Users Guide

Alerts | 61
10
Alerts
The Alerts feature enables administrators to configure and manage email alerts
based on printer parameter values. This helps you to be informed about key
printer centric events without connecting to OMPE.
Alerts are configured for a printer group. OMPE can send email alerts to both
registered and unregistered users. You can configure alerts in OMPE for the
following printer events:
• Low consumable levels for Toner, Fuser, Roller or Drum
• SNMP traps by the printer
• Warranty expiry
• Policy audit violations
• Printer is offline
The Alerts feature can also be used to create trouble tickets in supported
applications like KACE, BMC REMEDY and SERVICE NOW.
To open the Alerts window:
1. Launch the Dell OpenManage
TM
Printer Essentials.
2. In the navigation pane, click Device Management Alerts .
The Alerts window displays a list of configured alerts and its details. The fields in
the alerts list are:
Field Description
Alert Type Type of the printer event for which alert is
configured.
Threshold
(% / Hrs/ Days)
Value of the parameter at which alert is sent.
(% for printer consumables,
hrs for printer offline event,
days for warranty expiry)
Group Name Printer group for which the alert is config-
ured.
Registered Users Registered users in OMPE database who will
receive the alert email.