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file:///T|/htdocs/SOFTWARE/svradmin/5.4/en/readme/readme_sa.txt[10/23/2012 1:42:59 PM]
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DRAC III ISSUES FOR WINDOWS OPERATING SYSTEMS
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* A dial-up network connection to the remote access controller is
established by the RAC managed system software installer. The RAC
software will not work if this dial-up connection is deleted or if a
proxy is set up in the Internet settings. An InstallPPP utility is
provided with the RAC software to restore the RAC PPP connection.
This utility can also correct Internet connection problems with proxy
server settings, when using the Windows 2003 operating system. You
can run the utility from the Windows command prompt with the argument
"CreateRACConnection" as shown below:
c:\>installPPP CreateRACConnection
* Applications that use InstallShield 3.x to install software may take
longer to install if RAC Services are running. To reduce the software
installation time, stop RAC Services before performing the
installation. Restart RAC Services after the installation is complete.
* Due to functional details that are specific to Windows Dynamic DNS
servers, the RAC internal PPP IP address is broadcast to the Dynamic
DNS service on servers running Windows. The Dynamic DNS service
stores that particular IP address in its DNS look-up table and
associates it with the name of the system that hosts the RAC. This
action causes problems with Active Directory under Windows. The
default value for a RAC's internal PPP IP address is
192.168.234.235, but the address can be changed by the user. This
issue is a known problem, and there is an article and a hot fix
available from Microsoft. The Knowledge Base article number is
Q292822. Downloading the hot fix and implementing the steps in the
article will solve the problem.
* If you have used the "Systems Management Consoles" CD version 3.1,
or earlier, to install RAC management station software on any system
running a Windows operating system, you must remove any previous
versions of the RAC management station software before installing a
later version of the RAC management station software.
To remove the RAC management station software on Windows, perform
the following steps:
1. Insert the "Dell Systems Management Tools and Documentation" DVD
into the DVD drive.
2. When the installation application starts, click "Exit".
3. Open a command shell window:
a. Click the "Start" button, and then click "Run".
b. In the "Run" dialog box, type the following command and then