Users Guide

New Features/Devices Supported in 6.2 Service Pack 3
18
Resolved Defects and Known Issues
The backup-config file must be created first for backup to backup-config to work
properly for N3132PX model. To do this, end user must either create this
(backup-config) file directly on the device or execute copy running-config to
backup-config or startup-config to backup-config ACLI. (28784)
Permission issues caused by license - You receive the
You do not have a
permission to view this application
message, it most likely means that you
have an expired feature license.
Solution:
For Virtual Appliance:
1. Re-apply vmlicense.xml located in the /home/synergy directory
2. Apply the Dell generated SKU license if you received one.
For Non Virtual Appliance:
1. Re-apply the license.xml file located in the ..\OpenManage\Network Man-
ager directory
2. Apply the Dell generated SKU license if you received one.
In some cases on Windows OS, if you try to install on a mapped local drive the
install will fail because of insufficient write privileges. This can occur even when
the user is a member of the administrator group. You can recover your
installation with the following steps. It is best to verify that these privileges exist
before starting the install. (20321)
1. CHANGE: file permissions to “Include inheritable permissions” on directory:
...\oware3rd\mysql\data\mysql
2. STOP: Web Server via GUI.
3. STOP: App Server via Windows Task Manager -> End Java Process.
4. RUN: following commands from oware prompt:
net stop mysql && net start mysql
mysqladmin.exe -u root password dorado
loaddb -d -m -q
loaddb -s
ocpinstall -s -d
5. START: Web and Application Servers from GUI.
When restore running config with no reboot is selected against N-Series while
using SCP file server, OMNM will timeout, but the restore will be executed on the
device. (32017)
The MySQL default listener port (3306) is not being restricted to only local traffic
leaving the OVA users exposed. (30777)
Workaround: Block external access to MySQL for the OMNM Virtual Appliance
by issuing the following Linux shell commands to prevent remote access to
MySQL by blocking port 3306.