Users Guide

Troubleshooting 119
Understanding Service Names
The service executable and display names of the following services have changed:
Fixing a Faulty Server Administrator Installation on Supported
Windows Operating Systems
You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator.
To force a reinstall:
1
Find out the version of Server Administrator that was previously installed.
2 Download the installation package for that version from the Dell™ Support website at
support.dell.com.
3 Locate SysMgmt.msi from the srvadmin\windows\SystemsManagement directory.
4 Type the following command at the command prompt to force a reinstall
msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus
5
Select Custom Setup and choose all the features that were originally installed. If you are not sure
which features were installed, select all features and perform the installation.
NOTE: If you installed Server Administrator in a non-default directory, make sure to change it in the Custom
Setup as well.
6 After the application is installed, you can uninstall Server Administrator using Add/Remove Programs.
Table 11-2. Service Names
Purpose Service Name Previous Release Current Release
Web Server
Display Name
Secure Port Server DSM SA Connection Service
Executable Name Omaws[32|64] dsm_om_connsvc[32|64]
dsm_om_connsvc
Scheduling or Notification
Display Name
OM Common Services DSM SA Shared Services
Executable Name Omsad[32|64] dsm_om_shrsvc[32|64]
dsm_om_shrsvc