Users Guide

Known Issues
● Historical data for HDDs are not available after the OpenManage Management Pack for vRealize Operations Manager
Version 1.1 upgrade. This is an expected behavior, with the latest upgrade, adapter is offering HDD and SSD data separately.
However, historical data are available only for the SSDs. HDD metrics are freshly populated since the time adapter has been
updated.
● After OpenManage Management Pack for vRealize Operations Manager Version 1.1 upgrade, you must Stop Collecting and
Start Collecting for an adapter instance, to reflect the correct HDD metrics. In case of multiple instances, you need to
perform the same task for all adapter instances.
● Firmware metrics collection does not happen when the firmware catalog is getting refreshed. You need to run the inventory
in OMIVV again and check for the metrics after the next collect cycle.
● Servers that have an in-built PSU or the drives that are connected to Embedded Controller always display a warning
status in vROPS, because Embedded Controller is not monitored by iDRAC.
● The removed PSUs or fans exist under DellEMC chassis. In such a situation, because the health cannot be retrieved the
FAN or PSU status is displayed as Critical.
● Disconnecting the power cable and non-removal of PSU from a specific port of chassis results in the relationship maps
displaying the specific PSU as Critical. However, if the PSU is removed, the removed PSU is not displayed in the
relationship map.
● The FAN Rollup status for PowerEdge FX2/FX2s and VRTX is based on the chassis firmware constraint. For more
information, see Chassis Management Controller User's Guide.
● When the chassis has an object down alert, the server may have a descendent alert, but the overall health status of the
server and relationship map are not impacted.
● Power supply unit health is not recorded for PowerEdge C6320.
● Alerts are not created when Non-Raid Physical Disk is removed from the server, and the Dell server overall health status is
displayed as Critical.
● Ensure that the basic health update and extended metric jobs are running successfully for the specified host, if the data is
not populated.
● The vROPS report displays the entries of a removed server. To generate an updated report, remove the non existent Dell
objects from inventory explorer.
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18 Known Issues