Users Guide
9
Warranty information for Dell devices
With this feature, you can access the warranty information for the discovered Dell devices. This feature
allows you to monitor the Dell device’s warranty details in the Nagios XI console. An active Internet
connection is required to retrieve the warranty information. If you do not have direct internet access and
are using proxy settings to access the internet, ensure that you resolve the host name api.dell.com in
the
etc/hosts file.
Warranty information attributes
The warranty information for the respective Dell devices is displayed in the Nagios XI console. The Dell
devices are polled for their warranty information at regular intervals. The default schedule for warranty
polls on the discovered devices is once every 24 hours.
Once a discovered device is polled for its warranty information, the following warranty attributes are
displayed in the Nagios XI console:
• ServiceTag – Service tag for the discovered device.
• Service Level Details – Description of the type of warranty.
• Item number – Dell item number for this type of warranty.
• Device Type – Type of warranty.
• Ship Date(UTC) – Date the asset was shipped.
• Start Date(UTC) – Date when the warranty begins.
• End Date(UTC) – Date when the warranty ends.
• Days Remaining – Number of days left for the warranty to expire.
The warranty information status is determined based on the warranty parameter definitions and has the
following severities:
• Normal - Indicates that warranty is due to expire in more than <Warning> days. The default value is 30
days.
• Warning - Indicates that warranty is due to expire from <Warning> days before <Critical> days.
The default values for <Warranty> and <Critical> are 30 days and 10 days respectively.
• Critical - Indicates that warranty is due to expire within <Critical> days. The default value is 10 days.
• Unknown - Indicates that warranty information cannot be retrieved.
WarrantyURL - The warranty URL address.
If the warranty for a Dell device has expired or the Days Remaining is equal to zero, then the severity
for that device is
Critical.
Viewing warranty information
Before you can view the warranty information for the discovered Dell devices, ensure the following:
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