Owners Manual

OMNM 6.5.2 User Guide 645
12
Serving Multiple Customer Accounts
Multitenancy lets you manage your customers’ tenant networks from a central OpenManage
Network Manager system while at the same time providing them with secure access to their specific
resources. OpenManage Network Manager does this with a two-tiered customer multitenant
service provider (MSP) model, assigning each customer a specific security domain for their specific
resources. OpenManage Network Manager then restricts access to the domain to the customer or a
member of the MSP domain See also
Multitenant Batch Imports in the next section.
Multitenancy is a OpenManage Network Manager extension.
Multitenant Batch Imports
You can import Discovery Profiles, Authentications and Contacts to target multitenant domains
with a command line importer. The command is
import[item] , for example
importprofiles, and these commands are in the owareapps/redcell/bin directory.
These commands take the import file name as an argument. The required domains should exist in
the OpenManage Network Manager system before import occurs. Import authentications before
importing discovery profiles that refer to them. Example XML files with the
<customer> tag for
domains are in
owareapps/redcell/db .
The following topics are covered:
Configuring Chat for Multitenancy – 646
Configuring Multitenancy, Site Management and Access Profiles – 647
Site Management – 652
Access Profile Templates – 659
User Site Access – 662
Constraining Data Access – 664