Users Guide

ManualsBrandsDell ManualsActive System ManagerOpenManage Server Administrator Version 10.1.0.0

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Table Of Contents

Dell EMC Server Administrator Storage Management 10.1.0.0
Contents
Overview
- What is new in this release
- OMSA Customer Survey
- Before Installing Storage Management
Getting Started
- Launching Storage Management
  - On Systems Running Microsoft Windows
  - On A System Running Linux And Any Remote System
- User Privileges
- Using The Graphical User Interface
- Using The Storage Management Command-Line Interface
- Displaying The Online Help
- Common Storage Tasks
Understanding RAID concepts
- RAID
- Organizing Data Storage For Availability And Performance
- Choosing RAID Levels And Concatenation
- Comparing RAID Level And Concatenation Performance
- No-RAID
Quick Access To Storage Status And Tasks
- Storage Health
- Hot Spare Protection Policy
- Storage Component Severity
- Storage Properties And Current Activity
- Alerts Or Events
- Monitoring Disk Reliability On RAID Controllers
- Using Alarms To Detect Failures
- Using Enclosure Temperature Probes
- Time Delay In Displaying Configuration Changes
PCI Express Solid-State Device Support
- PCIe SSD
- PCIe SSD Features
- PCIe SSD Subsystem Properties
- PCIe Extender Cards
- Physical Device Properties
- Physical Device Tasks
- PCIe SSD In Slot Card Tasks
  - To Locate Cryptographic Erase In Storage Management For A PCIe SSD In Slot Card
- PCIe SSD In Slot Card Properties
- Exporting The Log For A PCIe SSD In Slot Card
  - To Locate Export Log In Storage Management For NVMe PCIe SSDs
- Performing A Cryptographic Erase On An NVMe PCIe SSD In Slot Card
  - To Locate Cryptographic Erase In Storage Management For A PCIe SSD In Slot Card
- PCIe SSD Subsystem Health
  - Backplanes
  - Backplane Firmware Version
Storage Information And Global Tasks
- Storage Properties
- Global Tasks
  - Setting the Remaining Rated Write Endurance Threshold
  - Setting the Available Spare Threshold
- Storage Controller Properties
  - Storage Components
Controllers
- Controller
- RAID Controller Technology - SATA And SAS
  - SAS RAID Controllers
- RAID Controller Features
- Controller — Supported RAID Levels
- Controller — Supported Stripe Sizes
- RAID Controller Read, Write, and Disk Cache Policy
- Background Initialization On PERC Controllers
- Non-RAID Controller Description
  - Non-RAID SAS Controllers
- Firmware Or Driver Versions
  - Firmware Or Driver Properties
- Controller Health
  - Controller Components
- Controllers Properties And Tasks
- Controller Tasks
- System Configuration Lock Down Mode
- Viewing Available Reports
Support for PERC 9, PERC 10, and PERC 11 hardware controllers
- Support For RAID Level 10 Virtual Disk Creation On PERC Hardware Controllers
  - RAID Level 10 Virtual Disk Creation With Uneven Span
- Support For Advanced Format 4KB Sector Hard-Disk Drives
  - Hot Spare Considerations — 4KBSector Hard-Disk Drives
  - Reconfiguration Considerations — 4KB Sector Hard-Disk Drives
Support for BOSS RAID Controllers
Enclosures And Backplanes
- Backplanes
- Enclosures
- Enclosure Management
- Identifying An Open Connector On The Enclosure
- Enclosure Components
Connectors
- Channel Redundancy
- Creating A Channel-Redundant Virtual Disk
- Connector Health
  - Controller Information
  - Connector Components
- Connector Properties And Tasks
- Logical Connector Properties And Tasks
Tape Drive
- Tape Drive Properties
RAID Controller Batteries
- Battery Properties And Tasks
- Battery Tasks
- Battery — Available Tasks
- Starting A Learn Cycle
- Battery Transparent Learn Cycle
- Initiating The Battery Delay Learn Cycle
- Delay The Battery Learn Cycle
- To Locate Delay Learn Cycle In Storage Management
Physical Disks Or Physical Devices
- Guidelines To Replace A Physical Disk Or Physical Device
- Adding A New Disk To The System
  - For SAS Controllers
- Replacing A Physical Disk Receiving SMART Alerts
  - Disk Is Part Of A Redundant Virtual Disk
  - Disk Is Not Part Of A Redundant Virtual Disk
- Other Disk Procedures
- Physical Disk Or Physical Device Properties
- Physical Disk Or Physical Device Tasks
- Physical Disk Tasks
Virtual Disks
- Considerations Before Creating Virtual Disks
  - Virtual disk considerations for controllers
  - Virtual Disk Considerations For PERC S100, S110, S130, And S300 Controllers
  - Virtual Disk Considerations On Systems Running Linux
  - Number Of Physical Disks Per Virtual Disk
  - Number Of Virtual Disks Per Controller
  - Calculation For Maximum Virtual Disk Size
    - SATA RAID Controllers
    - SAS RAID Controllers
  - Channel-Redundant Virtual Disks
- Creating Virtual Disks
- Reconfiguring Or Migrating Virtual Disks
- Starting and Target RAID Levels for Virtual Disk Reconfiguration And Capacity Expansion
- Maintaining The Integrity Of Redundant Virtual Disks
- Rebuilding Redundant Information
- Managing Virtual Disk Bad Block Management
- Recommendations For Clearing Bad Blocks
- Virtual Disk Properties And Tasks
  - Virtual Disk Properties
  - Virtual Disk Tasks
- Virtual Disk — Available Tasks
  - Reconfiguring A Virtual Disk
  - Format, Initialize, Slow, And Fast Initialize
  - Canceling Background Initialization
  - Restoring Dead Segments
  - Deleting Data On the Virtual Disk
  - Performing A Check Consistency
  - Cancelling A Check Consistency
  - Pausing A Check Consistency
  - Resuming A Check Consistency
  - Blinking And Unblinking A Virtual Disk
  - Renaming A Virtual Disk
  - Canceling A Rebuild
  - Changing The Virtual Disk Policy
  - Replacing A Member Disk
  - Clearing Virtual Disk Bad Blocks
  - Encrypting A Virtual Disk
- Create Virtual Disk Express Wizard
- Create Virtual Disk Express Wizard Step 2
- Create Virtual Disk Advanced Wizard
- Create Virtual Disk Advanced Wizard Step 2
- Create Virtual Disk Advanced Wizard Step 3
- Span Edit
- Virtual Disk Task - Reconfigure Step 1 of 3
  - To Reconfigure A Virtual Disk - Step 1 of 3
    - To locate Reconfigure In Storage Management
- Virtual Disk Task - Reconfigure Step 2 of 3
- To Reconfigure A Virtual Disk Expand Virtual Disk Capacity - Step 2 of 3
- Virtual Disk Task - Reconfigure Step 3 of 3
- Slow And Fast Initialize
  - Considerations For Slow Initialize
- Formatting Or Initializing A Disk
  - To Locate Virtual Disks Task In Storage Management
- Deleting A Virtual Disk
  - To Delete A Virtual Disk
  - To Locate Delete In Storage Management
- Renaming A Virtual Disk
  - To Rename A Virtual Disk
  - To Locate Rename In Storage Management
- Changing The Policy Of A Virtual Disk
  - Changing The Read, Write, Or Disk Cache Policy Of A Virtual Disk
  - To Locate Change Policy In Storage Management
- Split Mirror
  - Splitting A Mirror
  - To Locate Split Mirror In Storage Management
- Unmirror
  - To Unmirror
  - To Locate Unmirror In Storage Management
- Assigning And Unassigning Dedicated Hot Spare
  - Assigning A Dedicated Hot Spare
  - Unassigning A Dedicated Hot Spare
  - To Locate Assign Or Unassign Dedicated Hot Spare In Storage Management
- Virtual Disk Task - Replace Member Disk Step 1 of 2
  - Replacing A Member Disk Step 1 of 2
  - To Locate Replace Member Disk In Storage Management
- Virtual Disk Task - Replace Member Disk Step 2 of 2
Moving Physical And Virtual Disks From One System To Another
- Required Conditions
  - SAS Controllers
  - SAS Controller
- Migrating SAS Virtual Disks To Another System
Protecting Your Virtual Disk With A Hot Spare
- Understanding Hot Spares
- Setting Hot Spare Protection Policy
- Dedicated Hot Spare Considerations
- Considerations For Hot Spares On PERC S100, PERC S300, PERC S130 and later controllers
  - Size Requirements For Global Hot Spares On S100 And S300 Controllers
Troubleshooting
- Common Troubleshooting Procedures
- Virtual Disk Troubleshooting
- Specific Problem Situations And Solutions
- PCIe SSD Troubleshooting
  - Peripheral Component Interconnect Express Solid-State Drive Is Not Visible In The Operating System
  - PCIe SSD Is Not Visible In Disk Management In The Operating System
Frequently Asked Questions
- Why Is A Rebuild Not Working
- How To Avoid Removing The Wrong Disk
- How Can I Safely Remove Or Replace A Physical Disk
- How Do I Recover From Removing The Wrong Physical Disk
- How Do I Identify The Firmware Version That Is Installed
- Which Controllers Do I Have
- How Do I Turn Off An Alarm
- Which RAID Level Is Best For Me
Supported Features
- Supported Features On PERC Hardware Controllers
- Supported Features On PERC H200 Controllers
- Supported Features On The PERC Software RAID Controllers
- Supported Features On The Non-RAID Controllers
- Enclosure And Backplane Features
- Enclosure And Backplane Tasks
- Maximum Supported Configuration For SAS Controllers
Determining The Health Status For Storage Components
- Health Status Rollup - Battery Is Charging Or Dead
- Health Status Rollup - Physical Disks In A Virtual Disk Are Failed Or Removed
- Health Status Rollup - Physical Disks In A Virtual Disk Are Unsupported, Partially, Or Permanently Degraded
- Health Status Rollup - All Physical Disks In A Virtual Disk Are In Foreign State
- Health Status Rollup - Some Physical Disks In A Virtual Disk Are In Foreign State
- Health Status Rollup - Virtual Disk Is Degraded, Physical Disks Are Failed Or Rebuilding
- Health Status Rollup - Virtual Disk Is Failed
- Health Status Rollup - Unsupported Firmware Version
- Health Status Rollup - Enclosure Power Supply Failed Or Power Connection Removed
- Health Status Rollup - One Enclosure Fan Is Failed
- Health Status Rollup - One Enclosure EMM Is Failed
- Health Status Rollup - One Enclosure Temperature Probe Is Failed
- Health Status Rollup - Lost Both Power Connections To The Enclosure
- Health Status Rollup - One Or More Physical Disks Are Failed
- Health Status Rollup - Physical Disk Is Rebuilding
Identifying the series of your Dell EMC PowerEdge servers

4. Create a new virtual disk.

5. Restore from backup.

Using The Physical Disk Online Command On Select Controllers

Does my controller support this feature? See Supported Features.

If you do not have a suitable backup available, and if the failed disk is part of a virtual disk on a controller that supports the

Online physical disk task, then you can attempt to retrieve data by selecting Online from the drop-down task menu of the

failed disk.

The online command attempts to force the failed disk back into an online state. If you are able to force the disk into an online

state, you may be able to recover individual files. The amount of data you can recover depends on the extent of disk damage.

File recovery is only possible if a limited portion of the disk is damaged.

However, you may not be able to recover any data using this method. A forced Online does not fix a failed disk. You should not

attempt to write new data to the virtual disk.

After retrieving any viable data from the disk, replace the failed disk as described previously in Replacing A Failed Disk That Is

Part Of A Redundant Virtual Disk or Replacing A Failed Physical Disk That Is Part Of A Non-Redundant Virtual Disk.

Recovering From Removing The Wrong Physical Disk

If the physical disk that you mistakenly removed is part of a redundant virtual disk that also has a hot spare, then the virtual disk

rebuilds automatically either immediately or when a write request is made. After the rebuild has completed, the virtual disk no

longer has a hot spare since data has been rebuilt onto the disk previously assigned as a hot spare. In this case, assign a new hot

spare.

If the physical disk that you removed is part of a redundant virtual disk that does not have a hot spare, then replace the physical

disk and perform a rebuild task.

For information on rebuilding physical disks and assigning hot spares, see Understanding Hot Spares.

You can avoid removing the wrong physical disk by blinking the LED display on the physical disk that you intend to remove. For

information on blinking the LED display, see Blinking And Unblinking A Physical Disk.

Resolving Microsoft Windows Upgrade Problems

If you upgrade the Microsoft Windows operating system on a server, you may find that Storage Management no longer

functions after the upgrade. The installation process installs files and updates registry entries on the server that are specific to

the operating system. Changing the operating system can disable Storage Management.

To avoid this problem, you should uninstall Storage Management before upgrading.

After you have uninstalled Storage Management and completed the upgrade, reinstall Storage Management using the Storage

Management install media.

Virtual Disk Troubleshooting

The following sections describe troubleshooting procedures for virtual disks:

● Replacing A Failed Disk That Is Part Of A Redundant Virtual Disk

● A Rebuild Does Not Work

● A Rebuild Completes With Errors

● Cannot Create A Virtual Disk

● Virtual Disk Errors On Systems Running Linux

● Problems Associated With Using The Same Physical Disks For Both Redundant And Non-Redundant Virtual Disks

A Rebuild Does Not Work

A rebuild does not work in the following situations:

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Troubleshooting