Dell OpenManage Mobile Version 1.5 User’s Guide (Android) October 2016 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Chapter 1: About OpenManage Mobile........................................................................................... 5 What is new in this release................................................................................................................................................5 Key features..........................................................................................................................................................................
Viewing iDRAC details in web browser ....................................................................................................................... 29 Performing power control operations on an iDRAC..................................................................................................29 Changing the configuration of an iDRAC.................................................................................................................... 30 Activating or deactivating the system ID LED..
1 About OpenManage Mobile OpenManage Mobile is a systems management application that enables you to monitor your datacenter from an Android mobile device. OpenManage Mobile enables you to add one or more OpenManage Essentials consoles and/or Integrated Dell Remote Access Controllers (iDRACs) 7 or later. OpenManage Mobile provides OpenManage Essentials alerts to your mobile device and enables you to troubleshoot your hardware in case of emergencies.
2 Setting up OpenManage Mobile This chapter provides information about installing and starting OpenManage Mobile. Topics: • • • • • • Installing OpenManage Mobile Starting OpenManage Mobile Viewing OpenManage Mobile home screen Enabling or disabling demo mode Configuring analytics settings Resetting OpenManage Mobile Installing OpenManage Mobile Prerequisites to install OpenManage Mobile: ● Ensure that you have Android version 4.4 or later on your mobile device.
Figure 1. Diagnostics and Usage 3. Tap Agree. The PASSWORD SETTINGS screen is displayed. Figure 2. Password settings 4. Complete one of the following based on your preference: ● To set the authentication type for OpenManage Mobile: a. For password authentication, type a password and reconfirm the password. b. If you also want to use your fingerprint to log in, select Use fingerprint to authenticate. NOTE: The Use fingerprint to authenticate option is displayed only on devices with a fingerprint sensor.
Logging in by using fingerprint authentication Fingerprint authentication must be enabled in OpenManage Mobile 1.5 to login using your registered fingerprint. To login using fingerprint authentication: 1. Start OpenManage Mobile. The Login to OMM screen is displayed. Figure 3. Login to OMM 2. Swipe your registered fingerprint on the fingerprint sensor. If the authentication is successful, the Fingerprint recognised message is displayed. The OpenManage Mobile home screen is displayed.
Navigation menu The navigation menu allows you to quickly navigate to various screens. The following are the available navigation options: Figure 5. Navigation menu ● ● ● ● ● Home — Navigates to the OpenManage Mobile home screen. Task Manager — Allows you to view the actions performed in OpenManage Mobile. Settings — Navigates to the Settings screen. Log — Allows you to view the application log. About — Allows you to view the OpenManage Mobile version and links to related resources.
Configuring analytics settings The analytics settings in OpenManage Mobile collects information about the actions you perform in OpenManage Mobile and sends it to Dell. The information is used by Dell to enhance the functionality of the application. You can choose to enable to disable analytics settings based on your preference. NOTE: The analytics data collected by OpenManage Mobile does not contain any Personally Identifiable Information (PII).
3 Managing OpenManage Essentials console This section provides information you require to add, edit, or delete an OpenManage Essentials console in OpenManage Mobile.
6. To save the connection details, tap Add OME. The OpenManage Essentials SSL certificate is displayed. 7. Tap Yes to accept the certificate and save the OpenManage Essentials console. 8. On the next screen, select the appropriate alert filter for push notifications . NOTE: To set a custom alert filter, see OpenManage Essentials User’s Guide. NOTE: If you do not want to receive push notifications, you can clear the enable push notifications check box.
● Touch and swipe down on any screen. ● On any screen, tap the overflow menu and then tap Refresh. NOTE: The overflow symbol may differ from device to device. For example, in some devices it is displayed as a symbol, or at the lower left corner of the screen., or at the lower right corner of the screen. Viewing devices in an OpenManage Essential console To view the devices by health of an OpenManage Essential console: 1.
Viewing software details To view the software details: ● On the Device Details screen, tap Software details. The Software Details screen is displayed with the software information of an OME. Viewing hardware log To view the hardware log: ● On the Device Details screen, tap Hardware Log. The Hardware log screen is displayed. Viewing the warranty information To view the warranty information: ● On the Device Details screen, tap Warranty. The Warranty Information screen is displayed.
Figure 10. Alerts You can forward, acknowledge, or delete an alert. Performing an action on multiple alerts To Perform an action on multiple alerts: 1. On the OME Console screen, tap Alerts by severity. The Alerts screen is displayed. 2. Select multiple alerts by selecting the check box on the left of each alert and tap Delete to delete the alerts, tap Acknowledge to acknowledge the alerts, or tap Share to share the selected alerts. 3. In the next window, tap Task Manager to view the status of the action.
Figure 11. Confirm acknowledgment The alert is acknowledged, and the Alert Details screen is automatically refreshed. NOTE: To share the information using an application available on your device, tap Sharing an alert To share an alert: 1. On the Alert Details screen, tap to share an alert. 2. Select the option you want to use to share the alert details. Figure 12. Alert sharing options Deleting an alert To delete an alert: 16 Managing OpenManage Essentials console and select the share option.
1. On the Alert Details screen, select the alerts you want to delete and tap Delete to delete an alert. Figure 13. Deleting alerts 2. In the Delete Confirmation box, tap Yes to confirm. The alert is deleted, and you are returned to the Alerts list screen. Editing connection details of an OpenManage Essentials console To edit the connection details of the OpenManage Essentials console: 1.
NOTE: If you want to remove multiple OpenManage Essentials consoles, select each console that you want to remove. a. Tap . b. In the Delete Confirmation box, tap Yes. ● Tap the OpenManage Essentials console you want to remove. The OpenManage Essentials screen is displayed. . a. Tap b. Tap Edit Connection. c. Tap Delete OME. ● Press and hold the OpenManage Essentials console. a. Tap Edit Connection. b. Tap Delete OME.
The All Devices screen is displayed. 3. Tap the appropriate device category (for example, RAC), and then tap to select the device you want to perform power control operation on. The Device Details screen is displayed. 4. Tap . The supported power control operations are displayed. Figure 14. Power control options 5. Type the Username and Password for the device, and then select the power control operation you want to perform.
4 Managing iDRAC This section provides information you require to add, edit, or delete an iDRAC in OpenManage Mobile.
Figure 15. Adding iDRAC 6. To save the connection details, tap Add iDRAC. The iDRAC SSL certificate is displayed. 7. Tap Yes to accept the certificate and save the iDRAC. The iDRAC Details screen is displayed. Adding multiple iDRACs using the IP range This feature allows you to add multiple iDRACs using iDRAC range. NOTE: You can add multiple iDRACs only if the username and password is the same. To add multiple iDRACs: 1. Start OpenManage Mobile. 2.
Figure 16. Adding multiple iDRACs The process of adding multiple iDRACs is initiated. You can check the status of the process in the task manager. Adding an iDRAC using iDRAC Quick Sync Read The iDRAC Quick Sync Read feature enables your mobile device to act as a proximity reader to read data from your server when the device is in contact with the iDRAC Quick Sync Bezel. NOTE: For the latest bug fixes, we recommend upgrading your iDRAC firmware.
Figure 17. iDRAC Quick Sync Read 6. Turn on the iDRAC Quick Sync Bezel. 7. Place your mobile device in contact with the activation switch of the iDRAC Quick Sync Bezel on your server and hold your mobile for at least 3 seconds. NOTE: The Near-Field Communication (NFC) chip in the mobile device should be in contact with the iDRAC Quick Sync activation switch. Refer to your mobile device’s documentation to find the location of the NFC chip.
● ● ● ● ● ● ● ● Hardware Logs- View the hardware logs. Firmware Details- View the firmware details. Network Details- View the network details. Hardware Inventory- View the Hardware Inventory. You can view the Memory and CPU details. Health Status- View the health status. Warranty Inventory- View the warranty information. Location Details- View the Data Center, Room, Aisle, Rack, and Slot. Online Resources- Access the Dell Quick Resource Locator website.
Figure 20. Firmware details Viewing network details of an iDRAC To view the network details of an iDRAC: 1. In the iDRAC Details screen, tap Network Details. The Network Details screen is displayed. Figure 21. Network details 2. Tap IPv4, IPv6, or MAC Addresses for additional network details. Viewing health status of an iDRAC To view the health status of an iDRAC: ● In the iDRAC Details screen, tap Health Status. The Health Status screen is displayed with the Temperature and Power values.
Figure 22. Health status Viewing the warranty information of an iDRAC To view the warranty information of an iDRAC: ● In the iDRAC Details screen, tap Warranty. The warranty information of the server is displayed. NOTE: An internet connection is required to view the warranty information. Accessing Dell Quick Resource Locator website through iDRAC To access the Dell Quick Resource Locator website: ● In the iDRAC Details screen, tap Online Resources.
2. Navigate to the details page you want to share. For example, tap Hardware Logs, Firmware Details, Network Details, or Health Status. 3. Tap the menu key and then tap Share to share the details using an email application. Viewing the remote desktop To view the remote desktop, your mobile device must have bVNC Viewer installed. To view the remote desktop: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC console. The iDRAC dashboard is displayed. 2. Tap .
NOTE: If the iDRAC does not support remote desktop or if there is no remote desktop password set, bVNC displays an error message that it cannot connect to the remote desktop. Editing connection details of an iDRAC To edit the connection details of an iDRAC: 1. On the OpenManage Mobile home screen, perform one of the following steps: ● Tap the iDRAC server you want to edit. The iDRAC Details screen is displayed. . a. Tap b. Tap Edit Connection.
Device inventory You can view the following device inventory information of a server (iDRAC connection) or an OpenManage Essentials — managed device. Table 1. Device inventory Information Description Power State Displays the power status of the device IP Address If this server was added individually, this value is the IP address used to connect to the iDRAC.
Figure 25. Power control options 4. Select the power control operation you want to perform, and tap Submit. NOTE: Shutdown OS First option is supported only for those power control operations that support a normal shutdown of the operating system. NOTE: The Power Options screen displays the task credentials used to add the iDRAC. If you want to use a different user name and password for the power control operations, edit the username and password fields.
Activating or deactivating the system ID LED OpenManage Mobile allows you to identify a server by activating or deactivating the system ID LED. To activate or deactivate the system ID LED: 1. Tap the iDRAC of the server you want to activate or deactivate the system ID LED. 2. Tap . 3. Tap System ID LED. The Select Blink LED Timeout or Turn Off options are displayed. 4.
5 Push notifications Push notifications enable OpenManage Mobile to notify you when a subscribed OpenManage Essentials console receives alerts from a monitored device The notification appears in the status bar of your mobile device, similar to notifications that are displayed for messages, downloads, and so on. OpenManage Mobile allows you to configure the type of push notification you want to receive.
Figure 29. Push notifications 2. If applicable, enter the OpenManage Mobile password and tap Login. The dashboard of the OpenManage Essentials console displays the newly received alert. 3. Tap New alerts to view the alerts associated with the push notification.
6 Using the OpenManage Mobile Password To ensure OpenManage Mobile is secure, you can set a password. You can enable password authentication using the Enable Password option in Settings. ● If a password is set and you do not use the device for more than 15 minutes, OpenManage Mobile is automatically locked, and then the login page of OpenManage Mobile is displayed.
3. Type the current OpenManage Mobile password, new password, reconfirm the new password. 4. Tap Change. Disabling the OpenManage Mobile password To disable the OpenManage Mobile password: 1. On the OpenManage Mobile home screen, tap the overflow menu. 2. In the menu that is displayed, tap Settings. The Settings screen is displayed. Figure 31. Settings 3. Clear the Enable Password option. A confirmation message is displayed. 4. Tap Yes.
Enabling or disabling fingerprint authentication from the Settings screen NOTE: You can enable or disable fingerprint authentication from the setting menu. 1. Tap . 2. Tap Settings. 3. Use the toggle button to enable or disable fingerprint authentication. The Login to OMM screen is displayed. 4. Tap Yes. The Fingerprint authentication is enabled message is displayed.
7 Viewing OpenManage Mobile information This section provides information about viewing the OpenManage Mobile log, Version, End User License Agreement (EULA), OMM Dell Tech Center, Manuals and Documentation, Contact Dell.
Viewing the OpenManage Mobile manuals and documentation To view the OpenManage Mobile manuals and documentation: 1. On the Home screen, tap . 2. Tap About. The OpenManage Mobile product information is displayed. 3. Tap Manuals and Documentation. The OpenManage Mobile Manuals and Documentation is displayed. Viewing the OpenManage Mobile End User License Agreement (EULA) and Open source licence To view the OpenManage Mobile EULA that was displayed during the installation: 1. On the Home screen, tap . 2.
8 Sharing feedback You can share your feedback to Dell about OpenManage Mobile. To share your feedback: 1. Start OpenManage Mobile and tap . 2. Tap Contact Dell. The Contact Dell pop up screen is displayed. 3. Tap OK. The email clients installed in your device are displayed. 4. Select an email client, enter your feedback and send the email. You can also email your feedback to .
9 Troubleshooting OpenManage Mobile Unable to add OpenManage Essentials to OpenManage Mobile If you are unable to add an OpenManage Essentials to OpenManage Mobile, you can try the following workarounds: Workarounds: ● Verify network configuration: To add an OpenManage Essentials server to OpenManage Mobile, OpenManage Essentials must be available on the specified web port (default 2607) and not stopped by any firewall or other security mechanism.
Slow data retrieval There is a delay of several minutes in retrieving data. Workaround: Internet connection on your phone may be slow. Use OpenManage Mobile on WiFi or 3G or later network. Operations such as viewing event logs through OpenManage Essentials require OpenManage Essentials to retrieve data from the managed nodes and sometimes there is a delay of several minutes in retrieving data.
Carriers, internet service providers, and networking equipment may end the connection to Google servers if your mobile device is inactive. Notifications cannot be received until the connection is restored. ● A message is displayed in OpenManage Essentials if it is unable to communicate with a specific device as it is not registered. Workaround: If OpenManage Mobile is backed up and restored on to your mobile device, the GCM registration token may need to be refreshed.
Known issues ● To receive alert notifications in OpenManage Mobile on Android version 4.0.3, you must have a Google account registered on the device. ● Unable to validate the GCM token if the OpenManage Mobile application is moved to the SD card, and the SD card is removed from the device. To validate the GCM token after re-inserting the SD card, do the following: 1. On any screen of OpenManage Mobile, tap the overflow menu. NOTE: The overflow symbol differs from device to device.
10 Uninstalling OpenManage Mobile To uninstall OpenManage Mobile: 1. Tap the Android operating system symbol. The Settings screen is displayed. 2. In Device section, tap Apps or Application Manager. 3. In the DOWNLOADED tab, tap OMM. The App info screen is displayed. 4. Tap Uninstall. 5. At the Do you want to uninstall this app? prompt, tap OK.
11 Related documents and resources Other documents you may need Besides this you can find the following documents on the Dell OpenManage Mobile Support website at delltechcenter.com/omm ● Dell OpenManage Essentials version 2.0 User’s Guide. ● Dell Integrated Dell Remote Access Controller 8 User’s Guide.
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