Users Guide
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Email alerts are sent by OMPE using Simple Mail Transfer Protocol (SMTP). For
more information on SMTP configuration, see SMTP configuration.
Configuring email alerts
1.
From the action menu in the
Alerts
window, click
CREATE.
The Alert widget is displayed.
2.
From the
Alert Type
list, select the type of printer event for which the alert
is to be generated.
3.
Enter the threshold value in the
% Remaining
field.
NOTE: This field is mandatory.
4.
From the
Group Name
list, select the printer group for which the alert is
configured.
5.
From the
Select Users
list, select the registered users to receive the alert by
email. For more information on registering users, see Adding an user
account.
6.
Enter the email address of unregistered users in the
Email Addresses
field.
NOTE: Email addresses must be separated by comma.
7.
Enter an appropriate subject in the
Subject Line
field.
NOTE: OMPE provides a default subject for the each alert type. If the
Subject Line
field is left blank, the default subject is used.
8.
The
Mail Body
field displays the predefined message with variables for the
email.
NOTE: OMPE has predefined email content for each type of alert.
The
variables in the email content are converted to actual values when the email is
sent.
9.
To add any notes to the email, enter the notes in the
Append Note to
Email
field.
10.
To use the trouble ticket option, select
Enable Trouble Ticket Option
.
For configuring trouble tickets, see Using trouble ticket option
.
11.
Click
Save
.
Email address Email address to which the alert is sent.
Unregistered users can be added to receive
alerts using this field.
Field Description