Owner's Manual

9 Managing Password............................................................................................... 31
Retrieving Forgotten Password.......................................................................................................... 32
Changing OpenManage Mobile Password.........................................................................................33
Disabling OpenManage Mobile Password......................................................................................... 34
10 Viewing OpenManage Mobile Information................................................... 35
Viewing the OpenManage Mobile Application Log........................................................................... 35
Viewing the OpenManage Mobile Application Version.....................................................................35
Viewing the OpenManage Mobile End User License Agreement (EULA)......................................... 36
11 Troubleshooting OpenManage Mobile........................................................... 37
Unable to Add OpenManage Essentials to OpenManage Mobile..................................................... 37
Unable to Add iDRAC to OpenManage Mobile..................................................................................37
Slow Data Retrieval..............................................................................................................................37
Updated Information Not Displayed in OpenManage Mobile.......................................................... 38
Incomplete Device Information......................................................................................................... 38
Unable to Register for Push Notifications..........................................................................................38
Delay in Receiving Push Notifications................................................................................................38
Unable to log in to OpenManage Mobile...........................................................................................39
Unable to Retrieve iDRAC Data.......................................................................................................... 39
Known Issues.......................................................................................................................................39
12 Uninstalling OpenManage Mobile....................................................................41
13 Related Documents and Resources.................................................................43
Other Documents You May Need......................................................................................................43
Contacting Dell................................................................................................................................... 43
Accessing Documents From Dell Support Site..................................................................................43