Owners Manual

WMI Troubleshooting Procedures | Troubleshooting
OMNM 6.5.2 User Guide 719
WMI Namespaces
—Modify the CIMV2 security to enable and remote enable the account used to
access the server or workstation through WMI. You must ensure the security change applies to
the current namespace and subnamespaces. For more information, see
Enabling Account
Privileges in WMI
on page 720.
User Account Control —Remote UAC access token filtering must be disabled when monitoring
within a workgroup environment. For more information, see
Disabling Remote User Account
Control for Workgroups
on page 721.
Enabling DCOM
WMI uses DCOM to communicate with monitored target computers. Therefore, for Application
Performance Monitor to use WMI, you must have DCOM enabled and properly configured. Follow
these steps to enable DCOM permissions for your Application Performance Monitor credentials:
1 Log on to the target host as an administrator.
2 Navigate to Start > Control Panel > Administrative Tools > Component Services . (Only the
Classic view of the Control Panel has this navigation path). You can also launch this console
by double-clicking
comexp.msc in the /windows/system32 directory.
3 Expand Component Services > Computers .
4 Right-click My Computer , and then select Properties .
5 Select the COM Security tab, and then click Edit Limits in the Access Permissions grouping.
6 Ensure the user account collecting WMI statistics has Local Access and Remote Access , and
then click
OK .