Dell OpenManage Plug-in Version 2.
Revisions Date Description March 2014 Initial release June 2014 Version 2.0 with updated support for OEM 12c R4 version and several fixes to version 1.0 © 2014 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden.
Table of contents 1 About Dell OpenManage Plug- in for Oracle Enterprise Manager .................................................................................... 5 1.1 Key features ...................................................................................................................................................................... 5 1.2 Support matrix .......................................................................................................................................
8 4 7.3 Target is not available................................................................................................................................................... 24 7.4 Automatic association between database and server is not working ................................................................. 24 7.5 A device with a name that duplicates a name of another device is not discovered ......................................... 24 Frequently Asked Questions ............................
1 About Dell OpenManage Plug- in for Oracle Enterprise Manager 1.1 Key features Dell OpenManage Plug- in for Oracle Enterprise Manager provides a proactive approach to data center management that delivers features for monitoring Dell server, storage, and networking infrastructures in an environment managed by Oracle Enterprise Manager (OEM). The Dell OpenManage plug- in protects your existing investment in the OEM console and helps in ease of integration and monitoring of Dell devices.
• • Device specific one-to-one console launch from OEM console – OpenManage Plug- in for OEM enables the DBAs/IT administrators to perform further troubleshooting after the issue has been identified. The OpenManage plug- in allows the administrator to take corrective action through link and launch of device- specific element management tools. It also helps to perform configuration, update, and management of Dell devices.
2 What is new in Dell OpenManage Plug- in Version 2.0 for Oracle Enterprise Manager Dell OpenManage Plug- in Version 2.0 for Oracle Enterprise Manager 12c newly supports OEM 12c R4 (12.1.0.4.0) version and also includes several fixes for the previous version of the plug- in (version 1.0).
3 Getting started with Dell OpenManage Plug- in for Oracle Enterprise Manager 3.1 Configuring OpenManage Plug- in for Oracle Enterprise Manager Dell OpenManage Plug- in for OEM follows the standard installation steps for an Oracle Enterprise Manager plug- in. For step- by- step instructions, see the Dell OpenManage Plug- in Version 2.0 for Oracle Enterprise Manager 12c Installation Guide at dell.com/openmanagemanuals. 3.1.
3.1.2 Configuring plug- in collection intervals Oracle Enterprise Manager enables you to set the intervals at which the plug- in collects data for specific metrics. As certain metrics need to be updated more or less frequently, the interval can be adjusted accordingly. This can be useful for fine- tuning plug- in performance to your needs. Note: The metric collection interval of some of the metrics may not be configurable. To configure the plug- in collection intervals: 1. 2.
To manually associate two Dell OpenManage Essentials sub- targets using Oracle Enterprise Manager: 1. 2. 3. Log in to an Oracle Enterprise Manager Cloud Control web console with administrative privileges. From the web console, navigate to Setup → Add Target → Generic System. Fill out the necessary information under the Create Generic System form. By default, it is required to provide the following: Name, Time-Zone, and Members.
4 Using OpenManage Plug- in for Oracle Enterprise Manager 4.1 Discovering and promoting devices After completing the initial setup process of the plug- in, all devices from the monitored Dell OpenManage Essentials environment at that time will have been discovered, and based on your preference, promoted. If additional devices are added to the environment, you will need to take additional action to collect data from these devices.
4.3 Managing devices Navigate to the OpenManage Plug- in for OEM 12c to view the devices from which data is collected by the plug- in. To navigate to the OpenManage Plug- in for OEM 12c: 1. 2. 3. Log in to an Oracle Enterprise Manager Cloud Control web console with administrative privileges. From the web console, navigate to Targets → All Targets. Click the instance name that was used during configuration from the table of targets listed.
4.3.1 Launching consoles Dell OpenManage Plug- in for OEM utilizes two different types of consoles to link between the plug- in and Dell devices and software. OpenManage Plug- in for OEM enables launching a console using either the Data Sources or View in OpenManage Essentials link. 4.3.2 Data sources OpenManage Plug- in for OEM provides linking to essential Dell hardware consoles related to the device.
4.3.4 View in OpenManage Essentials In addition to data source linking, Dell OpenManage Plug- in for OEM also provides linking to Dell OpenManage Essentials. This linking is contextual to your current position in the tree hierarchy of the plug- in. When viewing a specific device from the OpenManage Plug- in Home target, the device page will contain a banner across the top of the page. Located here, is a link labeled View in OpenManage Essentials.
Dell OpenManage Essentials CMC Metric Response Category Performance Collected (min.) 5 Read from cache (min.) - Dell OpenManage Essentials group hierarchy Configuration - 120 Device Performance - 5 Device details Performance - 60* Software agent Performance - 60* * Metric collected via “Is Target Separator” Dell OpenManage Essentials Server Metric Response Category Performance Collected (min.) 5 Read from cache (min.
Dell OpenManage Essentials Switch 16 Metric Response Category Performance Collected (min.) 5 Read from cache (min.) - Dell OpenManage Essentials group hierarchy Configuration - 120 Device Performance - 5 Device details Performance - 60* Software agent Performance - Dell OpenManage Plug- in Version 2.
5 Best practices The following are the best practices recommended for implementing and using Dell OpenManage Plug- in for Oracle Enterprise Manager: 5.1 Dell PowerEdge servers To monitor Dell PowerEdge 12th generation (12G) servers, it is recommended to use agent- free, out- ofband method, using Integrated Dell Remote Access Controller 7 (iDRAC7).
5.4 OMA considerations for plug- in deployment Careful consideration of Oracle Management Agent (OMA) distribution should be used when designing and preparing the Oracle Enterprise Manager environment for the OpenManage plug- in. While it is possible for the plug- in to utilize the OMA that is local to an Oracle Management Server (OMS), it is a best practice to always use an OMA that is installed on a separate system.
To promote a device target: 1. 2. Log in to an Oracle Enterprise Manager Cloud Control web console with administrative privileges. From the Enterprise Manager web console, navigate to Setup → Add Target → Auto Discovery Results. 3. Click the Non-Host Targets tab. 4. In the list that is displayed, select all newly discovered device targets that you want to promote and click Promote. 5. On the following page all properties will be pre- filled and will not need modification. Click Promote.
6 Use case scenarios As a database/system administrator, I would like to have a plug-in for the OEM console to perform monitoring, association, and console launch for a set of Dell devices Dell OpenManage Plug- in for OEM monitors, associates, and provides console launch for the following Dell devices: • • Dell PowerEdge servers (9G to 12G) Dell chassis o PowerEdge M1000e o PowerEdge VRTX Dell storage arrays o Compellent o PowerVault o EqualLogic Dell network switches o Force10 o PowerConnect • • Notes
As a database/system administrator, I want to classify my Dell hardware nodes based on the database grouping and application grouping within OEM. This allows the administrator to see what is used to host-specific workload defined in OEM. This is specifically relevant from a Database Administrator (DBA) perspective to view database storage usage in storage systems. This is not a workload or application viewer.
7 Troubleshooting When working with Dell OpenManage Plug- in for OEM, you may encounter configuration or behavior issues. This section provides information required to troubleshoot the common issues. 7.1 Plug- in Log location and description OpenManage Plug- in for OEM log files can be found on the local system of the Oracle Management Agent (OMA). Depending on the installation location of the OMA, the logs will be located: [OMA_HOME]/plugins/dell.em.ome.agent.plugin_12.1.0.2.
Figure 5 7.2 Viewing trace logs from OEM Missing device data When viewing the OpenManage Essentials Home target, navigating through the tree view shows some devices without data. To enable data collection for the device sub- targets of the OpenManage Essentials Home target, each device sub- target must be promoted within the OEM Cloud Control. To resolve this issue: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Log in to an Oracle Enterprise Manager Cloud Control web console with administrative privileges.
7.3 Target is not available There are several possible reasons for a Dell OpenManage plug- in target to have a down status. Most often the reason for the OpenManage plug- in for OEM target to have a down status is due to an error during configuration. When configuring the plug- in, ensure that you have verified all credentials that are used to connect to the Dell OpenManage Essentials system. If any of these credentials are incorrect, the plug- in target will go into a down status until rectified. 7.
8 Frequently Asked Questions Question: Can you please brief us on licensing of Dell OpenManage Plug- in for OEM? Answer: You can install and use the OpenManage plug- in for free. There is no cost associated with the plug- in or for OpenManage Essentials, which is a mandatory software for the plug- in to work. Question: What are the languages supported by the plug- in? Answer: The plug- in is localized to French, German, Spanish, Japanese, and Simplified Chinese.
Question: How is this plug- in different from the Dell Force10 plug- in? Answer: The Dell OpenManage plug- in for OEM is used in a data center to perform end- to- end monitoring of all Dell hardware – PowerEdge servers, M1000e/VRTX chassis, EqualLogic/PowerVault/Compellent storage and Force10/PowerConnect network switches. In contrast, the Dell Force10 plug- in is used to monitor the health of only Dell Force10 switches in the data center.