Users Guide

Knowledge Base (KB) messages for the

generated alerts

You can get more information about the SNMP alerts generated by the discovered Dell devices from the

KB messages for that device in the Nagios Core console.

Viewing KB messages

To view the KB messages for an SNMP alert generated by a discovered Dell device complete the

following steps:

1. Log in to the Nagios Core console.

2. In the left pane, click on Services under Current Status.

3. Navigate to the respective device trap or alert under Service, right click on More Information

hyperlink under Status Information and then select Open in new tab.

The KB messages for the respective device is displayed in a new tab.

4. In the KB messages page, search for the respective event ID or the KB message as displayed in the

Nagios Core console to view further details about this alert.

For Example:

To view the KB messages for Chassis traps:

1. Scroll down to Dell Chassis Traps under Service, right click on More Information hyperlink under

Status Information and then select Open in new tab.

2. Search for the respective event ID or KB message as generated by the Dell Chassis Traps such as

LIC212 to view further details about this Dell chassis alert.

NOTE: If you are not able to find the KB messages for any of the generated alerts by the process

described above, go to “Dell.com/support/article/us/en/19” and search for the KB messages using

the event ID or KB message as generated by the Dell device.