Users Guide

NOTE: While conguring the Warranty information parameters, ensure the following:
• Provide positive numeric values only. In case any value other than a numeric is provided, the warranty information severity will be in
the Unknown state while the warranty details will be displayed.
• Do not change any of the other key values in the dell_pluginconfig.cfg le other than the numerical values.
• Provide a value for RemainingDaysWarning parameter that is greater than the value provided for the
RemainingDaysCritical parameter and that these values are always between 0 to 365. In case of negative values for these
parameters, the warranty information severity will be in the Unknown state while the warranty details will be displayed.
• In case there is any change in a discovered device’s IP address, rediscover the device again to receive correct warranty information
for that device.
NOTE: The warranty status will be determined based on the Congured warranty, critical thresholds and maximum value of the
days remaining.
The value of the warranty status will be shown as Critical, when the device warranty has expired.
Viewing warranty information
Before you can view the warranty information for the discovered Dell EMC devices, ensure the following:
• You have an active Internet connection.
• You have congured the warranty report parameters correctly in the dell_pluginconfig.cfg le available in the
<NAGIOS_HOME>/dell/resources folder.
• The values for the RemainingDaysWarning and RemainingDaysCritical are congured appropriately. If they are not, the
warranty will be in the
Unknown state.
• The discovered device has a valid service tag.
Once a device has been successfully discovered, its warranty information is displayed under the Status Information column. To view the
details for a Dell EMC device,
1 Discover a Dell EMC device.
2 Click on the <Dell EMC device> Warranty Information under services.
The details for the selected device are displayed in the Service State Information page.
For example:
To view the warranty service information for VRTX Chassis, click on Dell EMC Chassis Warranty Information.
NOTE
: In case of EqualLogic storage arrays, the warranty service will be associated with the EqualLogic Member IP only.
In case of Compellent storage arrays, the warranty service will be associated with the Compellent Controller IP only.
36 Warranty information for Dell EMC devices