Users Guide

3 The appropriate WSMan parameters are correctly congured in the following les:

dell_resource.cfg

.dell_device_comm_params.cfg

Dell EMC OpenManage Plug-in specic services are

displaying the message, “Component Information =

UNKNOWN”

NOTE: This is an expected message if the component is not available in the discovered Dell EMC device.

If the component is available and you are still receiving the message, then this message is due to protocol time-out. Set the required

protocol specic time-out values in the .dell_device_comm_params.cfg le.

Unable to view the SNMP alerts generated by the Dell

EMC device in the Nagios Core Console

1 Perform Trap Integration, from <NAGIOS_HOME>/dell/install, run the command:

./install.sh

2 The binary <NAGIOS_HOME>/libexec/eventhandlers/submit_check_result is present.

3 The trap conguration le Dell_Agent_free_Server_Traps.conf and the binary submit_check_result have

appropriate permissions.

Unable to monitor the RACADM attributes services

such as Speed(RPM), InputCurrent(A),

InputVoltage(V), and OutputPower(W) and Status

(Dell EMC Chassis I/O Module Status) for Dell EMC

chassis devices in the Nagios Core Console

1 Install RACADM.

2 Navigate to <NAGIOS_HOME>/dell/install, run the command:

./install.sh racadm

3 Restart Nagios Core services.

4 Rediscover the Dell EMC chassis device.

For more information on downloading and installing RACADM, go to “en.community.dell.com/techcenter/systems-management/w/wiki/

3205.racadm-command-line-interface-for-drac”

Unable to monitor the Warranty information for the

discovered Dell EMC devices in the Nagios Core

Console

• Ensure that you have an active internet connection. If you do not have direct internet access and are using proxy settings to access the

internet, ensure that you resolve the host name api.dell.com in the etc/hosts le.

If you are still not able to view the warranty information, then ensure that you have Java version 1.6 or later installed in your system. If Java

was installed after the Dell EMC Plug-in was installed, then perform the following steps:

Troubleshooting