Users Guide
Table Of Contents
- User’s Guide
- Contents
- Introduction
- What’s New for Version 5.1
- Setup and Administration
- Installing Server Administrator
- Using Server Administrator
- Instrumentation Service
- Remote Access Service
- Overview
- Hardware Prerequisites
- Software Prerequisites
- Adding and Configuring DRAC Users
- Configuring an Existing DRAC User
- Configuring the DRAC Network Properties
- Configuring the DRAC Alert Properties
- Configuring DRAC III Dial-in (PPP) Users and Modem Settings
- Configuring the DRAC Remote Features Properties
- Configuring DRAC Security
- Accessing and Using a Dell Remote Access Controller
- Working With the Baseboard Management Controller (BMC)
- Storage Management Service
- Server Administrator Logs
- Troubleshooting
- Glossary
- Index
Remote Access Service 79
Remote Access Service
Overview
The Server Administrator Remote Access Service provides a complete remote system management
solution for SNMP- and CIM-instrumented systems equipped with a Dell™ Remote Access Card
(DRAC) III, a DRAC III/XT, an Embedded Remote Access (ERA) controller, or an ERA Option
(ERA/O) card. These hardware and software solutions are collectively known as Dell Remote Access
Controllers (DRACs). DRAC 4 and DRAC 5 Remote Access Service also allow a basic management
task to be performed from Dell OpenManage Server Administrator: you can connect to DRAC 4
or DRAC 5 from the Server Administrator graphical user interface depending on the
DRAC card installed.
The DRAC 4 and DRAC 5 are systems management hardware and software solution designed to
provide remote management capabilities, crashed system recovery, and power control functions for
Dell PowerEdge™ systems.
By communicating with the system’s baseboard management controller (BMC), the DRAC 4 and
DRAC 5 can be configured to send you e-mail alerts for warnings or errors related to voltages,
temperatures, and fan speeds. The DRAC 4 and DRAC 5 also log event data and the most recent
crash screen (for systems running the Microsoft
®
Windows
®
operating system only) to help you
diagnose the probable cause of a system crash.
Depending on your system, the DRAC 4 hardware is either a system card (DRAC 4/I) or a short
PCI card (DRAC 4/P). The DRAC 4/I and DRAC 4/P are identical except for the hardware differences.
The DRAC 5 hardware is an embedded system card.
The DRAC 4 and DRAC 5 have their own microprocessor and memory, and are powered by the
system in which they are installed. The DRAC 4 and DRAC 5 may be preinstalled on your system, or
available separately in a kit.
NOTE: The information contained in this section pertains to the previous generation of DRACs. See the
Dell Remote Access Controller 4 User’s Guide for more information on using DRAC 4 or Dell Remote Access
Controller 5 User’s Guide for more information on using DRAC 5.
The Remote Access Service provides remote access to an inoperable system, allowing you to get the
system up and running as quickly as possible. The Remote Access Service also provides alert
notification when a system is down and allows you to remotely restart a system. Additionally, the
Remote Access Service logs the probable cause of system crashes and saves the most recent
crash screen.