Users Guide

2. The binary <NAGIOS_HOME>/libexec/eventhandlers/submit_check_result is present.

3. The trap configuration file Dell_Agent_free_Server_Traps.conf and the binary

submit_check_result have appropriate permissions.

Unable to monitor the RACADM specific services such as

Speed(RPM), InputCurrent(A), InputVoltage(V), and

OutputPower(W) for Dell chassis devices in the Nagios

Core Console

1. Install RACADM.

2. Navigate to <NAGIOS_HOME>/dell/install, run the command:

install.sh racadm

3. Restart Nagios Core services.

4. Rediscover the Dell chassis device.

For more information on downloading and installing RACADM, go to “en.community.dell.com/

techcenter/systems-management/w/wiki/3205.racadm-command-line-interface-for-drac”

Unable to monitor the Warranty information for the

discovered Dell devices in the Nagios Core Console

• Ensure that you have an active internet connection. If you do not have direct internet access and are

using proxy settings to access the internet, ensure that you resolve the host name api.dell.com in

the etc/hosts file.

If you are still not able to view the warranty information, then ensure that you have Java version 1.6 or

later installed in your system. If Java was installed after the Dell Plug-in was installed, then perform the

following steps:

1. Install JAVA.

2. Navigate to <NAGIOS_HOME>/dell/install, run the command:

install.sh java

3. Restart Nagios Core services.

4. Rediscover the Dell device.

The Overall Health status is not getting refreshed after

receiving a Dell device alert

If the Overall Health service is not created for a discovered Dell device, then the Dell device trap will not

trigger an Overall health status. If Overall health service exists for a device, then ensure the following:

1. The file <NAGIOS_HOME>/libexec/eventhandlers/submit_check_result is present.

2. The trap configuration file Dell_Agent_free_Server_Traps.conf and the binary

submit_check_result have appropriate permissions.

3. The SNMPTT process has appropriate permissions to run scripts in <NAGIOS_HOME>/dell/

scripts.