Users Guide

Storage Management Service
The Storage Management Service provides storage management information in an integrated graphical view.
NOTE: For more information about the Storage Management Service, see the Dell EMC Server Administrator Storage
Management User's Guide at dell.com/openmanagemanuals.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard
systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.
Remote Access Controller
The Remote Access Controller provides a complete remote system management solution for systems equipped with the
Baseboard Management Controller (BMC)/Integrated Dell Remote Access Controller (iDRAC) solution. The Remote Access
Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible.
The Remote Access Controller also provides an alert notification when a system is down and allows you to remotely restart the
system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash
screen.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events, and system alerts. You
can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.
Systems management standards availability
Server Administrator supports the following systems management protocols:
● HyperText Transfer Protocol Secure (HTTPS)
● Common Information Model (CIM)
● Simple Network Management Protocol (SNMP)
If your system supports SNMP, install and enable the service on your operating system. If SNMP services are available on your
operating system, the Server Administrator installation program installs the supporting agents for SNMP.
HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system dependent and, sometimes,
operating system-version dependent.
NOTE:
For information on SNMP security concerns, see the Server Administrator release notes file (packaged with the
Server Administrator application) or at dell.com/openmanagemanuals. Apply updates from your operating system's
primary SNMP agents to ensure the SNMP subagents are secure.
Availability on supported operating systems
On supported Microsoft Windows operating systems, Server Administrator supports two systems management standards:
CIM/Windows Management Instrumentation (WMI) and SNMP, while on supported Red Hat Enterprise Linux and SUSE Linux
Enterprise Server operating systems, Server Administrator supports the SNMP systems management standard.
Server Administrator adds considerable security to these systems management standards. All attributes set operations (for
example, changing the value of an asset tag) must be performed with Dell EMC OpenManage Essentials while logged in with the
required privileges.
The following table shows the systems management standards that are available for each supported operating system.
8
Introduction