Dell OpenManage Plug-in Version 1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction .......................................................................................................... 5 2 Key features........................................................................................................... 6 3 Support matrix.......................................................................................................8 Supported firmware versions for Dell devices.....................................................................................
9 Warranty information for Dell devices........................................................... 37 Warranty information attributes..........................................................................................................37 Viewing warranty information............................................................................................................ 37 10 Knowledge Base (KB) information for the generated alerts.....................39 Viewing KB information........................
Introduction 1 This guide provides information about using the Dell OpenManage Plug-in Version 1.0 for Nagios XI and its various features such as discovering, monitoring, launching consoles, and troubleshooting of the supported Dell devices. The guide also provides details of the supported Dell devices and frequently asked questions by the customer. This plug-in provides capabilities to monitor Dell devices in environments managed by Nagios XI.
2 Key features The key features of the Dell OpenManage Plug-in Version 1.0 for Nagios XI are as described in the following table. Table 1. Key features Feature Functionality Device discovery using Dell Configuration Wizard Discovers the supported Dell devices in the Nagios XI console using the Dell configuration wizard. Once the discovery is complete, host and service definitions are created for each device.
3 Support matrix Dell OpenManage Plug-in for Nagios XI supports the Dell devices as listed in the following tables. Supported firmware versions for Dell devices Table 2. Supported firmware versions for Dell servers Dell Servers iDRAC Firmware Versions Dell 12th generation of PowerEdge servers 2.30.30.30 and 2.21.21.21 Dell 13th generation of PowerEdge servers 2.30.30.30 and 2.21.21.21 Dell 13th generation of PowerEdge servers (R830) 2.35.35.35 and 2.30.30.
12th generation of PowerEdge servers 13th generation of PowerEdge servers M620 FC430 M820 FC630 R220 FC830 R320 M630 R420 M830 R520 R430 R620 R530 R720xd R530xd R820 R630 R920 R730 T320 R730xd T420 R830 T620 R930 R230 R330 T130 T330 T430 T630 Supported Dell Datacenter Scalable Solutions Table 6. Supported Dell Datacenter Scalable Solutions Dell Datacenter Scalable Solutions (DSS) DSS 1500 DSS 1510 DSS 2500 Supported Dell chassis Table 7.
Dell chassis Dell PowerEdge VRTX Dell PowerEdge M1000e Supported Dell Compellent Storage Arrays Table 8. Supported Dell Compellent Storage Arrays Dell Compellent Storage Arrays Compellent Series 40 Compellent SC4020 Compellent SC8000 Dell EqualLogic PS-Series Storage Arrays Table 9.
Dell configuration wizard 4 You can discover Dell devices using the Dell configuration wizard. This wizard takes you through a series of configuration steps where you provide appropriate input required to discover the hosts and associate them with their respective services. The Dell plug-in validates the inputs at the end of each step before proceeding to the next step and displays appropriate message prompts or summary.
Option Description File A text file containing a list of newline separated unique IP addresses. To select a file, click the Browse button, navigate to the location where you have saved the file and select it. Communication Parameters The supported Dell devices can be discovered through either SNMP or WS-MAN protocol. Based on the desired protocol, you must configure the communication parameters. By default, WS-MAN protocol is selected.
WS-MAN Parameters Retries 1 Use to provide the number of times a WS-MAN request must be sent when a timeout occurs. Valid range is 1 to 10. Port 443 Use to provide the WS-MAN port value. Valid range is 1 to 65535. Configuration Parameters You can set the values for the configuration parameters based on your requirements. Table 14. Configuration parameters Configuration Parameters Parameter Name Default Value Description Warranty URL https://api.dell.
Once an auto discovery job is added, you can select it by clicking Auto-Discovery Jobs under Discovery Target, in the Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 1 page, and then selecting the job you have just created from the drop down menu for device discovery. This will scan and discover only the new devices added to the job. If you want to rediscover previously discovered devices or discover all the devices in the Scan Target range, check the Discover all IP addresses option.
Services SNMP WS-MAN Dell Server Physical Disk Status √ √ Dell Server Virtual Disk Status √ √ Dell Server Fan Status √ √ Dell Server Battery Status √ √ Dell Server Intrusion Status √ √ Dell Server Network Device Status √ √ Dell Server Voltage Probe Status √ √ Dell Server Controller Status √ √ Dell Server Amperage Probe Status √ √ Dell Server CPU Status √ X Dell Server Power Supply Status √ X Dell Server Temperature Probe Status √ √ Dell Server SD Card Status X √ Del
Services Description Dell Chassis PCIe Devices Status This service is applicable to Dell PowerEdge VRTX Chassis and Dell PowerEdge FX2/FX2s Chassis only. Dell Chassis Warranty Information This service is applicable to all supported Chassis. Table 17.
Services Dell Storage PowerVault MD Traps Detailed Services Dell Storage PowerVault MD Warranty Information Selecting the services to monitor for a Dell device The supported Dell devices have basic and detailed services associated with them. You can choose to monitor all or any of these services at any given time. By default, only the basic services are selected for a reachable or discovered Dell device based on the protocol you have selected.
Device discovery using the Dell configuration wizard 5 The following sections describe the process of discovering Dell devices and their associated services using the Dell monitoring wizard. Once you complete all the configuration steps successfully, the hosts and their corresponding services will be available for monitoring in the Nagios XI console. Before you begin, ensure that all the prerequisites are installed in your system based on your monitoring requirements.
Figure 1. Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 1 Once the given values are accepted without errors, the Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 2 page is displayed.
The reachable devices are displayed in a table along with their IP Address, Hostname, and Device Type. By default, all the reachable devices are selected. You can remove devices you do not wish to monitor by simply clearing the check box against these devices. 2. Under Services Selection, click the required Dell device service to expand the list of associated services. To view all the services, click Expand All.
Viewing Dell devices 6 You can view the discovered Dell devices in the Nagios XI console in the Host Detail or the Service Detail view. 1. To view the hosts in the Nagios XI console, click the Home tab and then select Details → Host Detail in the left pane. The discovered hosts are displayed in the right pane. 2. To view the services associated with the hosts in the Nagios XI console, click the Home tab and then select Details → Service Detail in the left pane.
7 Monitoring Dell devices Once you have discovered the Dell devices, you can monitor these devices and their associated services such as device information, overall health, and other components. The various aspects of Dell devices you can monitor are explained in the following sections. Device information The Dell device information service provides the basic information about the device. By default, this service is polled once a day. Table 20.
Service Dell Storage Compellent Controller Information Status Description Attributes Displayed • Critical • • Warning Compellent Management IP Primary Controller Model • Primary Controller Service Tag • Primary Controller IP • Secondary Controller Name • Secondary Controller Model • Secondary Controller Service Tag • Secondary Controller IP • Compellent URL • Controller Name • Model Name • Service Tag • Compellent URL • Primary Controller The following states are possible
Service Status Description Attributes Displayed Dell Storage PowerVault MD Information The following states are possible: This service provides the basic device inventory information for Dell PowerVault MD Storage Arrays. • Storage Name • Product ID • Service Tag • World-wide ID • • OK Unknown • Critical • Warning For information about the various components that you can monitor, see Monitoring component health.
Service Status Description Attributes Displayed when using WS-MAN Attributes Displayed when using SNMP • Storage Dell Chassis Overall Health Status Provides global health status of Dell chassis. Overall Chassis NA Dell Storage EqualLogic Member Overall Health Status Provides global health status of Dell EqualLogic Storage Arrays. NA Overall Member Dell Storage Compellent Overall Health Status Provides global health status of Dell Compellent Storage Arrays.
Table 22. Dell device component health information Service Status Description Dell Server Physical Disk Status The following states are possible: Provides the worst • case aggregate • health status of the physical disks in Dell servers.
Service Status Description Attributes Displayed when using WS-MAN health status of the • NIC in Dell servers.
Service Status Description Dell Server SD Card Status Attributes Displayed when using WS-MAN amperage probe in • Dell servers. Reading(A) or Reading(W) • Provides overall • health status of the • SD card in Dell • servers. • Status Not Available State WriteProtected InitializedState • Size(GB) • AvailableSpace( GB) ConnectionStat Not Available us FQDD Name • FirmwareVersio n • LinkSpeed Provides warranty • information status • for the Dell servers.
Service Dell Chassis Virtual Disk Status Status Description • Slot • Status • FQDD • BusProtocol • Capacity(GB) • Media Type • Name • RAIDTypes • ReadPolicy • StripeSize • WritePolicy • FQDD • Name • AssignedBlade • AssignedSlot • Fabric • PowerState • PCIeSlot • Status • FQDD • Name • Slot • Speed(RPM) • Status • FQDD • InputCurrent(A) • InputVoltage(V) • Name • OutputPower(W ) • PartNumber • Slot Provides the worst case aggregate health sta
Service Dell Chassis Enclosure Status Status Description • SlotType • Status • FQDD • BayID • Connector • FirmwareVersion • SlotCount • Status • FQDD • FabricType • IPv4Address • LaunchURL • Name • PartNumber • Slot • Status • SlotNumber • HostName • Model • ServiceTag • iDRACIP Provides the worst case aggregate health status of the KVM (Keyboard, Video, Mouse) in Dell chassis. • Status • Name Provides warranty information status for the Dell chassis.
Table 24. Dell EqualLogic component health information Service Status Dell Storage EqualLogic The following states are Member Physical Disk possible: Status • OK • Warning • Unknown • Critical Description Attributes Displayed when using WS-MAN Provides the worst case aggregate health status of the physical disks in the Dell EqualLogic member.
Service Status Description Attributes Displayed when using WS-MAN the Dell Compellent controller. • • • • • Device Type Ship Date(UTC) Start Date(UTC) End Date(UTC) Days Remaining Table 26. Dell PowerVault MD warranty information Service Status Description Attributes Displayed when using WS-MAN Dell Storage PowerVault MD Warranty Information The following states are possible: Provides warranty information status for the Dell PowerVault MD storage arrays.
Service Status • Dell Chassis Traps Description Critical The following states are possible: Provides trap information of the Dell M1000e, VRTX, and FX2/ OK FX2s chassis. Warning • • • Unknown • Critical Dell Storage EqualLogic Member The following states are possible: Provides trap information of the Dell EqualLogic PS-Series storage Traps • OK Arrays.
Launching Dell device consoles 8 You can launch the Dell device specific console to further troubleshoot any issue that you may encounter while monitoring that device. You can do so from either the Host Detail or the Service Detail view in the Nagios XI console. 1. Navigate to the Nagios XI Home page. 2. Click Host Detail or Service Detail in the left pane. 3. In the right pane, under Host, click a host for which you wish to launch the console.
Warranty information for Dell devices 9 With this feature, you can access the warranty information for the discovered Dell devices. This feature allows you to monitor the Dell device’s warranty details in the Nagios XI console. An active Internet connection is required to retrieve the warranty information. If you do not have direct internet access and are using proxy settings to access the internet, ensure that you resolve the host name api.dell.com in the etc/hosts file.
• You have an active internet connection. • The discovered device has a valid service tag. Once a device has been successfully discovered, its warranty information is displayed under the Status Information column. To view the details for a Dell device, 1. Discover a Dell device. 2. Click the Warranty Information under services. The details for the selected device are displayed in the Service State Information page.
10 Knowledge Base (KB) information for the generated alerts You can get more information about the SNMP alerts generated by the discovered Dell devices from the KB messages for that device in the Nagios XI console. The following section provides steps to view KB information. Viewing KB information You can get more information about the SNMP alerts generated by the discovered Dell devices from the KB messages for that device in the Nagios XI console.
Removing Dell devices or services 11 You can remove a Dell device that you do not want to monitor. Before removing a host, you must first delete all the services associated with that host. 1. Log in to Nagios XI with your credentials. 2. Navigate to Configure, and then click Core Congfig manager from the dropdown menu. 3. In the right pane, under the Nagios XI Summary tab, click Services. Alternatively, you can click Services under Monitoring in the left pane.
6. Click Apply Configuration at the bottom of the page. The selected hosts are deleted.
Troubleshooting 12 This section lists the problems that you may encounter while using the Dell OpenManage Plug-in for Nagios XI and their workarounds. All the services (service parameters) for the devices discovered using SNMP are not getting displayed in the Nagios XI console 1. Ensure that you have installed Net-SNMP version 6.0.1 or later. 2. Rediscover the devices.
The Nagios XI Console is not displaying the trap service for the discovered Dell devices 1. Install SNMPTT. If SNMPTT is not installed, then the trap service is not created for any of the discovered Dell device. 2. Perform Trap Integration by navigating to cd /html/includes/configwizards/ Dell_OM_NagiosXI_monitoring_wizard/script, and then run the command: ./postinstall.sh trap 3. Provide the path where the snmptt.ini file is installed, and then press ENTER.
Unable to view the SNMP alerts generated by the Dell device in the Nagios XI Console Verify that you have correctly installed SNMPTT and then perform the following steps to integrate traps: 1. Navigate to cd /html/includes/configwizards/ Dell_OM_NagiosXI_monitoring_wizard/script and run the command: ./postinstall.sh trap 2. Provide the path where the snmptt.ini file is installed, and then press ENTER.
2. Rediscover the device using the monitoring wizard and select the Warranty information service in Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 2.
Frequently asked questions 1. 13 Question: Can you provide information about licensing of Dell OpenManage Plug-in for Nagios XI? Answer: You can install and use this plug-in for free. 2. Question: What are the Dell hardware models supported by the plug-in? Answer: For the list of supported Dell platforms, see Support matrix. 3. Question: I have an earlier generation of servers (9th Generation – 11th Generation) in my data center.
monitoring) through SNMP and WS-MAN protocols as supported by the devices. The plug-in enables you to monitor alerts or events (traps) generated from Dell devices and supports web console launch for the same to perform further troubleshooting, configuration, and management activities. Some of the capabilities provided here are not available in other plug-ins present on Nagios Exchange. 7.
Appendix 14 Configuring SNMP parameters for iDRAC using the iDRAC web console 1. Launch the iDRAC (12th and later generation of Dell PowerEdge servers) web console, and navigate to Network → Services in the console. 2. Configure the following SNMP Agent properties: a. Set Enabled to True and SNMP Protocol to All (SNMP v1/v2/v3). b. Set SNMP Community Name to a community string. c. Click Apply to submit the configuration.
• In the Alerts section, enable Alerts. • In the Alerts Filter section, select the required fields under Category and Severity. You will not receive any SNMP alerts if none of these fields are selected. • 4. In the Alerts and Remote System Log Configuration section, select the required fields thereby configuring the SNMP alerts.
Related documentation and resources 15 This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Plug-in for Nagios XI. Other documents you may need In addition to this guide, you can access the following guides available on the Dell Support website at Dell.com/support/manuals.
c. In the Software & Security group box, click the required link from the following: – Enterprise Systems Management – Remote Enterprise Systems Management – Serviceability Tools – Dell Client Command Suite – Connections Client Systems Management d. • To view a document, click the required product version. Using search engines: – Type the name and version of the document in the search box.
