Owners Manual

Table Of Contents
Known Issues
39
Migration or upgrade from the OMNM standalone/single server environment to a
HA environment is not support. Migration or upgrade from an HA environment
to a standalone/single server environment is also not supported. User is expected
to uninstall and re-install the target platform in these cases (27502)
Installation scans the following ports:
Database: 3306 or user-configured database host, if using MySQL server.
Application server: 8089, 8162, 8489 [HTTPS], 8082
Web Portal: 8080
TCP: 161, 162
Syslog: 514
When installation encounters a conflict with any of the above ports, a panel
appears displaying a warning and the ports in conflict. If your installation has no
port conflicts, then no panel appears. (22209)
MySQL Setup window erroneously allows alphabetical characters in Initial Size
and Max Size fields in the MySQL Setup window. (26938}
The installation wizard controls the presence of its console. To see the console’s
contents, look in the installation’s target directory for
install.log
. (25712)
You can upgrade to this release only from OMNM 5.0 or later. Upgrades from
previous versions of OMNM are not supported.
—If you upgrade from 5.0, you must re-register any additional licenses you have
purchased by opening the Settings > Permissions > Register Licenses menu, and
locating the license upgrades for what you have installed previously.
If you upgrade from packages that install to a different path from the default (for
example OMNM 5.3) to OpsCenter, you may encounter the following problems:
- The shortcuts in Windows Program menu all point to c:\Dorado rather than
the package’s path ( for example: C:\Program Files\Dell\OpenManage\Net-
work Manager\oware\synergy\tomcat-7.0.40\bin\startsynergy.cmd).
- Windows also tries to retrieve the shortcut icons from c:\Dorado.
Workaround: Right-click the shortcut and enter the correct path to the appli-
cation and/or icon.
- After upgrading, permissions for the Configuration File portlet need to be reset.
Workaround: Grant permissions for roles in Control Panel's Permission Man-
ager (23712)
The first time you start the application after you install it, you may have to wait
an additional five minutes for Application to completely start. One indication
you have started too soon is that the Quick Navigation portlet does not appear
properly. Workaround: Force OMNM to re-initialize the admin user. To do that:
Login as Admin. Go To > Control Panel > Users and Organizations. Select and edit
the Admin user. Edit any field (Middle Name for example). Save. Signout. Log
back in with admin. (hd-2259)
After upgrade, now supported, but previously unsupported devices may appear
with their vendor designated as 6027 (in other words: unknown). Workaround:
Follow these steps:
1. In web client remove the device(s) in the Managed Resources portlet (right
click, then select Delete)
2. Rediscover the device(s) (26569)