Users Guide

Upgrade Installations | Troubleshooting
742 OMNM 6.5.3 User Guide
License Installation
1 Stop the application or mediation server.
2 Rename the old license file ( [Installation root]\license.xml )
3 Copy the new license file to your installation’s root.
4 Rename it to license.xml if it is named anything else.
5 Open a shell and cd to your installation root.
6 Source the application’s environment (Windows: oware . Linux . /etc/.dsienv )
7 Ty pe licenseimporter license.xml
SMTP Mail Sender
If you require a sender/reply to e-mail address on mail sent, you can configure that with the
following property (as always, it's best to override in
owareapps/installprops/lib/
installed.properties
)
redcell.smtp.returnaddress.name
SMTP Test Failed "Could not convert socket to TLS”
If you encountered "Could not convert socket to TLS" during email test, you may need to import
mail server's certificate into OpenManage Network Manager.
To import mail server's certificate into OMNM
1 assume user placed certificate selfsign.cer in your desktop, e.g. C:\Users\qa\Desktop
open command prompt
cd
C:\Users\qa\Desktop
type > oware
keytool.exe -import -trustcacerts -keystore $JAVA_HOME/jre/lib/
security/cacerts -noprompt -alias MyRootCA -file selfsign.cer
2 To validate import status:
keytool.exe -list -alias MyRootCA -storepass changeit -keystore
$JAVA_HOME/jre/lib/security/cacerts
3 restart appserver/webserver services