Owners Manual

Table Of Contents
Known Issues
37
• Login form missing workaround: (3526, 3765)
1. Shut down web server.
2. In a command shell type the following:
oware
3. Type
mysql -u root --password=dorado
This will log you into mysql database
4. Copy and paste the following into mysql shell and hit enter:
update lportal.layout set typeSettings = 'layout-template-
id=1_column\ncolumn-1=58,\n'
where (
groupId=10180
)
AND(
privateLayout=0
)
AND(
friendlyURL='/login'
);
5. restart web server
6. Log into OMNM
Port Details - Switch Mode is only populated for devices that support the Bridge-
MIBs. The default value is unknown. (27498)
• Adaptive CLI - NPE when executing ACLI that is not associated to the device
using groups. (27603)
Topology Crashes Topology crashes at random intervals in Chrome Browsers.
This appears to be a stability problem with the internal Pepper Flash player that
comes bundled with Chrome. Workaround: Download and install an external
Flash player. (http://get.adobe.com/flashplayer/)
Set Chrome to use the external player rather than its internal player.
1. Type
about:plugins
as a url.
2. Click on details in the upper right corner.
3. Scroll through list looking for Adobe Flash Player and disable the internal one
and enable (if not already enabled) the external version.
4. The internal one will be located in a path something like this
C:\Program Files(x86)\Google\Chrome\Application\39.0.2171.65\
PepperFlash\pepflashplayer.dll”
5. The external Flash has a path something like this
C:\Windows\system32\Macromed\Flash\pepflashplayer32_16_0_0_233.dll
(hd-3057)
MenusIf your menu appears vertically, on the left side of the screen, you may
have difficulty opening all of the items that appear in it if you move the cursor
from top to bottom to open pages and sub-pages. Workaround: Move the cursor
from bottom to top. (37177)
Thread Dumps Impact Disk Space Java JVM problems can generate over
10GB of thread dump in case of memory error. Workaround: Delete the
*.hprof
files in the
/oware/jboss-5.1/bin
directory to free up the disk space. You can
also clean out temp directories. Finally, ensure your hardware has enough RAM
for the tasks it was assigned. The Server Statistics portlet displays performance
information. (24405)