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Troubleshooting Your Application | Troubleshooting
690 OMNM 6.5.3 User Guide
Troubleshooting Adobe Flash
Installing the latest Flash version is a part of OpenManage Network Manager’s requested
prerequisites. When Flash is not installed on the browser, things like System Topology, selecting a
license file, importing a file, selecting an OS image to import, and so on, do not work. Selection
dialogs require installed Flash to select files from the local system. When Flash is not installed,
such buttons appear to be active but they do not work.
Database Aging Policies (DAP)
DAP policies automatically purge or archive stale data so the database can maintain its capacity.
Several pre-defined and pre-seeded DAPs come with OpenManage Network Manager. You may
need to revise these to fit your system. These start at specific times—see the Schedules portlet for
specifics about when.
DAPs amount to preventative maintenance since they help to maintain the database’s capacity.
Best practice is to do the following regularly:
1
In the Audit Trail Manager, create a Filter for Creation Date = prior Month and Action =
DAP Executed.
2
Review the records for Status – Failed. These indicate that a DAP job failed. As long as the
following DAP jobs execute, no immediate action is required. If any DAPs are repeatedly
failing, then consult the troubleshooting document or OpenManage Network Manager
support.
3
Review the DAP jobs entries and compare to the scheduled DAP start times. Confirm that
audit records are displaying a corresponding audit record for each scheduled execution.
Installation Issues
If you are having difficulty installing the application, refer to the
OpenManage Network Manager
Installation Guide
, Preparing for Installation section may help you resolve installation problems.
Installation File Issues
When installing from a compressed file, file corruption can result from an incomplete file copy, or
(FTP) transmission. One symptom of corruption: the file will not unzip. Corruption can also
appear when you copy unzipped installation files from Windows to Linux. These can pick up
erroneous line feed characters.
Workarounds
:
• FTP installation files from Windows to Linux
• Copy the entire ZIP or compressed file first, then uncompress/unzip it.