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5 OpenManage Mobile Best Practices | Revision 1.0
1 Configuring Notification Alert Filter Settings
OpenManage Mobile allows a user monitoring OME servers to receive alert notifications on their phone.
When the alert reaches the OpenManage Essentials server it gets pushed to the user’s mobile phone
through the Google Cloud Messaging service.
OME allows alerts to be filtered by severity, category, device/device group, date/time, and
acknowledgement status. Pre-defined filters exist for each severity level.
In order to minimize unwanted disruptions, it is recommended that each mobile administrator use a filter
customized to their role:
 Severity and category filters should be used to exclude unimportant alerts, such as those with lower
severity levels.
 Device filters should be used to limit alerts to those systems for which an administrator is
responsible for, such as servers in a particular VM farm.
 Alerts should be filtered by time so they are received only on those days/times when the
administrator is “on call” or assigned to duty.
 If acknowledgements are used to indicate that a task has been or is being resolved, acknowledged
alerts may be filtered.
To create a custom alert filter in OME, navigate to the Alerts portal (Manage Alerts) and under the
Common Tasks header, click New Alert View Filter and complete the wizard-driven process. To edit an
existing user-created custom filter, select and right-click the filter name under the Alert Logs header, and
then select Edit from the right-click menu option (See Figure 1). The pre-defined filters can be cloned, but
not edited.
Figure 1 Alert View Filters