Dell OpenManage Mobile Version 1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About OpenManage Mobile................................................................................ 5 What is new in this release.................................................................................................................... 5 Key features........................................................................................................................................... 5 2 Setting up OpenManage Mobile................................................................
Editing connection details of an iDRAC............................................................................................. 29 Deleting an iDRAC...............................................................................................................................29 Device inventory................................................................................................................................. 30 Viewing iDRAC details in web browser ............................................
About OpenManage Mobile 1 OpenManage Mobile is a systems management application that enables you to monitor your datacenter from an iOS mobile device. OpenManage Mobile enables you to add one or more OpenManage Essentials consoles 1.3 or later and/or Integrated Dell Remote Access Controllers (iDRACs) 7 or later. OpenManage Mobile provides OpenManage Essentials alerts to your mobile device and enables you to troubleshoot your hardware in case of emergencies.
Setting up OpenManage Mobile 2 This chapter provides information about installing and starting OpenManage Mobile. Installing OpenManage Mobile Prerequisites to install OpenManage Mobile: • Ensure that you have iOS version 7 or later on your mobile device. • Ensure that you have access to App Store Application on your mobile device. To install OpenManage Mobile: 1. On your mobile device, open the App Store application. 2. Search for OpenManage Mobile. 3.
Figure 1. Analytics and Usage 3. Complete one of the following based on your preference: • Share with app developers: Your use data will be aggregated with data from other users. Dell will improve future versions of the application by collection data about which features are used most often by all users. • Don’t share: Disables use data collection. The Create a Password screen is displayed. 4.
Figure 2. Home screen NOTE: To add an OpenManage Essentials console, see Adding OME NOTE: To add an iDRAC, see Adding iDRAC Navigation menu The navigation menu allows you to quickly navigate to various screens.
Figure 3. Navigation menu • Home — Navigates to the OpenManage Mobile home screen. • Task Manager — Allows you to view the actions performed in OpenManage Mobile. • Settings — Navigates to the Settings screen. • Log — Allows you to view the application log. • About — Allows you to view the OpenManage Mobile version and links to related resources. Accessing the navigation menu To access the navigation menu: Tap from any screen. The navigation options are displayed.
3. In Misc Settings , turn on or turn off the Enable Demo Mode option. Configuring analytics settings The analytics settings in OpenManage Mobile collects information about the actions you perform in OpenManage Mobile and sends it to Dell. The information is used by Dell to enhance the functionality of the application. You can choose to enable to disable analytics settings based on your preference.
Managing OpenManage Essentials console 3 This section provides information you require to add, edit, or delete an OpenManage Essentials console in OpenManage Mobile. Adding an OpenManage Essentials console Prerequisites to add an OME: • Ensure that you have OpenManage Essentials version 1.3 or later. • Ensure that you have VPN or internal Wi-Fi access to the OpenManage Essentials network on the mobile device. To add an OpenManage Essentials console: 1. Start OpenManage Mobile. 2.
Figure 4. Adding OME (phone view) Figure 5. Adding OME (tablet view) 6. To save the connection details, tap Add. The OpenManage Essentials SSL certificate is displayed. 7. Tap Yes to accept the certificate and save the OpenManage Essentials console. 8. On the Set Alert Subscription screen, select the appropriate alert filter for push notifications and tap Save. NOTE: To set a custom alert filter, see OpenManage Essentials User’s Guide.
NOTE: If you do not want to receive push notifications, you can clear the enable push notifications check box. NOTE: In certain situations, there may be a delay in receiving push notifications in OpenManage Mobile. For more information about this, see Troubleshooting OpenManage Mobile. The newly added OpenManage Essentials console dashboard is displayed. Viewing OpenManage Essentials dashboard To view the OpenManage Essentials dashboard: 1.
NOTE: To share the information using an application available on your device, tap select the share option. and Refreshing OpenManage Mobile data for any screen To refresh the information displayed in OpenManage Mobile: Perform one of the following: • Touch and swipe down on any screen. • On any screen, tap the overflow menu and then tap Refresh. NOTE: The overflow symbol may differ from device to device. For example, in some devices symbol, or at the lower left corner of the screen.
Figure 8. Device details The inventory information of the devices managed by OpenManage Essentials is displayed. 4. Tap Software Details to view the software details of the device, tap Hardware Logs to view the hardware log, tap Device Alerts to view the alerts, tap Warranty Information to view warranty information of the device, and tap Support to access the Dell Quick Resource Locator website. Viewing software details To view the software details: • On the Device Details screen, tap Software details.
• On the Device Details screen, tap Support. The Dell Quick Resource Locator website is displayed in a new web browser. NOTE: An internet connection is required to access the Dell Quick Resource Locator website. Viewing alerts in OpenManage Essentials To view the alerts in OpenManage Essentials: 1. On the OpenManage Mobile home screen, tap the OpenManage Essentials console you want to view alerts for. 2. Tap Alerts by severity.
Figure 10. Alerts and Alerts Details (tablet view) You can forward, acknowledge, or delete an alert. NOTE: Alerts can be filtered using Filter option. Performing an action on multiple alerts To Perform an action on multiple alerts: 1. On the OME Console screen, tap Alerts by severity. The Alerts screen is displayed. 2. Tap Edit 3.
Sharing an alert To share an alert: 1. On the Alert Details screen, tap to share an alert. 2. Select the option you want to use to share the alert details. Figure 11. Alert sharing options Deleting an alert To delete an alert: 1. 18 On the Alert Details screen, select the alerts you want to delete and tap Delete to delete an alert.
Figure 12. Deleting alerts 2. In the Delete Confirmation box, tap Delete Alert to confirm. The alert is deleted, and you are returned to the Alerts list screen. Editing connection details of an OpenManage Essentials console To edit the connection details of the OpenManage Essentials console: 1. On the OpenManage Mobile home screen, perform the following steps: • Tap the OpenManage Essentials console you want to edit. The OpenManage Essentials dashboard is displayed. 1. Tap 2. Tap Edit Connection.
Deleting an OpenManage Essentials console To delete an OpenManage Essentials console from OpenManage Mobile: 1. On the OpenManage Mobile home screen, perform one of the following steps: • Select the OpenManage Essentials console you want to remove. NOTE: If you want to remove multiple OpenManage Essentials consoles, select each console that you want to remove. • 1. Tap Delete. 2. In the Delete Confirmation box, tap Delete OME. Tap the OpenManage Essentials console you want to remove.
• Performing power control operations on a server managed by OpenManage Essentials • Performing Power Control Operations on an iDRAC Performing power control operations on a server managed by OpenManage Essentials For devices managed by OpenManage Essentials, power control operations are supported only on iDRACs and servers. To perform a power control operation: 1. On the OpenManage Mobile home screen, tap the appropriate OpenManage Essentials console. 2.
Managing iDRAC 4 This section provides information you require to add, edit, or delete an iDRAC in OpenManage Mobile. Adding an iDRAC Prerequisites to add an iDRAC: • Ensure that you have iDRAC 7 or later with Enterprise or Express edition license. • Ensure that you have VPN or internal Wi-Fi access to the iDRAC network from your mobile device. You can add an iDRAC : • Using WS-Man Protocol • Using IP range Adding an iDRAC using WS-Man Protocol To add an iDRAC using WS-Man Protocol: 1.
Figure 14. Add iDRAC (phone view) Figure 15. Add iDRAC (tablet view) 7. To save the connection details, tap Add. The iDRAC SSL certificate is displayed. 8. Tap Yes to accept the certificate and save the iDRAC. The iDRAC Details screen is displayed. Adding multiple iDRACs using the IP range This feature allows you to add multiple iDRACs using iDRAC range.
NOTE: You can add multiple iDRACs only if the username and password is the same. To add multiple iDRACs: 1. Start OpenManage Mobile. 2. If applicable, type the OpenManage Mobile password and tap Login . OpenManage Mobile home screen is displayed. 3. Tap iDRAC. The iDRACs screen is displayed. 4. Tap the symbol. The Add iDRAC screen is displayed. 5. By default the Device Type is selected as iDRAC. 6.
Figure 16. iDRAC dashboard (phone view) Figure 17. iDRAC dashboard (tablet view) 2. Tap Hardware Log to view the hardware logs, tap Firmware Details to view the firmware details, tap Network Details to view the network details, tap Health Status to view the health status, tap Warranty Information to view warranty information, and tap Support to access the Dell Quick Resource Locator website. NOTE: To share the information using an application available on your device, tap select the share option.
Viewing hardware logs of an iDRAC To view the hardware logs of an iDRAC: 1. In the iDRAC Details screen, tap Hardware Log. The Hardware Log screen is displayed. NOTE: Tap to share the list of Hardware Log 2. Select System Event Log or Lifecycle Log from the list that is displayed. 3. Tap the appropriate log entry for additional details. Figure 18. Hardware logs NOTE: Retrieving hardware logs may take a few minutes.
Figure 19. Firmware details Viewing network details of an iDRAC To view the network details of an iDRAC: 1. In the iDRAC Details screen, tap Network Details. The Network Details screen is displayed. Figure 20. Network details 2. Tap IPv4, IPv6, or MAC Addresses for additional network details.
Viewing health status of an iDRAC To view the health status of an iDRAC: • In the iDRAC Details screen, tap Health Status. The Health Status screen is displayed with the Temperature and Power values. Figure 21. Health status Viewing the warranty information of an iDRAC To view the warranty information of an iDRAC: • In the iDRAC Details screen, tap Warranty Information. The warranty information of the server is displayed. NOTE: An internet connection is required to view the warranty information.
Generating and Sharing the iDRAC Report To generate the iDRAC report: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC console. The iDRAC dashboard is displayed. 2. Tap the menu key and tap Report. The Report page is displayed 3. Tap Generate Report. 4. Tap Share Report to share the generated report using an email application. Sharing iDRAC Details To share the iDRAC details: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC console.
• 1. Tap Delete. 2. In the Delete Confirmation box, tap Delete iDRAC. Tap the iDRAC you want to remove. The iDRAC Details screen is displayed. 1. Tap 2. Tap Edit Connection. . 3. Tap Delete Device. The Delete Confirmation message is displayed. 2. Tap Delete Device. The iDRAC is deleted from OpenManage Mobile. Device inventory You can view the following device inventory information of a server (iDRAC connection) or an OpenManage Essentials — managed device. Table 1.
3. The iDRAC details will be displayed in the device browser. Performing power control operations on an iDRAC To perform power control operations on an iDRAC: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC server. 2. Tap . The iDRAC Configuration screen is displayed. 3. Tap Power Options. The supported power control operations are displayed. Figure 22. Power control options 4. Select the power control operation you want to perform, and tap Submit.
To activate or deactivate the system ID LED: 1. Tap the iDRAC of the server you want to activate or deactivate the system ID LED. 2. Tap 3. Tap System ID LED. . The Select Blink LED Timeout or Turn Off options are displayed. 4. Tap one of the following options to activate or deactivate the System ID LED: • 4 Minutes • Blink LED until turned off • Stop Blinking Figure 23.
Figure 24.
Push notifications 5 Push notifications enable OpenManage Mobile to notify you when a subscribed OpenManage Essentials console receives alerts from a monitored device or when a task is complete in OpenManage Essentials. The notification appears in the status bar of your mobile device, similar to notifications that are displayed for messages, downloads, and so on. OpenManage Mobile allows you to configure the type of push notification you want to receive.
6 Using the OpenManage Mobile Password To make sure that your OpenManage Mobile is secure, you can lock OpenManage Mobile by using a secret password. You can set a secret password by selecting the Enable Password option in the Settings screen. • If a password is set and you do not use the device for more than 15 minutes, OpenManage Mobile is automatically locked, and then the login page of OpenManage Mobile is displayed.
NOTE: The overflow symbol differs from device to device. For example, it can be displayed as Home button. , or at the lower-left or lower-right corner of the screen next to the The Settings screen is displayed. 2. 2. Tap Change Password. The Change Password screen is displayed. Figure 25. Change password (phone view) Figure 26. Change password (tablet view) 3. Type the current OpenManage Mobile password, new password, reconfirm the new password, and then type the password hint. 4. Tap Save.
Disabling the OpenManage Mobile password To disable the OpenManage Mobile password: 1. On the OpenManage Mobile home screen, tap the overflow menu. 2. In the menu that is displayed, tap Settings. The Settings screen is displayed. Figure 27. Settings 3. Clear the Enable Password option.
7 Viewing OpenManage Mobile information This section provides information about viewing the OpenManage Mobile log, version, and End User License Agreement (EULA). Viewing the OpenManage Mobile application log To view the OpenManage Mobile application log: 1. On the Home screen, tap 2. Tap App Log. . The application log displays the following types of activities that are performed on the Open Manage Mobile: • Adding an OpenManage Mobile console or iDRAC.
Viewing the OpenManage Mobile manuals and documentation To view the OpenManage Mobile manuals and documentation: 1. On the Home screen, tap 2. Tap About. . The OpenManage Mobile product information is displayed. 3. Tap Manuals and Documentation. The OpenManage Mobile Manuals and Documentation is displayed. Viewing the OpenManage Mobile End User License Agreement (EULA) To view the OpenManage Mobile EULA that was displayed during the installation: 1. On the Home screen, tap 2. Tap About. .
Troubleshooting OpenManage Mobile 8 Unable to add OpenManage Essentials to OpenManage Mobile If you are unable to add an OpenManage Essentials to OpenManage Mobile, you can try the following workarounds: Workarounds: • Verify network configuration: To add an OpenManage Essentials server to OpenManage Mobile, OpenManage Essentials must be available on the specified web port (default 2607) and not stopped by any firewall or other security mechanism.
Workaround: Internet connection on your phone may be slow. Use OpenManage Mobile on WiFi or 3G or later network. Operations such as viewing event logs through OpenManage Essentials require OpenManage Essentials to retrieve data from the managed nodes and sometimes there is a delay of several minutes in retrieving data. Updated information not displayed in OpenManage Mobile Information displayed in OpenManage Mobile does not match the information displayed in OpenManage Essentials or iDRAC.
more information about transmitting alerts from OpenManage Essentials to the Dell Message Forwarding Service, see OpenManage Essentials User’s Guide. During normal operation, it takes up to two minutes for the alerts to transmit from OpenManage Essentials to Dell Message Forwarding Service. – Understand provider limitations: The Dell Message Forwarding Service uses provider notifications services including Apple Push Notification.
• b. In the list displayed, tap Settings, and then tap Refresh to refresh the APN token. c. Edit the connections of all the OpenManage Essentials added and resubscribe to the alert filters. Description :Unable to power on a server if the KG key value in the RAC GUI page is set to a nondefault value. For iDRAC shown in OME OpenManage Mobile will not perform the operation with non-default values.
Uninstalling OpenManage Mobile To uninstall OpenManage Mobile: 1. Tap the iOS operating system symbol. The Settings screen is displayed. 2. In Device section, tap Apps or Application Manager. 3. In the DOWNLOADED tab, tap OMM. The App info screen is displayed. 4. Tap Uninstall. 5. At the Do you want to uninstall this app? prompt, tap OK.
Related documents and resources 10 Other documents you may need Besides this you can find the following documents on the Dell OpenManage Mobile Support website at delltechcenter.com/omm • Dell OpenManage Essentials version 2.0 User’s Guide. • Dell Integrated Dell Remote Access Controller 8 User’s Guide. Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
b. Under Select a product section, click Software & Security. c. In the Software & Security group box, click the required link from the following: – Enterprise Systems Management – Remote Enterprise Systems Management – Serviceability Tools – Dell Client Command Suite – Connections Client Systems Management d. • To view a document, click the required product version. Using search engines: – Type the name and version of the document in the search box.
