Users Guide

Viewing alerts
OpenManage Management Pack for vRealize Operations Manager displays any events from the Dell EMC servers, chassis and associated
components as alerts. It also recommends that you perform certain steps to overcome the unusual events. If the extended monitoring or
firmware metric collection job fails for a server, a warning alert is created for that particular server.
There are two different types of alerts.
• Internal Alerts — An internal alert is an alert that gets generated based on the change in the metric values. These metrics are collected
and passed to vROPS by OpenManage Management Pack for vRealize Operations Manager.
• External Alerts — An external alert is an alert that is generated in response to an event sent to vROPS by OMIVV and defined by the
OpenManage Management Pack for vRealize Operations Manager. For more information about external alerts, see SNMP Trap
Monitoring.
The following are the severity of the alerts:
1. Critical — Indicates that the component has either failed or failure is imminent. It requires immediate attention and may require
replacement.
2. Warning — Indicates that a probe or other monitoring device has detected a reading for the component that is exceeding the
acceptable level. The component may be functioning, but it can fail. The component may also be functioning in an impaired state or its
state is Unknown.
3. Informational — Indicates the normal status or information about server/chassis or any related component.
Warranty Metrics
Server and chassis warranty information is retrieved and displayed by OpenManage Management Pack for vRealize Operations Manager.
The service tags are used to gather warranty information about the servers and chassis. When you set up a Warranty Expiration
Notification Threshold at OMIVV, OpenManage Management pack creates a warning or critical alert based on the threshold that has
been set.
NOTE:
Warranty metrics is displayed for each PowerEdge server and chassis.
NOTE:
When there are different types of warranties for chassis and servers, alerts are created for the longest warranty peirod.
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