Users Guide

Knowledge Base (KB) information for the

generated alerts

You can get more information about the SNMP alerts generated by the discovered Dell devices from the

KB messages for that device in the Nagios XI console.

The following section provides steps to view KB information.

Viewing KB information

You can get more information about the SNMP alerts generated by the discovered Dell devices from the

KB messages for that device in the Nagios XI console.

To view the KB messages for an SNMP alert generated by a discovered Dell device, perform the following

steps:

1. Log in to Nagios XI.

2. In the left pane, click Service Detail under Details.

3. Navigate to the respective device trap or alert under Service, right-click More Information hyperlink

under Status Information and then select Open in new tab. The KB messages for the respective

device is displayed in a new tab.

4. In the KB messages page, search for the respective event ID or the KB message as displayed in the

Nagios XI console to view further details about this alert.

For Example: To view the KB messages for Chassis traps:

1. Scroll down to Dell Chassis Traps under Service, right-click More Information hyperlink under

Status Information and then select Open in new tab.

2. Search for the respective event ID or KB message as generated by the Dell Chassis Traps such as

LIC212 to view further details about this Dell chassis alert.

If you are not able to find the KB messages for any of the generated alerts by this process, go to

“Dell.com/support/article/us/en/19” and search for the KB messages using the event ID or KB message as

generated by the Dell device.