remote
racadm utility. Floppy
disk utility can also be
used for firmware
flash.
Restart Service Critical
Table A-1.
Service Name Description Impact of failure Recovery
Mechanism
Severity
book.book Page 161 Monday, July 7, 2008 2:59 PM