Users Guide

Instrumentation Service 101
Firmware/Driver Versions
Click the Firmware/Driver Version object to view information about the
version of the driver and firmware that are currently installed on the
controller. The firmware and driver properties can vary depending on the
model of the controller.
Firmware and driver properties may include:
• Firmware Version
• Minimum Required Firmware Version
• Driver Version
• Minimum Required Driver Version
Storage Component Severity
The status of a component is graded for degrees of severity. Each level of
severity requires you to take different actions in response. For example, you
must take immediate reparative action in response to a Warning or
Critical/Failure status to avoid any data loss.
It may be useful to review the Alert Log for events indicating why a
component has a Warning or Critical status. For additional troubleshooting
information, see the Storage Management online help.
NOTE: The status displayed reflects the status at the time the browser first
displayed the page. If you believe the status has changed and wish to update the
displayed information, click the Refresh button in the upper-right corner of the
action window. Some storage configuration changes can only be detected if you
perform a controller rescan; click the Information/Configuration tab in the required
controller and click Rescan.
Table 6-3 explains the various severity levels and the corresponding
component status.
Table 6-3. Severity Levels and Component Status
Severity
Level
Component Status
Normal/OK. The component is working as expected.
Noncritical/Warning. A probe or other monitoring device has detected a
reading for the component that is above or below the acceptable level. The
component may still be functioning, but it could fail. The component may
also be functioning in an impaired state. Data loss is possible.