Users Guide

Troubleshooting
This section lists the problems that you may encounter while using the Dell EMC OpenManage Plug-in for Nagios Core and their
workarounds.
Ensure that you meet the requirements, or perform the steps listed in this section.
SNMP traps are not received from the Dell EMC
devices in the Nagios Core Console for Ubuntu setup.
Resolution :Replace #!/bin/sh to #!/bin/bash in <NAGIOS_HOME>/libexec/eventhandlers/submit_check_result and then, restart
SNMPTT and Nagios service.
Nagios console doesn't get
eqlMemberGatewayIPAddrChanged trap
Resolution :After changing the EqualLogic Member Gateway IP address, you need to make sure that the connectivity from EqualLogic
member or EqualLogic Group to trap listener is available.
Compellent Storage Manager UI fails to launch if the
Compellent rmware version is 7.1.12.
When you launch a console for Compellent device with rmware version 7.1.12, the page will display a message asking you to download
Enterprise Manager Client.
Resolution :Use Enterprise Manager Client for managing Compellent devices.
The Dell EMC OpenManage Plug-in for Nagios Core
installation script is failing
1 You have adequate permissions to run the script.
Recommended: Nagios Administrator.
2 The prerequisites as mentioned in the Installation Guide are met.
3 You have provided correct inputs to the installation script.
The Dell EMC OpenManage Plug-in for Nagios Core
uninstallation script is failing
1 You have adequate permissions to run the script.
Recommended: Nagios Administrator.
2 The uninstallation script is running from the location where the Dell EMC OpenManage Plug-in is installed.
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