Users Guide

Why can’t I access the Power Center management console from a Web browser, even
though the Power Center server is running normally?................................................................... 129
Why was I automatically logged out of Power Center?..................................................................129
Why did my connection to Dell iDRAC6 devices (Dell PowerEdge Servers) fail, when the
network connection status is Connected?......................................................................................130
Why can’t Power Center receive events sent from devices?..........................................................130
Why are previously-existing power policies (including EPR) still effective on devices when
Power Center is corrupted or has been uninstalled?...................................................................... 130
Why do I see the PostgreSQL error log "FATAL: terminating connection due to administrator
command" in the Windows event log?.............................................................................................131
Why I can’t open power center login page when I access it through Firefox 31?..........................131
Why I encounter an error, “An internal error occurred. Contact Dell support for help:
subordinate error code: 0x8f0c1301”, the Home page when OpenManage Power Center
server is installed on SUSE Linux Enterprise Server 11 SP2?............................................................ 132
Why do I encounter a network exception while adding a LDAP user?...........................................132
Why do I encounter a network exception while adding a chassis to a group?..............................132
In the compare report, why is the average power value of a device different when the
service is stopped for a few hours?.................................................................................................. 132
Why is the “policy return to normal” event not displayed when the only device in the Chassis
Management Controller (CMC) is deleted?..................................................................................... 133
After discovering the devices, incorrect device information is displayed? Why is this
happening?........................................................................................................................................ 133
I am not able to view the power headroom graph on the home screen. How do I
troubleshoot?.................................................................................................................................... 133
A Upgrade failure recovery on Microsoft Windows operating system......135
Check OMPC statusRecover OMPCCheck OMPC database service statusRollback to
previous OMPC versionCheck OMPC database upgrade statusUpdate OMPC to next
versionRecover OMPC to old version.............................................................................................. 135
B Upgrade failure recovery on Linux operating system............................... 139
Check OMPC statusRecover OMPCCheck OMPC database daemon statusRollback to
previous OMPC versionCompleting OMPC upgrade...................................................................... 139
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