Users Guide

Performing power control operations on a server managed by OpenManage Essentials.............. 27
Performing power control operations on an iDRAC.........................................................................28
8 Managing password...........................................................................................30
Retrieving forgotten password...........................................................................................................30
Changing OpenManage Mobile password........................................................................................ 30
Disabling OpenManage Mobile password..........................................................................................31
9 Viewing OpenManage Mobile information................................................... 33
Viewing the OpenManage Mobile application log.............................................................................33
Viewing the OpenManage Mobile application version......................................................................33
Viewing the OpenManage Mobile End User License Agreement (EULA)......................................... 33
10 Troubleshooting OpenManage Mobile........................................................ 35
Unable to add OpenManage Essentials to OpenManage Mobile..................................................... 35
Unable to add iDRAC to OpenManage Mobile.................................................................................. 35
Slow data retrieval...............................................................................................................................35
Updated information not displayed in OpenManage Mobile............................................................36
Incomplete device information..........................................................................................................36
Unable to register for push notifications........................................................................................... 36
Delay in receiving push notifications................................................................................................. 36
Unable to log in to OpenManage Mobile...........................................................................................37
Unable to retrieve iDRAC data............................................................................................................ 37
Known issues.......................................................................................................................................38
11 Uninstalling OpenManage Mobile.................................................................39
12 Related documents and resources............................................................... 40
Other documents you may need.......................................................................................................40
Contacting Dell...................................................................................................................................40
Accessing documents from Dell support site................................................................................... 40