Users Guide
Known Issues
• Historical data for HDDs are not available after the OpenManage Management Pack for vRealize Operations Manager Version 1.1
upgrade. This is an expected behavior, with the latest upgrade, adapter is oering HDD and SSD data separately. However, historical
data are available only for the SSDs. HDD metrics are freshly populated since the time adapter has been updated.
• After OpenManage Management Pack for vRealize Operations Manager Version 1.1 upgrade, you must Stop Collecting and Start
Collecting for an adapter instance, to reect the correct HDD metrics. In case of multiple instances, you need to perform the same task
for all adapter instances.
• Firmware metrics collection does not happen when the rmware catalog is getting refreshed. You need to run the inventory in OMIVV
again and check for the metrics after the next collect cycle.
• Servers that have an in-built PSU or the drives that are connected to Embedded Controller always display a warning status in vROPS,
because Embedded Controller is not monitored by iDRAC.
• The removed fans exist under DellEMC chassis. In such a situation, because the health cannot be retrieved the FAN status is displayed
as Critical.
• Disconnecting the power cable and non-removal of PSU from a specic port of chassis results in the relationship maps displaying the
specic PSU as Critical. However, if the PSU is removed, the removed PSU is not displayed in the relationship map.
• The FAN Rollup status for PowerEdge FX2 and VRTX is based on the chassis rmware constraint. For more information, see Chassis
Management Controller User's Guide.
• When the chassis has an object down alert, the server may have a descendent alert, but the overall health status of the server and
relationship map are not impacted.
• Power supply unit health is not recorded for PowerEdge C6320.
• Alerts are not created when Non-Raid Physical Disk is removed from the server, and the Dell server overall health status is displayed as
Critical.
• Ensure that the basic health update and extended metric jobs are running successfully for the specied host, if the data is not
populated.
• The vROPS report displays the entries of a removed server. To generate an updated report, remove the non existent Dell objects from
inventory explorer.
6
24 Known Issues