Users Guide

Warranty information for Dell EMC devices
With this feature, you can access the warranty information for the discovered Dell EMC devices. This feature allows you to monitor the Dell
EMC device’s warranty details in the Nagios Core console. An active Internet connection is required to retrieve the warranty information. If
you do not have direct internet access and are using proxy settings to access the internet, ensure that you resolve the host name
api.dell.com in the etc/hosts le.
Warranty information attributes
The warranty information for the respective Dell EMC devices will be displayed in the Nagios core console. The Dell EMC devices are polled
for their warranty information at regular intervals. The default schedule for warranty polls on the discovered devices is once every 24 hours.
Once a discovered device is polled for its warranty information, the following warranty attributes will be displayed in the Nagios Core
console:
• ServiceTag – Service tag for the discovered device.
• Service Level Details – Description of the type of warranty.
• Item number – Dell item number for this type of warranty.
• Device Type – Type of warranty.
• Ship Date(UTC) – Date the asset was shipped.
• Start Date(UTC) – Date when the warranty begins.
• End Date(UTC) – Date when the warranty ends.
• Days Remaining – Number of days left for the warranty to expire.
The warranty information severity will be determined based on the warranty parameter denitions and has the following severities:
• Normal - If the warranty is due to expire in more than <Warning> days. The default value is always greater than 30 days.
• Warning - If the warranty is due to expire within <Critical> to <Warning>days. The default value is 30 days.
• Critical - If the warranty is due to expire within <Critical> days. The default value is 10 days.
• Unknown - If the warranty information cannot be retrieved.
WarrantyURL - The warranty URL address.
Conguring the Dell EMC warranty information
parameters
You can congure the warranty related parameters manually. To customize these parameters based on your requirements, navigate
to<NAGIOS_HOME>/dell/resources/dell_plugincong.cfg le and edit the default numerical values.
For example:
If you wish to receive a Critical warranty status notication for a discovered Dell EMC device earlier than 10 days, which is the default value
for a critical status notication , navigate to <NAGIOS_HOME>/dell/resources/dell_plugincong.cfg le and change the default setting
of this parameter from RemainingDaysCritical=10 to RemainingDaysCritical=20.
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