Dell OpenManage Plug-in Version 1.
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Contents 1 Introduction ................................................................................................................................ 5 2 Key features................................................................................................................................ 6 3 Support matrix.............................................................................................................................7 4 Dell configuration wizard..........................................
15 Related documentation and resources........................................................................................ 39 Other documents you may need....................................................................................................................................... 39 從 Dell 支援網站存取文件................................................................................................................................................. 39 聯絡 Dell............................................
1 Introduction This guide provides information about using the Dell OpenManage Plug-in Version 1.0 for Nagios XI and its various features such as discovering, monitoring, launching consoles, and troubleshooting of the supported Dell devices. The guide also provides details of the supported Dell devices and frequently asked questions by the customer. This plug-in provides capabilities to monitor Dell devices in environments managed by Nagios XI.
2 Key features The key features of the Dell OpenManage Plug-in Version 1.0 for Nagios XI are as described in the following table. Table 1. Key features Feature Functionality Device discovery using Dell Configuration Wizard Discovers the supported Dell devices in the Nagios XI console using the Dell configuration wizard. Once the discovery is complete, host and service definitions are created for each device.
3 Support matrix Dell OpenManage Plug-in for Nagios XI supports the Dell devices as listed in the following tables. Supported firmware versions for Dell devices Table 2. Supported firmware versions for Dell servers Dell Servers iDRAC Firmware Versions Dell 12th generation of PowerEdge servers 2.30.30.30 and 2.21.21.21 Dell 13th generation of PowerEdge servers 2.30.30.30 and 2.21.21.21 Dell 13th generation of PowerEdge servers (R830) 2.35.35.35 and 2.30.30.
12th generation of PowerEdge servers 13th generation of PowerEdge servers R720xd R530xd R820 R630 R920 R730 T320 R730xd T420 R830 T620 R930 R230 R330 T130 T330 T430 T630 Supported Dell Datacenter Scalable Solutions Table 6. Supported Dell Datacenter Scalable Solutions Dell Datacenter Scalable Solutions (DSS) DSS 1500 DSS 1510 DSS 2500 Supported Dell chassis Table 7.
Dell EqualLogic PS-Series Storage Arrays Table 9. Supported Dell EqualLogic PS-Series Storage Arrays Dell EqualLogic PS-Series Storage Arrays EqualLogic PS4100 EqualLogic PSM4110 EqualLogic PS6100 EqualLogic PS6210 EqualLogic PS6500 EqualLogic PS6510 Dell PowerVault MD Storage Arrays Table 10.
4 Dell configuration wizard You can discover Dell devices using the Dell configuration wizard. This wizard takes you through a series of configuration steps where you provide appropriate input required to discover the hosts and associate them with their respective services. The Dell plug-in validates the inputs at the end of each step before proceeding to the next step and displays appropriate message prompts or summary.
Table 12. SNMP parameters SNMP Parameters Parameter Name Default Value Description Community String public SNMP community string. Version 2 SNMP version used for monitoring. Available options are 1 and 2. Timeout 3 Use to provide SNMP timeout value in seconds. Valid range is 1 to 1440. Retries 1 Use to provide the number of times an SNMP request must be sent when a timeout occurs. Valid range is 1 to 10. Port 161 Use to provide the SNMP port value. Valid range is 1 to 65535. Table 13.
2. Add new auto discovery jobs by performing one of the following steps: • Select Configuration Tools > Auto-Discovery in the left pane. • The Auto-Discovery Jobs page is displayed. Click the New Auto-Discovery Job button or the Add one now link. Click Auto-Discovery wizard from the list of wizards displayed. Once the Configuration Wizard: Auto-Discovery - Step 1 page is displayed, click the launch a new discovery job link. 3.
Services SNMP WS-MAN Dell Server Battery Status √ √ Dell Server Intrusion Status √ √ Dell Server Network Device Status √ √ Dell Server Voltage Probe Status √ √ Dell Server Controller Status √ √ Dell Server Amperage Probe Status √ √ Dell Server CPU Status √ X Dell Server Power Supply Status √ X Dell Server Temperature Probe Status √ √ Dell Server SD Card Status X √ Dell Server FC NIC Status X √ Dell Server Warranty Information √ √ Table 16.
Services Detailed Services Dell Storage Compellent Physical Disk Status Dell Storage Compellent Volume Status Dell Storage Compellent Controller Warranty Information Table 18.
5 Device discovery using the Dell configuration wizard The following sections describe the process of discovering Dell devices and their associated services using the Dell monitoring wizard. Once you complete all the configuration steps successfully, the hosts and their corresponding services will be available for monitoring in the Nagios XI console. Before you begin, ensure that all the prerequisites are installed in your system based on your monitoring requirements.
Figure 1. Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 1 Once the given values are accepted without errors, the Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 2 page is displayed.
If, at any point you want to change or correct any of the values you have provided in Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 1, in the previous page, you can do so by clicking the Back button. Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 3 You can view the Dell devices and their associated services based on the selections you have made in Configuration Wizard: Dell OpenManage Plug-in for Nagios XI - Step 2.
6 Viewing Dell devices You can view the discovered Dell devices in the Nagios XI console in the Host Detail or the Service Detail view. 1. To view the hosts in the Nagios XI console, click the Home tab and then select Details > Host Detail in the left pane. The discovered hosts are displayed in the right pane. 2. To view the services associated with the hosts in the Nagios XI console, click the Home tab and then select Details > Service Detail in the left pane.
7 Monitoring Dell devices Once you have discovered the Dell devices, you can monitor these devices and their associated services such as device information, overall health, and other components. The various aspects of Dell devices you can monitor are explained in the following sections. Topics: • • • • Device information Overall health status Component health Monitoring alerts and events (Traps) Device information The Dell device information service provides the basic information about the device.
Service Status Description Attributes Displayed Dell Storage Compellent Controller Information The following states are possible: This service provides the basic device inventory information for Dell Compellent Controller IP • • • • • Controller Name Model Name Service Tag Compellent URL Primary Controller This service provides the basic device inventory information for Dell EqualLogic Groups.
Service Status Description Attributes Displayed when using WS-MAN Attributes Displayed when using SNMP • • • • • • • • • • • Cooling Unit Fan Chassis IDSDM Card Device Amperage Power Unit Voltage Processor Temperature Chassis Intrusion Storage Dell Chassis Overall Health Status Provides global health status of Dell chassis. Overall Chassis NA Dell Storage EqualLogic Member Overall Health Status Provides global health status of Dell EqualLogic Storage Arrays.
Service Status Description Attributes Displayed when using WS-MAN • • MediaType FreeSpace(GB) Attributes Displayed when using SNMP Dell Server Virtual Disk Status Provides the worst case aggregate health status of the virtual disks in Dell servers.
Service Status Description Attributes Displayed when using WS-MAN Attributes Displayed when using SNMP Dell Server Voltage Probe Status Provides overall health status of the voltage probe in Dell servers. • • • • Status Location State Reading • • • • Status Location State Reading Dell Server Controller Status Provides the worst case aggregate health status of the storage controllers in Dell servers.
Service Dell Chassis Virtual Disk Status Status Description Attributes Displayed when using WS-MAN Provides the worst case aggregate health status of the virtual disks in Dell chassis. • • • • • • • • • • Status FQDD BusProtocol Capacity(GB) Media Type Name RAIDTypes ReadPolicy StripeSize WritePolicy Applicable only to Dell PowerEdge VRTX chassis.
Service Status Description Attributes Displayed when using WS-MAN • • • • LaunchURL Name PartNumber Slot Dell Chassis Slot Information Provides the worst case aggregate health status of the slot in Dell chassis. • • • • • • Status SlotNumber HostName Model ServiceTag iDRACIP Dell Chassis KVM Status Provides the worst case aggregate health status of the KVM (Keyboard, Video, Mouse) in Dell chassis.
Table 25. Dell Compellent component health information Service Status Description Attributes Displayed when using WS-MAN Dell Storage Compellent Physical Disk Status The following states are possible: Provides the worst case aggregate health status of the physical disks in Dell Compellent storage arrays. • • • • • Status Name BusType DiskEnclosureNumber TotalSize(GB) Provides the worst case aggregate health status of the Dell Compellent volume.
Service Status • Dell Chassis Traps Dell Storage EqualLogic Member Traps Critical The following states are possible: • • • • OK Warning Unknown Critical The following states are possible: • • • • OK Warning Unknown Critical Dell Storage Compellent Controller Traps The following states are possible: Dell Storage PowerVault MD Traps The following states are possible: • • • • • • • • Description OK Warning Unknown Critical OK Warning Unknown Critical Provides trap information of the Dell M100
8 Launching Dell device consoles You can launch the Dell device specific console to further troubleshoot any issue that you may encounter while monitoring that device. You can do so from either the Host Detail or the Service Detail view in the Nagios XI console. 1. Navigate to the Nagios XI Home page. 2. Click Host Detail or Service Detail in the left pane. 3. In the right pane, under Host, click a host for which you wish to launch the console. The Host Status Detail page is displayed for the selected host.
9 Warranty information for Dell devices With this feature, you can access the warranty information for the discovered Dell devices. This feature allows you to monitor the Dell device’s warranty details in the Nagios XI console. An active Internet connection is required to retrieve the warranty information. If you do not have direct internet access and are using proxy settings to access the internet, ensure that you resolve the host name api.dell.com in the etc/hosts file.
In case of Dell Compellent storage arrays, the warranty service will be associated only with the Compellent Controller IP. In case of Dell PowerVault MD Storage Arrays, the warranty information is available only for the latest firmware version.
10 Knowledge Base (KB) information for the generated alerts You can get more information about the SNMP alerts generated by the discovered Dell devices from the KB messages for that device in the Nagios XI console. The following section provides steps to view KB information. Topics: • Viewing KB information Viewing KB information You can get more information about the SNMP alerts generated by the discovered Dell devices from the KB messages for that device in the Nagios XI console.
11 Removing Dell devices or services You can remove a Dell device that you do not want to monitor. Before removing a host, you must first delete all the services associated with that host. 1. Log in to Nagios XI with your credentials. 2. Navigate to Configure, and then click Core Congfig manager from the dropdown menu. 3. In the right pane, under the Nagios XI Summary tab, click Services. Alternatively, you can click Services under Monitoring in the left pane.
12 Troubleshooting This section lists the problems that you may encounter while using the Dell OpenManage Plug-in for Nagios XI and their workarounds. All the services (service parameters) for the devices discovered using SNMP are not getting displayed in the Nagios XI console 1. Ensure that you have installed Net-SNMP version 6.0.1 or later. 2. Rediscover the devices.
./postinstall.sh trap 3. Provide the path where the snmptt.ini file is installed, and then press ENTER. Alternatively, you can press Enter to continue with the default file path, /etc/snmp/snmptt.ini. 4. Provide the path where trap configuration files are installed, and then press ENTER to continue. Alternatively, you can press Enter to continue with the default file path, '/usr/local/nagios/libexec'. 5.
./postinstall.sh trap 2. Provide the path where the snmptt.ini file is installed, and then press ENTER. Alternatively, you can press Enter to continue with the default file path, /etc/snmp/snmptt.ini. 3. Provide the path where trap configuration files are installed, and then press ENTER to continue. Alternatively, you can press Enter to continue with the default file path, '/usr/local/nagios/libexec'. 4.
13 Frequently asked questions 1. Question: Can you provide information about licensing of Dell OpenManage Plug-in for Nagios XI? Answer: You can install and use this plug-in for free. 2. Question: What are the Dell hardware models supported by the plug-in? Answer: For the list of supported Dell platforms, see Support matrix. 3. Question: I have an earlier generation of servers (9th Generation – 11th Generation) in my data center.
14 Appendix Configuring SNMP parameters for iDRAC using the iDRAC web console 1. Launch the iDRAC (12th and later generation of Dell PowerEdge servers) web console, and navigate to Network > Services in the console. 2. Configure the following SNMP Agent properties: a. Set Enabled to True and SNMP Protocol to All (SNMP v1/v2/v3). b. Set SNMP Community Name to a community string. c. Click Apply to submit the configuration. NOTE: The Plug-in communicates with iDRAC using only SNMP v1 or SNMP v2 protocol.
• • In the Alerts section, enable Alerts. In the Alerts Filter section, select the required fields under Category and Severity. You will not receive any SNMP alerts if none of these fields are selected. • In the Alerts and Remote System Log Configuration section, select the required fields thereby configuring the SNMP alerts. 4.
15 Related documentation and resources This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Plug-in for Nagios XI. Topics: • • • Other documents you may need 從 Dell 支援網站存取文件 聯絡 Dell Other documents you may need In addition to this guide, you can access the following guides available on the Dell Support website at Dell.com/support/manuals.
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